Hijackthis is not installing properly/ running at all on PC

[shadowsofbodom]

Firstly, I think I have some sort of keylogger on my system. But I can't even get the Hijackthis logs to show you guys because the program is simply not running on my PC. I can download it obviously, but then when i try to install it, it apparently installing to the C drive but when it tries to run, an error pops up that says, "this application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix this problem." And re-installing it doesn't absolutely nothing.

Please help!

[IndiGenus]

Hi shadowsofbodom and welcome to the forums.

My name is Dave. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can sometimes take a while to research so please be patient and I'd be grateful if you would note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

I need to check any posts to you with a teacher/expert first so please be patient as we go through this.

[IndiGenus]

Hi,

Please follow the instructions at this link to hopefully resolve your issues. Then post the HijackThis log.

http://www.javacoolsoftware.info/kb/idx/18/003/article/

[shadowsofbodom]

Hi Dave. On another topic I had the same issue and someone else started helping me already. I'm sorry if I wasted your time , but hopefully you can just remove this topic so that this just goes away.