Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Help with troj_generic

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Help with troj_generic

Unread postby shawn » August 18th, 2007, 2:32 pm

Hello,
First time infectee so forgive me if I bump into things a bit. Before I post a HJT log or anything maybe someone can merely make sense of something first. On booting up my TM OfficeScan's Real-Time scan finds that C:\Program Files\func.exe is infected by TROJ_Generic which can be detected but not cleaned. BUT, when I decided to run the full regular scan it finds nothing. I even turned off my System-Restore and scanned again...nothing. So I reboot and sure enough, Real-Time gives me the same thing. Ideas?
shawn
Active Member
 
Posts: 2
Joined: August 18th, 2007, 12:37 pm
Advertisement
Register to Remove

Unread postby askey127 » August 20th, 2007, 7:48 am

shawn,
You like a quick idea without posting a HJT log?
-----------------------------------------------------------
Submit a file to Jotti
Please go here : http://virusscan.jotti.org/
On top of the page there is a field to add the filepath.
Copy and paste this filepath:
C:\Program Files\func.exe

Then hit Submit or Upload, depending on the scanner.
The scan will take a while before the result comes up so please be patient.
Then copy and/or save the result and post it here in this thread.

If you would like another response, please include a fresh HJT log as well.

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html
or virus.org here: http://scanner.virus.org/
askey127
Last edited by askey127 on August 20th, 2007, 8:35 pm, edited 1 time in total.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 14025
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Unread postby shawn » August 20th, 2007, 8:09 pm

Thanks for the help but the oddest thing is going on. I can't find my virus now. I've restarted several times and where my OfficeScan Real-Time scan had been consistently pulling up that virus now it finds nothing. Neither does the regular full scan. I'm stumped. Am I in the clear or should I just say to heck with it and post a HJT log and see if you can make some sense of it?
shawn
Active Member
 
Posts: 2
Joined: August 18th, 2007, 12:37 pm

Unread postby NonSuch » September 4th, 2007, 4:58 am

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 645 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware