Malware Problems

[wayderoy]

Hi there, I'm new 2 the site since my computer has been infected,
I 've scaned with hijackthis and now I'm wondering how do I post the log
file so u guys can help.

Thanks, Newcomer

[sjpritch25]

Welcome to MalwareRemoval,

Just copy and paste the log in your next reply.

[wayderoy]

Thanks, I also get a "windows no disk" message when I run spybot, will that show up as well,
here's my log file



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:53:28 AM, on 8/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
F:\Program Files\Intel\ASF Agent\ASFAgent.exe
F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\ups.exe
F:\WINDOWS\system32\MsPMSPSv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
F:\WINDOWS\CTHELPER.EXE
F:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
F:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
F:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
F:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
F:\Program Files\Logitech\SetPoint\SetPoint.exe
F:\WINDOWS\system32\rundll32.exe
F:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 66.98.148.65 auto.search.msn.es
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - F:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - F:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: (no name) - {CC18AE76-7E65-4258-A193-9EA0C52DA6B8} - (no file)
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "F:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AVP] "F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTSysVol] F:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] F:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [UpdReg] F:\WINDOWS\UpdReg.EXE
O4 - HKCU\..\Run: [ATI Remote Control] F:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [STYLEXP] F:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [SpybotSD TeaTimer] F:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nlhr] RunDll32.exe %SystemRoot%\System32\AdvPack.Dll,LaunchINFSection %SystemRoot%\inf\nlite.inf,C (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = F:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &Lookup Word - F:\Program Files\QDictionary\dict.html
O8 - Extra context menu item: Add to Anti-Banner - F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://F:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://F:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://F:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://F:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: T&hesaurus - F:\Program Files\QDictionary\thes.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - F:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by136fd.bay136.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) -
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/w ... der_v6.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/fi ... tup163.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O20 - AppInit_DLLs: F:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O22 - SharedTaskScheduler: falsism - {6e886df7-914d-48f0-86b3-a5cf24385361} - F:\WINDOWS\system32\fwrkqfl.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - F:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - F:\Program Files\Ares\chatServer.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - F:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Kaspersky Lab - F:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - F:\WINDOWS\system32\CTsvcCDA.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OYPBNYPAZNXHF - Creative Technology Ltd. - (no file)
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - F:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - F:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - F:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - F:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - F:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: ServiceLayer - Nokia. - F:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - F:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: StyleXPService - Unknown owner - F:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

--
End of file - 10190 bytes

[sjpritch25]

Before we begin removal, please disable TeaTimer. Open SpyBot, click on Tools and uncheck Resident Shield. You can re-enable it after your clean.

Download OTMoveIt by OldTimer and save to your Desktop.

• Double-click on OTMoveIt.exe to launch the program.
• Please copy the file(s)/folder(s) paths listed below - highlight everything in red and press CTRL+C or right-click and choose Copy.
  
  F:\WINDOWS\system32\fwrkqfl.dll
  
• Then in OTMoveIt, right-click in the open text box labeled "Paste List of Files/Folders to be Moved" and choose Paste.
• Click the red MoveIt! button.
• The list will be processed and the results for each line will be displayed in the right-hand pane.
• Highlight everything in the Results window, press CTRL+C or right-click, choose Copy, right-click again and Paste it in your next reply.
• Close the program when done.
• Important! If a file or folder cannot be moved immediately you may be asked to reboot your computer in order to finish the move process. If asked to reboot, choose Yes.

=================================

Run HijackThis, and press "Do a System Scan Only".
1. When the scan is complete place a check mark next to the following entries:

O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - (no file)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/w ... der_v6.cab
O22 - SharedTaskScheduler: falsism - {6e886df7-914d-48f0-86b3-a5cf24385361} - F:\WINDOWS\system32\fwrkqfl.dll

2. After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked." Then, reboot your computer...


====================================

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

Save it to your desktop

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

================================

Panda Activescan
http://www.pandasoftware.com/products/activescan.htm

1. Once you are on the Panda site click the Scan your PC button
2. A new window will open...click the Check Now button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
10. When download is complete, click on Local Disks to start the scan
11. When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

[wayderoy]

Thanks did everything u said here is OTMoveIt results:

DllUnregisterServer procedure not found in F:\WINDOWS\system32\fwrkqfl.dll
F:\WINDOWS\system32\fwrkqfl.dll NOT unregistered.
F:\WINDOWS\system32\fwrkqfl.dll moved successfully.

Created on 08/25/2007 13:04:13


BTW I still get a "windows no disk" error message when I run spybot.

[sjpritch25]

Were you able to run Panda Activescan??? If so, please post the log. Thanks.

[askey127]

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.