Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

how can i get rid of this trojan IRC/BackDoor.SdBot3.DEN

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

how can i get rid of this trojan IRC/BackDoor.SdBot3.DEN

Unread postby pob » July 16th, 2007, 3:59 pm

can anyone help me get rid of this pest please.i have just ran an AVG scan after a sys restore and found this infection,here is the log thanks.it says it is in the system.EXE and this is showing up in process explorer as running all the time,thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm
Advertisement
Register to Remove

Unread postby pob » July 16th, 2007, 4:02 pm

sorry i forgot to paste the log thanks again
Logfile of HijackThis v1.99.1
Scan saved at 20:53:34, on 16/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\service.exe
C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Pat\Desktop\spyware prog short cuts\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\AUDIOA~1\FRESHD~1\fdcatch.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\ASHAMPOO\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [Microsoft Update] service.exe
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download using Download &Express - C:\Documents and Settings\Pat\My Documents\My Received Files\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} (CVideoEgg_ActiveXCtl Object) - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby ndmmxiaomayi » July 17th, 2007, 1:57 am

Hi pob. :)

Welcome back to Malware Removal Forum. My name is mayi and I will be helping you. As I am still an undergraduate, I will need my fixes checked before posting back to you. Thank you for your patience.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Unread postby pob » July 17th, 2007, 8:16 am

ok mayi thanks.just a quick update on the prob.i ran my antivirus AVG and it scanned fully then gave me a message -two files cleaned,they are both in the virus vault ok,i dont know if this solves the prob but will do another scan and post back,thanks again.pob
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby ndmmxiaomayi » July 19th, 2007, 7:04 am

Hi pob, sorry for the delay.

Step 1

Show hidden files and folders
  1. Open My Computer.
  2. Go to Tools > Folder Options.
  3. Select the View tab.
  4. Scroll down to Hidden files and folders.
  5. Select Show hidden files and folders.
  6. Uncheck (untick) Hide extensions of known file types.
  7. Uncheck (untick) Hide protected operating system files (Recommended).
  8. Click Yes when prompted.
  9. Click OK.
  10. Close My Computer.

Step 2

  1. Go to Start > Search.
  2. When the dog asks What do you want to search for?, click All files and folders.
  3. In All or part of the file name, copy and paste service.exe in.
  4. Click More advanced options. Check (tick) these boxes:
    • Search system folders
    • Search hidden files and folders
    • Search subfolders
  5. Click Search.
  6. When the search is done, make a note where the file is. You will need to upload this file later.

Step 3

Please go to Jotti
Copy the following line into the white textbox:
the complete path that you found in Step 2 (It is probable that it is C:\WINDOWS\system32\service.exe but not sure)

Click Submit.

Use the same method for Virustotal.

Please post the results of this scan to this thread.

Step 4

  1. Open HijackThis.
  2. Select Open the Misc Tools section.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.

In your next reply, please post:

  1. Virus Total and Jotti scan results
  2. The Uninstall log
  3. A new HijackThis log
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Unread postby pob » July 19th, 2007, 5:03 pm

this is only what i found -C:\Program Files\Executive Software\Diskeeper Lite Setup\Data.Cab
C:\Program Files\Google\Common\Google Updater

C:\Downloaded Installations\{501BADCD-F8F7-44CB-AC3F-6ED25C1A28B5}\iPod.cab

C:\Program Files\IVT Corporation\BlueSoleil
i know what the bottom and second files are and i think i uninstalled Disk keeper lite ages ago.the dates on the top file is modified on 16/10/2002 if thats any help.it looks like Avg Cleaned the trojan but if there is any more i can do please post back as it seems to not show up in the search after i ticked show all files,thanks again and i look forward to your reply
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby ndmmxiaomayi » July 20th, 2007, 1:06 am

Hi pob,

Please post the uninstall list as well as a new HijackThis log.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Unread postby pob » July 20th, 2007, 2:06 pm

here is the hjt log-
Logfile of HijackThis v1.99.1
Scan saved at 19:03:29, on 20/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Pat\Desktop\spyware prog short cuts\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - C:\AUDIOA~1\FRESHD~1\fdcatch.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\ASHAMPOO\ASHAMP~1\PopUp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Free Ram Optimizer] C:\Program Files\AceLogix\Free Ram Optimizer\fro.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download using Download &Express - C:\Documents and Settings\Pat\My Documents\My Received Files\Add_Url.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/ka ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} (CVideoEgg_ActiveXCtl Object) - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

here is the uninstall log-

737 Pilot In Command
A380 pour FS2004
Adobe Acrobat 5.0
Adobe Acrobat Reader 3.01
Adobe Flash Player 9 ActiveX
Adobe PhotoDeluxe 2.0
Adobe Reader 7.0.5
Adobe Type Manager 4.0
Airbus Fleet
Airport Shuttle Bus
Arcade! Classic Arcade Pack 5.0
ArcSoft PhotoBase
ArcSoft PhotoStudio 2000
Ashampoo WinOptimizer 2004
a-squared Free 2.0
Audacity 1.2.3
AudibleManager
Avanquest update
AVG Free Edition
AVI DivX MPEG to DVD Converter & Burner Pro 2.9
Azureus
blink-182.org general
blink-182.org tom
BlueSoleil
Canon iP1600
Canon ScanGear Toolbox 3.0
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PrintToolBox
CCleaner (remove only)
CleanUp!
Creative Jukebox Driver
Creative Removable Disk Manager
Creative System Information
Creative Zen Micro
Creative ZEN V Series (R2)
dBpowerAMP AAC Codec
dBpowerAMP FLAC Codec
dBpowerAMP Mp4 Codec
dBpowerAMP Music Converter
dBpowerAMP Nero Mp4 Codec
dBpowerAMP Tag From Filename
dBpowerAMP WMA V9.1 Codec
DELG Driver Theory Test
Digital MP3 Music Player
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DLA
dMC Power Pack
DOOM Collector's Edition
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab Decrypter 3.0.8.0
DVDFab HD Decrypter 3.1.3.0
DX-Ball 2
Easy-WebPrint
ECDL for Microsoft® Office
Eraser
ERUNT 1.1j
exPressIT
exPressit S.E. 2.1
Free Ram Optimizer XP 1.0
FreshDownload
FUJIFILM DS SERIAL TWAIN
FUJIFILM EZtouch Ver.3.0
FUJIFILM PICTURE SHUTTLE Ver3.2
FUJIFILM SNAP TWAIN
Google Earth
Google Toolbar for Internet Explorer
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
hp dvd writer
HSP56 MicroModem Drivers
IFSD Irish Scenery
Java(TM) SE Runtime Environment 6 Update 1
Kaspersky Online Scanner
K-Lite Codec Pack 2.76 Full Beta 1
KP Typing Tutor v7.2
LimeWire 4.12.6
MailWasher
MaxDrive PS2
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Baseline Security Analyzer 2.0.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX Transform optional components
Microsoft Encarta Encyclopedia Standard - WE 2003
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Picture It! Photo 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Windows Journal Viewer
Microsoft Windows XP Video Decoder Checkup Utility
Microsoft Word 2002
Microsoft Works 2003 Setup Launcher
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
Motorola Driver Installation
Motorola Phone Tools
Mozilla Firefox (2.0.0.1)
Mpeg Layer3 Codec FHG-Radium v1.263
MSXML 4.0 SP2 (KB927978)
Navini Diagnostics
Nero OEM
NeroVision Express 2
OmniPage Pro 9.0
Packard Bell Data Secure
Panda ActiveScan
Panda NanoScan
PowerDVD
pucca_02
QuickTime
RecordNow
Scan Manager 5.2
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Sheep
Shockwave
ShowBiz DVD
Simple Backup
SiS 900 PCI Fast Ethernet Adapter Driver
Sony Ericsson File Manager
Sony Ericsson Mobile Networking Wizard
Sony Ericsson Sync Station
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SUPERAntiSpyware Free Edition
The Sims Hot Date
The Sims Superstar
TreeSize Professional 4.1
Tweak UI
Tweak-XP Pro
Uninstall Startup Inspector
Update for Windows XP (KB904942)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
V3105s Digital Camera Driver
VideoLAN VLC media player 0.8.6a
Videora Trial Version 2.11
Windows Backup Utility
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB895316
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Service Pack 2
WinRAR archiver
Yahoo! Toolbar
YouTube Downloader 2.3
ZENcast Organizer

thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby ndmmxiaomayi » July 23rd, 2007, 1:58 am

Hi pob,

You are using P2P programs (Azureus and LimeWire 4.12.6). While both P2P Programs are spyware free, please refrain from using them while cleaning your computer to prevent getting more infections. Our recommendation is to stay off them as they are one of the sources of infections. For more information, please visit Malware Removal List of Clean and Infected P2P Programs and Spyware Info List of Clean and Infected P2P Programs.

Please uninstall the following programs by going to Start > Control Panel and double clicking on Add/Remove Programs.

Please note that DVD Decrypter and DVDFab HD Decrypter have the ability to remove protection on DVDs and as such may be illegal in your country. You may have to remove it if it is so. If they are being used for backup purposes, you can keep them. :)

  1. Adobe Reader 7.0.5
  2. DVD Decrypter
  3. DVDFab HD Decrypter
  4. YouTube Downloader :arrow: optional
  5. Azureus :arrow: optional
  6. LimeWire :arrow: optional

After uninstalling, please do the following:

Update Java

Your Java Runtime Environment is out of date. The current version is JRE 6u2.

  1. Click here to go to Java website.
  2. Scroll down to Java Runtime Environment (JRE) 6u2. Click on Download.
  3. Select Accept License Agreement. The page will refresh.
  4. Click on Windows Offline Installation, Multi-language and save it to a convenient location.
  5. Double click on jre-6u2-windows-i586-p.exe to install Java.
  6. Restart the computer.

Update Adobe Acrobat Reader

  1. Click here to download the latest version of Adobe Acrobat Reader.
  2. Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you, otherwise click on the link to download and install it.
  3. Close your Internet browser and open it again.

Step 1

  1. Please download AVG Anti-Spyware and save it to your desktop.
  2. Double click on avgas-setup-7.5.0.50.exe to install AVG Anti-Spyware. Install it in the default location.
  3. Once installed, start AVG Anti-Spyware by going to Start > All Programs > AVG Anti-Spyware 7.5 > AVG Anti-Spyware.
  4. In the main screen, you should see Your Computer's Security.
    • Next to Resident Shield, click on Change state. It should now be Inactive.
    • Next to Automatic Updates, click on Change state. It should now be Inactive.
    • Next to Last Update, click on Update now. If your firewall prompts you, tell your firewall to allow it. Should you be unable to update it, download the updates from here. Save it to your desktop. Double click to run the installation and the updates will be installed. Make sure AVG Anti-Spyware is closed during the installation.
    • Right-click the AVG Anti-Spyware icon near the clock and uncheck (untick) Start with Windows. Confirm by clicking Yes.
  5. Now click on the Scanner button at the top.
  6. Select the Settings tab.
  7. Under How to act?, click on Recommended actions and select Quarantine.
  8. Under How to scan?, check (tick) all the boxes.
  9. Under Possibly unwanted software:, check (tick) all the boxes.
  10. Under Reports:, uncheck (untick) the Only if threats were found box and select Do not automatically generate report.
  11. Under What to scan?, select Scan every file.
Do not run a scan yet. You will run a scan later.

Step 2

Please download ATF Cleaner by Atribune.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All and uncheck (untick) the Cookies box.
  • Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All and uncheck (untick) the Firefox Cookies box.
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All and uncheck (untick) the Opera Cookies box.
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Step 3

  1. Start AVG Anti-Spyware by going to Start > All Programs > AVG Anti-Spyware 7.5 > AVG Anti-Spyware.
  2. Click on the Scanner button at the top.
  3. Select the Scan tab.
  4. Click on Complete System Scan to start the scan.
  5. When the scan has finished, follow the instructions below.
    IMPORTANT: Don't click on the Save Scan Report button before you did hit the Apply all Actions button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Image
  6. When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  7. Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Step 5

Please go to Kaspersky website and perform an online antivirus scan.
Please use Internet Explorer as it uses ActiveX.

  1. Click on Kaspersky Online Scanner button.
  2. Read through the requirements and privacy statement and click on Accept button.
  3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an ActiveX from Kaspersky. Click Yes.
  4. When the downloads have finished, click on Next button.
  5. Click on Scan Settings button.
  6. Select extended under Scan using the following antivirus database:
  7. Check (tick) these boxes under Scan options:
    • Scan Archives
    • Scan Mail Bases
  8. Click OK
  9. Click on My Computer under Please select a target to scan:
  10. Once the scan is complete it will display if your system has been infected. Click on Save as text button and save it to your desktop.
  11. Copy and paste this log in your next reply.

In your next reply, please post:

  1. AVG Antispyware scan report
  2. Kaspersky Antivirus scan report
  3. A new HijackThis log
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Unread postby pob » July 23rd, 2007, 2:43 pm

ok thanks again and yes i only use these progs for backing up other regioon dvds that i buy from the states for myself.will do as suggested and post back result -thanks again
pob
Regular Member
 
Posts: 45
Joined: May 19th, 2007, 1:24 pm

Unread postby ndmmxiaomayi » August 3rd, 2007, 1:38 am

Hello pob,

Are you still there?

Do you have any problems with following the instructions? If yes, please let me know.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Unread postby NonSuch » August 6th, 2007, 2:53 pm

This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 324 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware