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help with hidden issues

Unread postby chasone64 » July 2nd, 2007, 1:39 pm

I have followed your instructions & here is the copy of the hijackthis log.
Any & all help will be appreciated
Thanks
Logfile of HijackThis v1.99.1
Scan saved at 10:34:09 AM, on 7/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
chasone64
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Posts: 5
Joined: July 1st, 2007, 2:12 am
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Unread postby tim s » July 3rd, 2007, 10:17 pm

Hi chasone64,

Welcome to the MalWare Removal forums! I'll be glad to help you with your computer problems.
HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

In order to help me help you, please observe the following while we work:
  1. If you don't know, stop and ask! Don't continue, we don't want to start all over again!
  2. Understand that cleaning your computer can sometimes take multiple passes/posts,
    and it's important to follow the steps as listed including re-running scans as listed
  3. Please reply to this thread, do not start another.


If you can do those three things, everything should go smoothly
---------------------------------------------------

Please do the following:

Note* If, after posting your reply, the last line is not < End of Report > then the log is too long to fit into a single reply post and you will need to split it into separate reply posts.

Download WinPFind3U.exe to your Desktop and double-click on it to extract the files.
It will create a folder named WinPFind3u on your desktop.
  • Close ALL OTHER PROGRAMS.
  • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
  • Change settings Under Files/Folders Created Within-----
    • Click on 60 days
  • Change settings Under Files/Folders Modified Within-----
    • Click on 60 days
  • Next on the right side of screen Under Additional Scans
    • Put a checkmark in the box next to Reg-Disabled MS Config items
    • Put a checkmark in the box next to Reg-Uninstall List
    • Put a checkmark in the box next to File-Additional Folder Scan
  • Now click the Run Scan button on the toolbar.
  • The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Use the Add Reply button and Copy/Paste the information back here.

Note* If, after posting your reply, the last line is not < End of Report > then the log is too long to fit into a single post and you will need to split it into separate reply post.

Please Post log in next reply to this thread by using the postreply button:
I will review log
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tim s
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Posts: 1541
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Unread postby chasone64 » July 4th, 2007, 2:02 am

I got everything from the page hijack this reported. I can run it again & double check. I can either run hijack this again & make sure I get all the list, or try the WinPfind program. I will wait for you reply.
Thanks
chasone64
Active Member
 
Posts: 5
Joined: July 1st, 2007, 2:12 am

Unread postby tim s » July 4th, 2007, 9:00 am

Hello chasone64,

I got everything from the page hijack this reported. I can run it again & double check. I can either run hijack this again & make sure I get all the list, or try the WinPfind program. I will wait for you reply.
Thanks


I do not understand do you mean your are no longer having any problems and do not need any help?

HiJackThis is a tool that shows legit and bad if you are not trained in reading HJT logs you can remove things that will cause your computer to no longer run correctly or run at all.

Let me know if you are still needing help.
tim s
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tim s
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Posts: 1541
Joined: February 11th, 2006, 10:27 am

Unread postby chasone64 » July 4th, 2007, 2:55 pm

Sorry about that - I didn't explain myself. The post I put on with the hijack this log is what it posted in my word pad, in full. I just don't know what to do next.
Thanks
chasone64
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Posts: 5
Joined: July 1st, 2007, 2:12 am

Unread postby tim s » July 4th, 2007, 6:08 pm

Hi chasone64

Ok thats fine then I do need to see a log from this tool next WinPFind3U.exe just follow instruction in my previous post.
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Unread postby chasone64 » July 5th, 2007, 2:08 am

Ok I ran the program & I got a Windows-No Disk error-
Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c.
So now what??
Thanks
chasone64
Active Member
 
Posts: 5
Joined: July 1st, 2007, 2:12 am

Unread postby tim s » July 5th, 2007, 6:36 am

Hi chasone64,

I will check in to that.

Please do the following:

Sometimes malware will hide from HiJackThis so we rename it.

Here's what I need you to do:
Get to C:\Program Files\Hijackthis\Hijackthis.exe
  1. Click on Start button
  2. Click on "My Computer" .
  3. Double click on the C: drive to open.
  4. Double click on "Program Files" Folder to open.
  5. Double click on "HijackThis" Folder to open.
Rename HijackThis.exe
  1. Right click on the HijackThis icon.
    Image
  2. Select Rename.
    Image
  3. Now type the following scanner.exe <<< NOTE: make sure to put period before exe when typing.
    Hit the enter key on keyboard.
    Image

You may want to create a shortcut on your desktop for easy use here.
  • Right click on the newly named icon Scanner.exe and choose Send To...
  • Click on Desktop(create shortcut)
  • Done.

Close all open windows and double click on Scanner.exe icon that you put on your desktop to run.
Click on Do a system scan and save a logfile. Post log in next reply.

Please let me know if you have any questions!
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tim s
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Posts: 1541
Joined: February 11th, 2006, 10:27 am

Unread postby chasone64 » July 5th, 2007, 1:20 pm

I did exactly what you said & here's the report in full-
Logfile of HijackThis v1.99.1
Scan saved at 8:04:17 AM, on 7/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\scanner.exe.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Let me know what to do...
And thanks for your help!!
chasone64
Active Member
 
Posts: 5
Joined: July 1st, 2007, 2:12 am

Unread postby tim s » July 5th, 2007, 8:19 pm

Hi chasone64,

Lets look a little deeper. What problems are you having?

----------------------------------------------------

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

  • Under Main choose:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Cookies
    • Temporary Internet Files
    • Prefetch
    • Java Cache

      *The other boxes are optional*
    • Then click the Empty Selected button.
    Firefox:
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
    Opera:
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
  • Click Exit on the Main menu to close the program.
===================================


Please do an online scan with Kaspersky Online Scanner

Notice!
A new version of Kaspersky Virus Scanner has been released on August 8, 2006. If you have installed a previous version, you must unistall that program first before installing the new version. To uninstall, please go to the computer control panel and select "Add/Remove Programs." Close all Internet Explorer windows before uninstalling the Kaspersky Online Scanner.
Note* You must use Internet Explorer for the scan not Firefox if you have it.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save Report As button:
    • Save the file to your desktop.
    • File Type: Text file (*.txt).
    • Name: Kav.txt for example
  • Copy and paste that information in your next post.
==========================

Post in next reply
Kaspersky scan report
New HJT log
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tim s
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Posts: 1541
Joined: February 11th, 2006, 10:27 am

Unread postby tim s » July 9th, 2007, 7:49 pm

Hi chasone64,

How are things going with previous post.
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Joined: February 11th, 2006, 10:27 am

Unread postby NonSuch » July 19th, 2007, 8:39 pm

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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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