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AVG Update Disaster for Windows Users

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AVG Update Disaster for Windows Users

Unread postby Corrine » December 2nd, 2010, 7:18 pm

Customers of AVG Antivirus ran into a problem with virus database 271.1.1/3292 (432/3292) released 12:53 AM CET. When following through with the requested computer restart, instead of Windows loading, they received the error:

"STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem."

Although the update was removed from the servers as soon as they were aware of the problem, there were many impacted by this issue. From reports, it appears as though 64-bit systems were impacted by this issue. Reports differ as to whether this issue was restricted to Windows 7 or if it also included Windows Vista customers.

AVG has provided suggested steps in the forum thread at Some Windows 7 Operating Systems Cannot Be Started After Latest Update, followed by an FAQ topic: System crash after the recent AVG 2011 update 3292 (BSOD).

One AVG user reported the method at "Alternate Method" as successful with a failed repair disk.

If you are looking for a replacement antivirus solution, the following are free for personal use.

My favorite paid/licensed solution is ESET antivirus products.
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Re: AVG Update Disaster for Windows Users

Unread postby turtledove » December 3rd, 2010, 10:56 pm

Thanks Corrine :)
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