Hello,
I recently bought a second hand computer with no antivirus installed. I was browsing on the Internet when a add popup infested my computer with a virus called « Gendarmerie nationale ». This virus blocked my computer and I succeeded in unlocking it looking at an Internet procedure. After that, I installed the Avast antivirus and I made a scan of my computer. There were viruses detected and some of which couldn’t be removed. I tried to come back to a previous System Restore Point and made another virus scan but viruses were still present. I made several scans and I tried to remove the infected files but the viruses at still present. Is there anyone to help me please?
Best regards.
I recently bought a second hand computer with no antivirus installed. I was browsing on the Internet when a add popup infested my computer with a virus called « Gendarmerie nationale ». This virus blocked my computer and I succeeded in unlocking it looking at an Internet procedure. After that, I installed the Avast antivirus and I made a scan of my computer. There were viruses detected and some of which couldn’t be removed. I tried to come back to a previous System Restore Point and made another virus scan but viruses were still present. I made several scans and I tried to remove the infected files but the viruses at still present. Is there anyone to help me please?
Best regards.