This thread's last reply is from October 6, 2011, 1:00 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
The purpose of this forum is to provide non-malware related help in resolving any Computer Issues that do not fall into the other forum categories (Windows Operating Systems, Browser Software, Other Software, Hardware, Networking).
Anyone needing help can post questions in this forum.
Anyone who feels they can help can post assistance.
Malware related problems are not to be addressed in this forum.
Anyone seeking help with Malware must post to the Malware Removal forum, where qualified helpers will assist them.
Members must not offer any advice with regard to any Malware issues. Any such posts will be removed.
We reserve the right to exclude any member who persists in posting Malware removal advice of any kind in this forum.
All inappropriate posts will be removed from this forum.
These include, but are not restricted to ....
Posting Malware related advice.
Posting advice which the Administrators of this forum consider to be dangerous.
Posting profane or abusive language or being unecessarily antagonistic towards other members.
Spamming.
The Administrators of this forum are the sole arbitors of what is considered inappropriate. All decisions made are final and will not be revisited.
No ads, no affiliate links — generated on request from this thread's own
archived content, not written by forum staff. Never run a scan/removal tool
as a self-service step if the original thread describes it being done under
a helper's direct supervision, and don't include your name, email, or other
personal details in a follow-up question. See our privacy page
for details on how this works.