Hi all,
Hoping I can pull in some expertise on this.
I've been asked to fix a laptop for a friend of the family. Looks like the laptop took quite a beating. The hard disk is not readable and there are faults on the motherboard affecting the sata and network controller. The laptop now works with a new hard disk but the owners main concern is of the photos on the damaged disk. They recently lost a young family member and have no backups of the laptops photos.
I can see the disk in Windows when it is connected via a usb enclosure. It shows two partitions, one is the recovery partition and I can access files in here. The other partition appears to be Windows but is not accessible. I get an error saying the drive needs to be formatted when I try to open it in Windows.
I am currently running scandisk using the chkdsk h: /f /r command. It was able to determine there were 196608 files on the disk, but many of these are unreadable. Below is one of the many lines I am currently seeing.
Any help you could provide here would be greatly appreciated.
Thanks,
diver79
Hoping I can pull in some expertise on this.
I've been asked to fix a laptop for a friend of the family. Looks like the laptop took quite a beating. The hard disk is not readable and there are faults on the motherboard affecting the sata and network controller. The laptop now works with a new hard disk but the owners main concern is of the photos on the damaged disk. They recently lost a young family member and have no backups of the laptops photos.
I can see the disk in Windows when it is connected via a usb enclosure. It shows two partitions, one is the recovery partition and I can access files in here. The other partition appears to be Windows but is not accessible. I get an error saying the drive needs to be formatted when I try to open it in Windows.
I am currently running scandisk using the chkdsk h: /f /r command. It was able to determine there were 196608 files on the disk, but many of these are unreadable. Below is one of the many lines I am currently seeing.
File record segment 66976 is unreadable.
3 percent complete. (66977 of 196608 file records processed)Based on this I do not think the scandisk will be able to remedy the physical damage on the disk. Is there any way for me to read the portions of the disk that are not damaged?Any help you could provide here would be greatly appreciated.
Thanks,
diver79