Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions


Troubleshooting issues with software, including all version of Windows.


Unread postby trevrs » November 15th, 2016, 7:57 am

Ive been getting the blue screen that says :

Your PC ran into a problem and needs to restart. Were just collecting some error info, and then we'll restart it for you.
If you'd like to know more info, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL

I have googled this issue. says the first step is updating drivers. I read that manually updating drivers is not the best way? I am just looking for a good software that can update drivers for me. I have googled a few but do not trust downloading any.
Regular Member
Posts: 19
Joined: December 10th, 2012, 11:10 pm
Register to Remove


Unread postby Tabeer » December 22nd, 2016, 8:54 am

Edit: Tabeer,

You have been a member of this site for a little over a year, and perhaps you need to re-familiarize yourself with this site's Guidelines and Rules, which you should have read upon joining:

Site Usage - Guidelines and Rules
Do not post copyrighted articles from elsewhere on the Internet. Post a link to the article instead, or alternatively, place the article within a quote, stating where the article was obtained and providing a link to the original source.

The original source of the information you have posted without crediting its source is here:

https://www.drivereasy.com/knowledge/so ... indows-10/

If you can’t start Windows 10 successfully, enter Safe Mode then does the actions in Safe Mode.

Solution 1: Uninstall the problematic drivers

Go to Device Manager and find out the faulty drivers. The device with a yellow sign on it has a faulty driver. Then follow steps below to uninstall the driver.

1. In Device Manager, right click on the device with a yellow sign and click Uninstall. (Repeat this for each driver that has a driver problem.)

2. Restart your computer then Windows will reload the driver automatically.

Solution 2: Check for updated drivers on the manufacturer’s website

If uninstalling drivers doesn’t work, update the drivers. Go to your PC manufacturer’s website and check for the driver updates. The manufacturer would release new drivers in order to fix some bugs. Download and install the new drivers.

If you have difficulty with updating drivers manually, you can use Driver Easy to help you. Driver Easy will scan your computer and detect all problem drivers, then give you a list of new drivers. So if the DRIVER_CORRUPTED_EXPOOL problem is caused by a faulty driver, you can use Driver Easy to fix it quickly. You can use Driver Easy Free version to update the drivers, but with the Professional version, you can enjoy free technical support guarantee. If Driver Easy doesn’t help resolve the problem, you can contact our support team for further assistance. For more information about Professional version, please visit here.

Solution 3: Remove faulty software

If the problem occurred after you installed any new software, it most probably was caused by this software. Remove them and see if the problem persists.
Last edited by NonSuch on December 23rd, 2016, 12:43 am, edited 1 time in total.
Reason: To mitigate a violation of site Guidelines and Rules.
Active Member
Posts: 2
Joined: December 4th, 2015, 1:36 am

Return to Software Support (including Windows)

Who is online

Users browsing this forum: No registered users and 2 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware