start up windows 10

i have a Samsung running windows 10 (previous 7) when i restart it takes up to 45 min to start, it will go to disk check, if i catch it at the right time i can skip that. some times it gives me a hard disk error and i have to start it a couple times to get past this, so i just leave it running. i am not sure if it is a bios issue or windows. i installed 10 hoping the new install would fix my problems. i relay do not know where to even start or even what to ask here. hoping someone could give me a starting point so i can get this thing working properly. i have had success in the past working on my computers. not afraid to try just need a little guidance.

Hello highspeedmike

some times it gives me a hard disk error and i have to start it a couple times to get past this, so i just leave it running.

That sounds like a failing hard drive. My guess is you will need to replace it. Before doing anything you should make sure to back up your files.

Let's try a couple things to diagnose this:

Run a Batch Script

• Press the Windows Key + R.
• Type notepad.exe into the text box and click OK.
• A blank Notepad page should open.
  
  • Copy and Paste the following script into Notepad, Do not include the words Code: Select all.
  • (Click the Select all button next to Code: to select the entire script).
  
  

  @echo off
  
  chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt" 
  
  notepad.exe "%userprofile%\Desktop\checkhd.txt"
  
  del checkhd.txt
  
  del %0

• Click Format and ensure Wordwrap is unchecked.
• Save as chkdsk.bat to your Desktop.
• Save as file type All Files or it won't work.
• Now right click on chkdsk.bat and select Run as administrator.
• A file checkhd.txt will open on your Desktop, please post the contents in your next reply.

Please also run the following:

TSG System Information Utility

• Please download the Tech Support Guy System Information Utility.
• Right click on SysInfo.exe and select Run as administrator.
• Once the utility opens, right click on the text and select Copy.
• Paste the results in your reply.