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Help with BSOD

1 min read

This thread's last reply is from July 2, 2015, 6:21 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hello, I have a problem I got this Bsod and donno how to fix it. also I think I changed the permissions on my files b/c now when I try to view my photos it says that I dont have permission to do so. Here is the info that I got from the blue screen error. Also my laptop will not reboot unless schedule a disc check .It will power on but no keyboard lights or display. Eventually I can get it to start up but it takes a while.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800574FB30
BCP3: FFFFFA800574FE10
BCP4: FFFFF80003596270
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091214-22791-01.dmp
C:\Users\ROBERT\AppData\Local\Temp\WER-56253-0.sysdata.xml

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C:\windows\system32\en-US\erofflps.txt
zb
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800574FB30
BCP3: FFFFFA800574FE10
BCP4: FFFFF80003596270
OS Version: 6_1_7601


BSOD with bugcheck 0xf4 (0x3,,,) - a process vital to Windows unexpectedly terminated.

0xf4 is often caused by HDD failure.

First, run Windows System Restore to reset (undo) your file permission changes. Select a restore point prior to the perm changes.

http://www.sysnative.com/forums/windows-8-windows-rt-tutorials/10724-windows-system-restore-restore-your-system-windows-10-8-1-8-7-vista.html

Then run HDD diagnostics -- Run SeaTools for DOS, LONG test - http://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

Regards. . .

jcgriff2
Microsoft MVP
Windows Experience
Hi! You might try Who Crashed, and also see if the reliability monitor has any clues. I do agree that it sounds like the HHD may be failing. Sea tools will answer that question for you! You might want to also run a chkdsk to check for bad sectors on your HHD!
PS You might also want to read when the OP created this thread JC!