I have sent the log from hijack this ,as i am a newbie i havent a clue what to do. please explain in simple terms.
Thank you
Susan
Thank you
Susan
Malware Removal Forums
from ssusan
2 min read
Hello Susan,
You posted your HijackThis log file earlier today. A couple of things to take note of. First, don't apologize for being a newbie because we were all in the same boat at one point in time. Also, please be patient. Everyone who helps around here is a volunteer so it usually takes a little while for someone to respond with recommendations for you.
agrarianmonk, is currently working on a reply for you. To avoid confusion, please always click the "Add Reply" button (located towards the bottom of the page, just above where it says Page x of x) when responding. This will keep everything in the same thread as well as keep you working with the same helper all through the process.
Please click here to return to your original thread. Once there, scroll down to the bottom of the page and click on the link that says "Watch this topic for replies". This will give you an e-mail notification any time a reply is added to your thread, so that you will know when agrarianmonk has posted a new response.
Good luck, and welcome to the MWR forums.
SpotCheckBilly
You posted your HijackThis log file earlier today. A couple of things to take note of. First, don't apologize for being a newbie because we were all in the same boat at one point in time. Also, please be patient. Everyone who helps around here is a volunteer so it usually takes a little while for someone to respond with recommendations for you.
agrarianmonk, is currently working on a reply for you. To avoid confusion, please always click the "Add Reply" button (located towards the bottom of the page, just above where it says Page x of x) when responding. This will keep everything in the same thread as well as keep you working with the same helper all through the process.
Please click here to return to your original thread. Once there, scroll down to the bottom of the page and click on the link that says "Watch this topic for replies". This will give you an e-mail notification any time a reply is added to your thread, so that you will know when agrarianmonk has posted a new response.
Good luck, and welcome to the MWR forums.
SpotCheckBilly
NonSuch
Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.
Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.
If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.
You can help support this site from this link :
Donations For Malware Removal
Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.
If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.
You can help support this site from this link :
Donations For Malware Removal
Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.