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Dear Doctors - Part II

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This thread's last reply is from April 21, 2005, 10:35 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Wally
April 8, 2005, 4:52 PM UTC
Nellie2 - thanks for the help so far. I have not been able to uninstall Norton Internet Securtity yet: Add/Remove Programs doesn't work, and going through the steps at the Symantec website I get to the point where I am supposed to hit a link to download SymNRT.exe, http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004093015165236&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

but (for me, anyway) it is a dead link. Reported it via email to Symantec a couple of days ago, but no change, no reply. What up? Any further help would be much appreciated - Wally
Nellie2 Administrator Emeritus
April 8, 2005, 9:39 PM UTC
I've managed to download it, if you would like me to zip it and email it to you then please pm me your email address.
Wally
April 8, 2005, 11:50 PM UTC
rehmw AT bcglobal DOT net How did you get ahold of it? Thanks, Wally


Edited by NonSuch to munge the user posted e-mail address. :)
Nellie2 Administrator Emeritus
April 9, 2005, 12:43 PM UTC
I just clicked on the link and downloaded it, not sure why you get a dead link... it is on its way to you
Nellie2 Administrator Emeritus
April 9, 2005, 1:23 PM UTC
Well I've tried to send it... twice but its been returned to me as undeliverable... the mailbox doesn't exist! :cry:
ChrisRLG Administrator Emeritus
April 9, 2005, 8:52 PM UTC
his email was typed a little wrong - not much just one character missing try :-

rehmw AT sbcglobal DOT net
Nellie2 Administrator Emeritus
April 9, 2005, 8:55 PM UTC
On it's way again then! :lol:
ChrisRLG Administrator Emeritus
April 21, 2005, 10:35 PM UTC
Whilst we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

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