Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Firefox virus?

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Firefox virus?

Unread postby JackMercer » December 29th, 2019, 7:44 am

Good day, I need help.
Recently I bought the entire Tomb Raider collection on steam, and with that, I tried to look for some software that would emulate the keyboard inputs on my controller. Needles to say, I think I downloaded a virus by an accident.

Whenever I start up my PC, a program with a Firefox icon also starts up and then disappears. I don't use Firefox on my PC, so it's even weirder. I have no idea how to dispose of it, I scanned my PC using Windows Defender (scanned twice) and Bitdefender.

Windows defender indeed detected something, I let it do it's thing to remove it. I scanned 2nd time, apparently the virus was gone. Used bitdefender to scan once again, nothing detected, and yet it still pops up. Here's how it looks like.

Note: when I was making this screenshot, my background changed from red to black, and when I turned off rainmeter and tried to click on the black background, start menu would pop up. Please help.
You do not have the required permissions to view the files attached to this post.
JackMercer
Active Member
 
Posts: 2
Joined: December 29th, 2019, 7:36 am
Advertisement
Register to Remove

Re: Firefox virus?

Unread postby JackMercer » December 29th, 2019, 8:37 am

UPDATE: I went in and checked task manager if it's still there, since I didn't kill its proces this time. It was. I checked the details and it seemed like a legit firefox thingy. The name of this exe file was "update", with a firefox icon, although it wasn't in a Firefox folder ('casue... I don't have firefox installed) but it was in a folder called "HorizonPC" in C:\Program Files(86x)\Common files
JackMercer
Active Member
 
Posts: 2
Joined: December 29th, 2019, 7:36 am

Re: Firefox virus?

Unread postby pgmigg » December 29th, 2019, 12:37 pm

Unfortunately, as you have replayed to your own topic, the topic must be closed as it would likely go unnoticed by helpers who are looking for topics that have only a single post.

The section here explains why you should not reply to your topic before a helper replies.

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

If you still need help, please start a new thread with just a single post, and this time attach your logs, then wait for a helper to reply:
  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

Thank you for your understanding.

This topic is now closed.
User avatar
pgmigg
Admin/Teacher
Admin/Teacher
 
Posts: 5457
Joined: July 8th, 2008, 1:25 pm
Location: GMT-05:00


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 148 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware