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Malware attack on my windows 10

1 min read

This thread's last reply is from December 10, 2019, 3:14 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jessicabrobert
December 10, 2019, 1:59 PM UTC
Last week I turned on my PC and watching videos on youtube. I got an error message that my streaming subscription was going end. I just click the popup and my PC was shut down. After a minute a open my PC but it perform very slow. I don't know what type of malware was but I frustrated of its slowness performance. Now what can I do?
pgmigg
December 10, 2019, 3:14 PM UTC
By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:
  • FRST.txt
  • Addition.txt
  • Details of your problems.


If for any reason you can't run FRST, please let us know in your post.