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any help here please

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any help here please

Unread postby 10G00326 » November 23rd, 2019, 9:25 pm

Thanks for this community.





I am trying to delete some files from the temp folder but I could not either delete/copy/upload to Virustotal or anything. I tried all the ways possible to delete these files radomnumber.temp using some programs/ using ccleaner. disk cleanup/ cmd... etc but I could not delete them. When I tru to upload them to virustotal . it says the files are actives should be stopped first so that it can be uploaded. using winrar to rar them.. no possible wazy hepled me to get the rid of them.



I tried to look on the process hacker / TCP/IP viewers / cports could not find anything attached to these files on the temp files folder.





Is there any other possiblez way I can get rid of these temp folder files ../:?





Thank you very much.





Best Regards
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Re: any help here please

Unread postby pgmigg » November 25th, 2019, 1:44 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:
  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.
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