Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Virus removal - HELP!!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Virus removal - HELP!!

Unread postby JRCC07+ » October 30th, 2018, 11:45 am

I have a laptop which I cannot use as it has a virus on it - I had AVG free software installed on it, and needed to uninstall this as I bought new software and needed to do this to load on the new security software. When I had uninstalled the AVG and connected to the interest, the virus attacked, and now it is on my laptop. I cannot install the new software still, because some of the AVG stuff is still on the laptop somewhere, even though I uninstalled it from the control panel. I need to get the virus removed first then deal with the AVG thing after. The virus goes into the internet as a hidden network which can't be switched off. The only way to stop the hidden network is to put the laptop into aeroplane mode, however this obviously loses internet connection. Can anyone help with this? Thanks.
JRCC07+
Active Member
 
Posts: 1
Joined: October 30th, 2018, 11:35 am
Advertisement
Register to Remove

Re: Virus removal - HELP!!

Unread postby pgmigg » October 30th, 2018, 12:28 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:
  • FRST.txt
  • Addition.txt
  • Details of your problems.

If you cannot connect to Internet from you computer for any reason, please download the FRST to memory steak from any other computer, copy to the Desktop of your laptop and run.
If for any reason you can't run FRST, please let us know in your post.
User avatar
pgmigg
Admin/Teacher
Admin/Teacher
 
Posts: 4238
Joined: July 8th, 2008, 1:25 pm
Location: GMT-05:00


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 78 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware