This thread's last reply is from July 18, 2018, 4:33 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
About a week ago I downloaded Online Form Finder only to find that it has created my laptop to perform functions very slowly. I have used Malwarebytes which initially detected some threats which it removed. It now does not detect any threats however my system is running very slowly.
FRST.txt and Addition.txt files attached.
Hi both logs are attached as they were too big to paste.
📎FRST.txt
📎Addition.txt
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.
Failure to post replies within 3 days will result in this thread being closed.
Hello
al_wizz,
Welcome to Malware Removal! My name is
mAL_rEm018, but feel free to call me
mAL. I will be helping you with your malware related problems
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
To make sure everything goes smoothly, I would like you to observe the following rules:
- You must have Administrator rights, permissions for this computer.
- Please reply to this thread. Do not start another topic.
- Perform all actions in the order given.
- If you don't know, stop and ask!
- DO NOT run any other fix or removal tools unless instructed to do so!
- Don't attempt to install any new software (other than those I ask you to) until your computer is clean.
- DO NOT post for help at any other forum. Applying fixes from multiple help sites can cause problems.
- I advise you to print the instructions if possible, since your internet connection might not be available during some of the fixes.
- Absence of symptoms does not mean that everything is clear, therefore stick with this topic until I give you the "all clear".
I am currently reviewing your logs and will return as soon as possible, with additional instructions. In the meantime I would like you to read and get acquainted with the following topic:
HOW TO GET HELP IN THIS FORUM - everyone must read this, where the conditions for receiving help here are explained.
Hello al_wizz,
Please follow the steps below:
Backup your registry using TCRB
- Please download TCRB to your Desktop.
- Open Tweaking.com Registry Backup.
- Click on the Backup Registry tab and ensure that all options are checked.
- Press on Backup Now.
- Wait until the backup is complete and exit the program.
Next..
- Open Malwarebytes Anti-Malware and click on Reports.
- Double-click on the Scan Report by looking at the timestamp (it should be in the following order: Day/Month/Year Time)
- Click View Report and click on Export.
- Select Text file (*.txt).
- In the File name: box, please write MBAM Log and save it to your desktop.
- Once the process is over, a message will appear stating that the file has been successfully exported. Click OK.
- Please post the contents of MBAM Log.txt in your next reply.
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In your next reply, I would like to see..
- Did you have any problem following the instructions?
- MBAM Log.txt
