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All in order?

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All in order?

Unread postby Wooden_Spoon » June 14th, 2018, 8:00 am

First of all, great site on helping others.

I have read your sticky topics and will do my best to adhere to them all.

I came across this website a few weeks ago. I have not experienced any major problems with my PC as per say, but from time to time it does execute some odd behavior.

E.g: Auto opens Control panel ( This has occurred twice thus far this month)

I would like to ensure that all is in order and that I am not "infected" with any form off ill written software.

I have ESET Nod 32 antivirus that conducts weekly scans as well as Malwarebytes (Free version).

I have attached the required scans:

FRST.txt


Addition.txt



Thank you kindly.
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Re: All in order?

Unread postby pgmigg » June 14th, 2018, 11:00 am

Hello Wooden_Spoon,

Welcome to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start


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Re: All in order?

Unread postby pgmigg » June 14th, 2018, 11:26 am

Hello Wooden_Spoon,

Step 1.
Run CKScanner
  1. Please download CKScanner from Here
  2. Important: - Save it to your Desktop.
  3. Double-click CKScanner.exe and click Search For Files.
  4. After a very short time, when the cursor hourglass disappears, click Save List To File.
  5. A message box will verify the file saved.
  6. Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Step 2.
TSG - SysInfo utility
  1. Please download SysInfo utility and save it to your Desktop.
  2. Right click on SysInfo.exe, select "Run As Administrator..." to run it... if UAC prompts, please allow it.
  3. Right click, select copy and then paste in your next post.

Step 3.
Run CodeCheck Scan
  1. Please download codecheck from here to your Desktop.
  2. Make sure that codecheck.exe is on the your Desktop before running the application!
  3. Right-click on codecheck.exe and select "Run as administrator..." to run it.
  4. After a very short time a codecheck.txt icon will appear on your Desktop
  5. Double-click on the codecheck.txt icon on your Desktop and copy/paste the contents in your next reply.

Then:
Please tell me is this computer used for business purposes and connected to a business network?
I need to know it - so I can provide the proper instructions.

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of CKFiles.txt log file
  3. Contents of SysInfo scan
  4. Contents of a log created by codecheck.txt
  5. Answer to my question related to type of using of your computer

Thanks,
pgmigg

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Re: All in order?

Unread postby Wooden_Spoon » June 15th, 2018, 6:33 am

Good day Pgmigg,



pgmigg wrote:Please tell me is this computer used for business purposes and connected to a business network?
I need to know it - so I can provide the proper instructions.


No, this computer is for private use only not connected to any business or educational network.


pgmigg wrote:Contents of CKFiles.txt log file

ckfiles.txt


pgmigg wrote:Contents of SysInfo scan

SysInfo.txt

pgmigg wrote:Contents of a log created by codecheck.txt

codecheck.txt



Thank you kindly for your assistance.
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Re: All in order?

Unread postby pgmigg » June 15th, 2018, 10:01 am

Cracked - Illegal Software

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.
The section here explains why we bring this to your attention.

If you wish to receive help from us, you must remove any and all of the following from your computer:
  • Illegal software
  • Cracked software
  • Illegal software key generators

Once the software and/or keygens have been removed, if you still need help, please start a new thread... include a link to your closed topic and include NEW FRST logs :

  • FRST.txt.
  • Addition.txt.
  • Details of the problems you're experiencing.
  • Link to your closed topic.

Wait for a new helper. Do not reply to your topic before a helper has replied.

This topic is now closed.
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