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Windows Update not accessible

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Windows Update not accessible

Unread postby rbd » December 17th, 2017, 10:54 pm

Hello MR forum,

Two days ago I noticed that Windows Update doesn't work on my laptop.
I always check for updates on patch tuesday every month, as I did last month. This month I couldn't. When I go to Windows Update, it doesn't load up (the cursor keeps spinning around). If I go to the Task Manager, it shows WU as an active process, though nothing happens, so after a few minutes like that I shut down the process. Once last night I was able to get to WU from the Control Panel (I can't manage to redo it now), and it was saying something like WU was not available or not loaded and I should restart the system. After a restart, same story.
I don't know what's happened. Not sure if it's a virus (I run Avast boot-time scan and also MBAM scan, but neither found anything), though I noticed some strange websites in the Addition log.
Can you kindly help please. Thanks in advance.
rbd

FRST log:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-12-2017
Ran by Administrator1 (administrator) on TOSHIBA (18-12-2017 02:34:16)
Running from C:\Users\Administrator1\Desktop
Loaded Profiles: Administrator1 (Available Profiles: Administrator1 & Pietro)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/33 ... scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
() C:\Windows\System32\GFNEXSrv.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
() C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TBatmgrTrayicon.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\Teco.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(DTS, Inc.) C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\APO3GUI.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoHook.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeSrvUseMng.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeBtMng.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeSrvProvider.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHSP.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [996192 2013-05-21] (TOSHIBA Corporation)
HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [595840 2012-03-02] ()
HKLM\...\Run: [BatteryManager] => C:\Program Files\TOSHIBA\Power Saver\TBatmgrTrayIcon.exe [293760 2013-08-13] (TOSHIBA Corporation)
HKLM\...\Run: [Teco] => C:\Program Files\TOSHIBA\TECO\Teco.exe [1562032 2012-02-29] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] => C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-12-14] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2012-04-12] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [Toshiba TEMPRO] => C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe [1546720 2011-02-10] (Toshiba Europe GmbH)
HKLM\...\Run: [Toshiba Registration] => C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe [150992 2013-10-11] (Toshiba Europe GmbH)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2778864 2014-08-06] (Synaptics Incorporated)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [253344 2017-11-10] (AVAST Software)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [297784 2017-10-20] (Apple Inc.)
HKLM-x32\...\Run: [DTS Sound] => C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\APO3GUI.exe [1471296 2013-05-31] (DTS, Inc.)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-08-15] (Intel Corporation)
HKLM-x32\...\Run: [ITSecMng] => C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [80840 2011-04-02] (TOSHIBA CORPORATION)
HKLM-x32\...\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [374784 2013-01-16] (Alcor Micro Corp.)
HKLM-x32\...\Run: [ToshibaServiceStation] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1298816 2011-07-12] (TOSHIBA Corporation)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth Manager.lnk [2015-05-04]
ShortcutTarget: Bluetooth Manager.lnk -> C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe (TOSHIBA CORPORATION.)
GroupPolicy: Restriction - Chrome <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{4D779444-73DC-46D2-BB79-D871AC6C29CF}: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{78BDAA79-C3A1-4667-8655-49D6221C5566}: [DhcpNameServer] 192.168.0.1

Internet Explorer:
==================
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://toshiba13.msn.com/?pc=TEJB
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TEJB
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://toshiba.eu/symbaloo_b
SearchScopes: HKU\S-1-5-21-2246960787-3754121387-607372831-1000 -> {012E1000-F331-11DB-8314-0800200C9A66} URL = hxxp://www.google.com/search?q={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2017-11-17] (Microsoft Corporation)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2017-11-10] (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\URLREDIR.DLL [2017-11-07] (Microsoft Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2017-11-10] (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\root\Office16\URLREDIR.DLL [2017-12-01] (Microsoft Corporation)
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: HKLM-x32 {9EF2BA47-C6A7-470D-9DD9-4323B0CB8353} hxxp://192.168.0.220/WebClient.exe
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-01] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-01] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-01] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-01] (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll [2017-07-18] (Skype Technologies)

FireFox:
========
FF ProfilePath: C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default [2017-12-18]
FF Extension: (Avast Online Security) - C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default\Extensions\wrc@avast.com.xpi [2017-10-27]
FF Extension: (NoScript) - C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default\Extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2017-11-23]
FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_28_0_0_126.dll [2017-12-13] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_28_0_0_126.dll [2017-12-13] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.0.72 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2017-10-18] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-11-04] (Adobe Systems Inc.)

Chrome:
=======
CHR Profile: C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default [2017-09-13]
CHR Extension: (Google Slides) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-11-24]
CHR Extension: (Google Docs) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-11-24]
CHR Extension: (Google Drive) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-11-24]
CHR Extension: (YouTube) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-11-24]
CHR Extension: (Google Search) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-24]
CHR Extension: (Google Sheets) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-11-24]
CHR Extension: (Google Docs Offline) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-08-19]
CHR Extension: (IE Tab) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\hehijbfgiekmjfkfjpbkbammjbdenadd [2017-09-13]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-13]
CHR Extension: (Gmail) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-11-24]
CHR Extension: (Chrome Media Router) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-09-13]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-10-11] (Apple Inc.)
R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [7549928 2017-11-10] (AVAST Software)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [281416 2017-11-10] (AVAST Software)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [8063664 2017-11-22] (Microsoft Corporation)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [16720 2013-05-31] ()
R2 GFNEXSrv; C:\Windows\System32\GFNEXSrv.exe [162824 2010-09-10] ()
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel(R) Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-03-12] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-03-12] (Intel Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6058960 2017-08-21] (Malwarebytes)
S3 rpcapd; C:\Program Files (x86)\WinPcap\rpcapd.exe [92792 2007-11-06] (CACE Technologies)
R2 STacSV; C:\Program Files\IDT\WDM\STacSV64.exe [332800 2013-04-25] (IDT, Inc.) [File not signed]
R2 TemproMonitoringService; C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [112080 2011-02-10] (Toshiba Europe GmbH)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 aswArPot; C:\windows\System32\drivers\aswArPot.sys [183584 2017-11-10] (AVAST Software)
R1 aswbidsdriver; C:\windows\System32\drivers\aswbidsdrivera.sys [321032 2017-11-10] (AVAST Software s.r.o.)
R0 aswbidsh; C:\windows\System32\drivers\aswbidsha.sys [198968 2017-11-10] (AVAST Software s.r.o.)
R0 aswblog; C:\windows\System32\drivers\aswbloga.sys [343288 2017-11-10] (AVAST Software s.r.o.)
R0 aswbuniv; C:\windows\System32\drivers\aswbuniva.sys [57728 2017-11-10] (AVAST Software s.r.o.)
S3 aswHwid; C:\windows\System32\drivers\aswHwid.sys [47008 2017-11-10] (AVAST Software)
R2 aswMonFlt; C:\windows\System32\drivers\aswMonFlt.sys [148288 2017-11-10] (AVAST Software)
R1 aswRdr; C:\windows\System32\drivers\aswRdr2.sys [110376 2017-11-10] (AVAST Software)
R0 aswRvrt; C:\windows\System32\drivers\aswRvrt.sys [84416 2017-11-10] (AVAST Software)
R1 aswSnx; C:\windows\System32\drivers\aswSnx.sys [1026232 2017-11-10] (AVAST Software)
R1 aswSP; C:\windows\System32\drivers\aswSP.sys [455376 2017-11-17] (AVAST Software)
R2 aswStm; C:\windows\System32\drivers\aswStm.sys [203976 2017-11-10] (AVAST Software)
R0 aswVmm; C:\windows\System32\drivers\aswVmm.sys [364464 2017-11-10] (AVAST Software)
R0 iaStorF; C:\windows\System32\DRIVERS\iaStorF.sys [28656 2013-03-11] (Intel Corporation)
R3 L1C; C:\windows\System32\DRIVERS\L1C62x64.sys [118504 2012-12-19] (Qualcomm Atheros Co., Ltd.)
R3 MBAMSwissArmy; C:\windows\System32\Drivers\mbamswissarmy.sys [252232 2017-12-17] (Malwarebytes)
S3 NPF; C:\windows\System32\drivers\npf.sys [40464 2007-11-06] (CACE Technologies)
R3 SmbDrvI; C:\windows\System32\DRIVERS\Smb_driver_Intel.sys [33008 2013-05-03] (Synaptics Incorporated)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-12-18 02:34 - 2017-12-18 02:35 - 000019884 _____ C:\Users\Administrator1\Desktop\FRST.txt
2017-12-18 02:33 - 2017-12-18 02:34 - 000000000 ____D C:\FRST
2017-12-18 02:31 - 2017-12-18 02:31 - 002392064 _____ (Farbar) C:\Users\Administrator1\Desktop\FRST64.exe
2017-12-17 20:05 - 2017-12-17 20:05 - 000252232 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamswissarmy.sys
2017-12-17 20:05 - 2017-12-17 20:05 - 000000000 ____D C:\ProgramData\SWCUTemp
2017-12-10 20:05 - 2017-12-10 20:05 - 000000000 ____D C:\Program Files\Common Files\Avast Software
2017-11-18 17:35 - 2017-12-11 18:20 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-12-18 02:25 - 2016-11-16 23:16 - 000000000 ____D C:\Users\Administrator1\AppData\LocalLow\Mozilla
2017-12-18 00:52 - 2015-09-06 14:40 - 000000000 ____D C:\Users\Pietro\Documents\Sport
2017-12-18 00:37 - 2017-04-15 23:50 - 000004172 _____ C:\windows\System32\Tasks\Avast Emergency Update
2017-12-17 21:00 - 2014-05-05 18:12 - 000000000 ____D C:\Users\Pietro\AppData\Roaming\Skype
2017-12-17 20:13 - 2009-07-14 04:45 - 000027568 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2017-12-17 20:13 - 2009-07-14 04:45 - 000027568 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2017-12-17 20:04 - 2009-07-14 05:08 - 000000006 ____H C:\windows\Tasks\SA.DAT
2017-12-17 15:59 - 2016-11-18 20:41 - 000000000 ____D C:\Users\Pietro\AppData\LocalLow\Mozilla
2017-12-17 11:24 - 2015-11-24 14:52 - 000002206 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2017-12-17 11:24 - 2015-11-24 14:52 - 000002194 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2017-12-16 21:43 - 2015-11-26 00:37 - 000040924 __RSH C:\ProgramData\ntuser.pol
2017-12-15 22:34 - 2015-11-16 21:08 - 000000000 ____D C:\Users\Pietro\AppData\Roaming\vlc
2017-12-13 21:48 - 2017-04-19 22:02 - 000803328 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2017-12-13 21:48 - 2017-04-19 22:02 - 000144896 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2017-12-13 21:48 - 2017-04-19 22:02 - 000004324 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater
2017-12-13 21:48 - 2013-10-11 21:58 - 000000000 ____D C:\windows\SysWOW64\Macromed
2017-12-13 21:48 - 2013-10-11 21:58 - 000000000 ____D C:\windows\system32\Macromed
2017-12-11 18:26 - 2009-07-14 05:13 - 000781790 _____ C:\windows\system32\PerfStringBackup.INI
2017-12-11 18:26 - 2009-07-14 03:20 - 000000000 ____D C:\windows\inf
2017-12-11 18:20 - 2017-04-14 19:05 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
2017-12-10 20:05 - 2017-04-15 23:50 - 000000000 ____D C:\windows\System32\Tasks\AVAST Software
2017-12-05 00:41 - 2014-09-03 23:42 - 000000000 ____D C:\Users\Pietro\AppData\Local\CutePDF Writer
2017-12-01 20:36 - 2013-10-11 22:03 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2017-12-01 20:33 - 2013-10-11 22:03 - 000000000 ____D C:\Program Files (x86)\Microsoft Office
2017-11-30 01:23 - 2014-09-06 15:02 - 000000000 ____D C:\ProgramData\TEMP
2017-11-30 01:23 - 2014-09-06 15:02 - 000000000 ____D C:\Program Files (x86)\SpywareBlaster
2017-11-30 00:13 - 2017-04-19 21:43 - 000002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk
2017-11-27 23:58 - 2017-09-05 23:43 - 000000000 ____D C:\Users\Pietro\Desktop\Voli Natale 2017
2017-11-27 17:38 - 2009-07-14 05:09 - 000000000 ____D C:\windows\System32\Tasks\WPD
2017-11-24 20:54 - 2013-12-06 12:52 - 000000000 ____D C:\ProgramData\Skype
2017-11-23 22:58 - 2017-04-14 19:05 - 000001170 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2017-11-23 22:58 - 2017-04-14 19:05 - 000001060 _____ C:\Users\Public\Desktop\Mozilla Firefox.lnk
2017-11-18 12:32 - 2015-11-26 02:02 - 000000000 ____D C:\Users\Pietro\AppData\Local\IE Tab
2017-11-18 12:27 - 2015-11-24 14:51 - 000003330 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2017-11-18 12:27 - 2015-11-24 14:51 - 000003202 _____ C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2017-11-18 12:18 - 2014-05-03 16:03 - 000000000 ____D C:\Users\Pietro\AppData\Roaming\Mozilla

Some files in TEMP:
====================
2017-11-10 19:57 - 2017-11-10 19:57 - 058804680 _____ (Skype Technologies S.A.) C:\Users\Pietro\AppData\Local\Temp\SkypeSetup.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\windows\system32\winlogon.exe => File is digitally signed
C:\windows\system32\wininit.exe => File is digitally signed
C:\windows\SysWOW64\wininit.exe => File is digitally signed
C:\windows\explorer.exe => File is digitally signed
C:\windows\SysWOW64\explorer.exe => File is digitally signed
C:\windows\system32\svchost.exe => File is digitally signed
C:\windows\SysWOW64\svchost.exe => File is digitally signed
C:\windows\system32\services.exe => File is digitally signed
C:\windows\system32\User32.dll => File is digitally signed
C:\windows\SysWOW64\User32.dll => File is digitally signed
C:\windows\system32\userinit.exe => File is digitally signed
C:\windows\SysWOW64\userinit.exe => File is digitally signed
C:\windows\system32\rpcss.dll => File is digitally signed
C:\windows\system32\dnsapi.dll => File is digitally signed
C:\windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-08-19 15:38

==================== End of FRST.txt ============================

Addition log:
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-12-2017
Ran by Administrator1 (18-12-2017 02:35:18)
Running from C:\Users\Administrator1\Desktop
Windows 7 Professional Service Pack 1 (X64) (2014-04-21 18:53:52)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-2246960787-3754121387-607372831-500 - Administrator - Disabled)
Administrator1 (S-1-5-21-2246960787-3754121387-607372831-1000 - Administrator - Enabled) => C:\Users\Administrator1
Guest (S-1-5-21-2246960787-3754121387-607372831-501 - Limited - Disabled)
Pietro (S-1-5-21-2246960787-3754121387-607372831-1001 - Limited - Enabled) => C:\Users\Pietro

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\{F08E6C0F-EF66-4E9B-B220-747F99FE0C15}) (Version: 4.4.1245.72462 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 4.4.1245.72462 - Alcor Micro Corp.)
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
Atheros Bluetooth Filter Driver Package (HKLM\...\{65486209-5C54-439C-8383-8AC9BBE25932}) (Version: 2.0.0.9 - Qualcomm Atheros)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.8.2318 - AVAST Software)
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v9.10.13(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
ControlCenter (HKLM-x32\...\{E5EDA1E6-5FDD-4B29-8399-6022B81C3A7C}) (Version: - )
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version: 3.0 - Acro Software Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DTS Sound (HKLM-x32\...\{791692AD-63B2-4A87-A097-4E8DD3CE4BC9}) (Version: 1.00.0079 - DTS, Inc.)
Filzip 3.06 (HKLM-x32\...\Filzip 3.0.6.93_is1) (Version: 3.0.6 - Philipp Engel)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
H264 Video Codec (HKLM-x32\...\H264) (Version: - T,DP5)
IDT Audio Driver (HKLM\...\{11424B27-C16B-4505-9667-82A10AD1B1DC}) (Version: 6.10.6472.0 - IDT)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3293 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.4.1001 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.1.28 - Intel Corporation)
iTunes (HKLM\...\{22CF21C4-4E46-458B-B363-E4890B53A650}) (Version: 12.7.1.14 - Apple Inc.)
Malwarebytes version 3.2.2.2018 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2018 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.8625.2139 - Microsoft Corporation)
Microsoft Office 365 - it-it (HKLM\...\O365HomePremRetail - it-it) (Version: 16.0.8625.2139 - Microsoft Corporation)
Microsoft Office Proofing Tools 2013 - English (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Proofing Tools 2013 - Italiano (HKLM-x32\...\{90150000-001F-0410-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 57.0 - Mozilla)
NVMS-1000 (HKLM-x32\...\{706F1178-8CDB-45E5-B05F-D1950D9D17DF}) (Version: 2.0.0.2 - )
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2139 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0410-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Qualcomm Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.13 - Qualcomm Atheros Communications Inc.)
Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.104 - Skype Technologies S.A.)
SpywareBlaster 5.5 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.04.01 - Toshiba Client Solutions Co., Ltd.)
TOSHIBA Battery Manager (HKLM\...\{D7C7641F-0C96-4635-BFE1-29EBB3B05CC8}) (Version: 9.0.0.64 - Toshiba Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.12 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{F5AFF327-9B52-4E96-B5A0-BD2488A8EEC9}) (Version: 1.3.23.64 - TOSHIBA Corporation)
TOSHIBA Flash Cards (HKLM\...\{F5D089A2-3E02-4471-AA04-3C7B87A60BD4}) (Version: 9.0.01.6402 - Toshiba Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{2FD5D2C5-A7A1-4065-89BA-90542BF7CCD3}) (Version: 2.00.0029 - TOSHIBA)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.14 - TOSHIBA Corporation)
TOSHIBA Manuals (HKLM-x32\...\{90FF4432-21B7-4AF6-BA6E-FB8C1FED9173}) (Version: 10.14 - TOSHIBA)
TOSHIBA PC Diagnostic Tool (HKLM-x32\...\{F0794FA5-1809-4FC3-AA4E-48061281B5A2}) (Version: 9.0.0.6402 - Toshiba Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.17.64 - TOSHIBA Corporation)
TOSHIBA Power Saver (HKLM\...\{4573FA6D-5FC1-4CA0-8D90-BAF9325B28ED}) (Version: 9.0.0.6404 - Toshiba Corporation)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.7.52020010 - TOSHIBA CORPORATION)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.15.0 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{119826A8-4EF6-4BE5-A88B-D2D81FA7CEE2}) (Version: 2.00.0011 - TOSHIBA)
TOSHIBA System Driver (HKLM\...\{46754F5B-B496-4BCA-87E5-84ACF27FCE0F}) (Version: 9.0.1.6401 - Toshiba Corporation)
TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH)
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 3.5.3 - Tweaking.com)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WebClient (HKLM-x32\...\WebClient) (Version: - )
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinPcap 4.0.2 (HKLM-x32\...\WinPcapInst) (Version: 4.0.0.1040 - CACE Technologies)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-2246960787-3754121387-607372831-1000_Classes\CLSID\{45C6AFA5-2C13-402f-BC5D-45CC8172EF6B}\InprocServer32 -> C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtExt.dll (TOSHIBA)
ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers1: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers1-x32: [Filzip] -> {B28C18DB-6816-4F31-9630-397683E3C2C3} => C:\Program Files (x86)\Filzip\fzshext.dll [2004-09-08] ()
ContextMenuHandlers1-x32: [tosBtShllExt] -> {6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1} => C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtShell.dll [2010-07-30] (TOSHIBA)
ContextMenuHandlers3: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-21] (Malwarebytes)
ContextMenuHandlers4: [tosBtShllExt] -> {6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1} => C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtShell.dll [2010-07-30] (TOSHIBA)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\windows\system32\igfxpph.dll [2013-09-03] (Intel Corporation)
ContextMenuHandlers6: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers6-x32: [Filzip] -> {B28C18DB-6816-4F31-9630-397683E3C2C3} => C:\Program Files (x86)\Filzip\fzshext.dll [2004-09-08] ()
ContextMenuHandlers6-x32: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-21] (Malwarebytes)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {090B8C91-D5C6-48DE-A9EC-F6A1D3B8955C} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\Avast Software\Overseer\overseer.exe [2017-12-10] (AVAST Software)
Task: {0C2D3412-33EE-4516-82B9-13B839068C6C} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2017-09-27] (Adobe Systems Incorporated)
Task: {146333AA-166F-4CBE-956A-BDF9B888674D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-24] (Google Inc.)
Task: {2FE6EA4F-8EF6-4454-AD92-F7121A71B652} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-24] (Google Inc.)
Task: {35E3D579-134C-4DFA-B607-24BDFC530C5E} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-11-22] (Microsoft Corporation)
Task: {5753A6DD-FB89-4D0A-BB10-E9664F38BC84} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-11-22] (Microsoft Corporation)
Task: {A2136B53-4922-464B-8841-BCF9E8475611} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-12-13] (Adobe Systems Incorporated)
Task: {AA9AF0C5-821D-417F-A693-30FEF92DCC97} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-09-28] ()
Task: {B6A1C5CB-B095-48A6-B1F5-2D4FDD7059EF} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe
Task: {B803BBE7-A8C6-4DA1-9470-38B30AF4FEDE} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2017-07-24] (Apple Inc.)
Task: {DAF3BEC3-CE07-4D64-B523-9AE23E836476} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-09-28] ()
Task: {F97E777A-BDF8-4DDB-94B6-84D4FC8C9211} - System32\Tasks\Avast Emergency Update => C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe [2017-11-10] (AVAST Software)
Task: {FE84F6F6-623E-43EA-B9D3-07B038231CBD} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2017-12-01] (Microsoft Corporation)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============

2013-12-06 12:28 - 2010-09-10 16:26 - 000162824 _____ () C:\Windows\System32\GFNEXSrv.exe
2014-08-28 21:47 - 2013-10-23 13:24 - 000087600 _____ () C:\windows\System32\cpwmon64.dll
2017-10-18 23:51 - 2017-10-18 23:51 - 001356088 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2016-10-05 18:17 - 2016-10-05 18:17 - 000092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2013-05-31 23:56 - 2013-05-31 23:56 - 000016720 _____ () C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
2017-04-17 22:08 - 2017-10-11 20:28 - 002289096 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000067408 _____ () C:\Program Files\AVAST Software\Avast\x64\module_lifetime.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000169832 _____ () c:\Program Files\AVAST Software\Avast\x64\vaarclient.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000859216 _____ () C:\Program Files\AVAST Software\Avast\x64\ffl2.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000292408 _____ () c:\Program Files\AVAST Software\Avast\x64\StreamBack.dll
2011-08-22 22:19 - 2011-08-22 22:19 - 011204992 _____ () C:\Program Files\TOSHIBA\FlashCards\BlackPng.dll
2012-03-02 23:08 - 2012-03-02 23:08 - 000595840 _____ () C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
2010-12-15 23:19 - 2010-12-15 23:19 - 000124320 _____ () C:\Program Files\TOSHIBA\TECO\MUIHelp.dll
2012-04-12 01:05 - 2012-04-12 01:05 - 000079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
2017-10-20 15:22 - 2017-10-20 15:22 - 001356088 _____ () C:\Program Files\iTunes\libxml2.dll
2017-10-20 15:22 - 2017-10-20 15:22 - 000092472 _____ () C:\Program Files\iTunes\zlib1.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000059040 _____ () C:\Program Files\AVAST Software\Avast\module_lifetime.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000167096 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000237808 _____ () C:\Program Files\AVAST Software\Avast\event_routing_rpc.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000244584 _____ () C:\Program Files\AVAST Software\Avast\tasks_core.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000151104 _____ () C:\Program Files\AVAST Software\Avast\network_notifications.dll
2017-12-17 15:21 - 2017-12-17 15:21 - 005766800 _____ () C:\Program Files\AVAST Software\Avast\defs\17121700\algo.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000710056 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll
2017-07-09 00:37 - 2017-07-09 00:38 - 067109376 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
2012-05-07 19:55 - 2012-05-07 19:55 - 000178104 _____ () C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosGatt.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [252]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1001movie.com -> 1001movie.com

There are 6091 more sites.


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 02:34 - 2017-04-12 23:33 - 000000035 _____ C:\windows\system32\Drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Control Panel\Desktop\\Wallpaper ->
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [{4296F291-213E-44FC-B291-445309D770B1}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{ED0E5E14-C822-4331-B83C-081848F6852C}] => (Allow) C:\program files (x86)\toshiba\bluetooth toshiba stack\tosbtpcs.exe
FirewallRules: [{0DCF30F8-9976-4A13-A374-9F14D32AC006}] => (Allow) C:\program files (x86)\toshiba\bluetooth toshiba stack\tosbtpcs.exe
FirewallRules: [{D654BC83-80E5-41CD-B365-6BAED47921CD}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{77A4AEF1-83CE-43FD-B9AE-6DA6288B2E18}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{1F631B2B-5D98-401B-976B-85A785D1C9A5}] => (Allow) C:\Users\Administrator1\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{E776AB36-B620-4A00-8133-20441BBA7901}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{1CDA2465-3886-4465-B515-6F0D6CEE8C3D}] => (Allow) LPort=2869
FirewallRules: [{A0BDDE8A-B7FE-4778-AFA6-EAE70D2C5B58}] => (Allow) LPort=1900
FirewallRules: [TCP Query User{CE306CA1-5DC0-4815-8C6F-45808F475E70}C:\program files (x86)\controlcenter\controlcenter.exe] => (Allow) C:\program files (x86)\controlcenter\controlcenter.exe
FirewallRules: [UDP Query User{19313C13-F158-455E-901A-FB144D55676F}C:\program files (x86)\controlcenter\controlcenter.exe] => (Allow) C:\program files (x86)\controlcenter\controlcenter.exe
FirewallRules: [TCP Query User{18B3C83B-AE60-4FBD-9F43-9B4D13A1AB72}C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe] => (Allow) C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe
FirewallRules: [UDP Query User{02A0693B-0043-41A4-99DB-429F45DD13A7}C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe] => (Allow) C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe
FirewallRules: [{D560366C-E366-4326-8512-F1FF7B390939}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{37ED6C6D-9F64-4C18-9211-F0F6FA5C2B90}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{A8AABE8D-A824-4343-A84B-F3BB9DACECE6}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{EE8AD0C8-466D-41DD-BB34-D9FAB89EE781}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{8F97AF21-8E48-4091-8D27-42DDFC527491}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{86553C5D-ED3C-4553-8EA3-64A52FC83504}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{23FCAC75-F778-4F6F-9F6A-718BBBC386F8}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [{1CE34C88-749D-44D1-8A7C-2BED946F6709}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{7B1512C1-2181-4481-94D6-FA2958424536}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

12-10-2017 20:20:02 Windows Update
12-10-2017 21:08:35 Windows Update
20-10-2017 00:04:53 Windows Update
10-11-2017 00:27:08 Windows Update
17-11-2017 22:43:14 Windows Update

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (12/18/2017 02:34:24 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: wucltux.dll, version: 7.6.7601.23806, time stamp: 0x591331fd
Exception code: 0xc0000005
Fault offset: 0x0000000000079818
Faulting process id: 0x1ae4
Faulting application start time: 0x01d377a7c6491fc6
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\windows\system32\wucltux.dll
Report Id: f58f6af6-e39b-11e7-ac7e-0c54a5430668

Error: (12/18/2017 02:27:39 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program Explorer.EXE version 6.1.7601.23537 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 888

Start Time: 01d377a75e9a6216

Termination Time: 0

Application Path: C:\windows\Explorer.EXE

Report Id:

Error: (12/18/2017 12:49:29 AM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {6E6FD562-0D6B-44DA-9986-11FBA02759A9}

Error: (12/18/2017 12:49:29 AM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {6E6FD562-0D6B-44DA-9986-11FBA02759A9}

Error: (12/18/2017 12:40:49 AM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {3122FD96-62B7-4BDC-9ABA-229FB1943AEA}

Error: (12/18/2017 12:40:49 AM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {3122FD96-62B7-4BDC-9ABA-229FB1943AEA}

Error: (12/17/2017 08:49:50 PM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {852F5EBA-B122-4070-BB88-8DDBC4AD29F9}

Error: (12/17/2017 08:49:50 PM) (Source: Microsoft Office 16) (EventID: 2011) (User: )
Description: Office Subscription licensing exception: Error Code: 0x803D0010; CorrelationId: {852F5EBA-B122-4070-BB88-8DDBC4AD29F9}

Error: (12/17/2017 08:04:47 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/17/2017 11:10:32 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.


System errors:
=============
Error: (12/18/2017 02:30:21 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/18/2017 02:28:21 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/17/2017 03:54:21 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (12/16/2017 07:43:19 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/16/2017 07:37:43 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.

Error: (12/15/2017 10:40:38 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/07/2017 11:17:18 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.

Error: (12/04/2017 05:56:00 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The aswbIDSAgent service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error: (12/04/2017 05:56:00 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the aswbIDSAgent service to connect.

Error: (12/01/2017 10:32:26 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.


CodeIntegrity:
===================================
Date: 2016-08-13 17:06:13.988
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-08-13 17:06:13.894
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-23 00:59:45.944
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-23 00:59:45.648
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-21 23:27:26.038
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-21 23:27:25.788
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-20 22:09:58.100
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-20 22:09:57.804
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-19 21:57:51.897
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-19 21:57:51.804
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Processor: Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz
Percentage of memory in use: 56%
Total physical RAM: 4008.05 MB
Available physical RAM: 1762.17 MB
Total Virtual: 8014.29 MB
Available Virtual: 5591.56 MB

==================== Drives ================================

Drive c: (TI31224900A) (Fixed) (Total:453.87 GB) (Free:385.09 GB) NTFS ==>[system with boot components (obtained from drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 465.8 GB) (Disk ID: 628BBA91)
Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Not Active) - (Size=453.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=10.4 GB) - (Type=17)

==================== End of Addition.txt ============================
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Re: Windows Update not accessible

Unread postby pgmigg » December 18th, 2017, 1:53 am

Hello rbd,

Welcome back to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start


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Re: Windows Update not accessible

Unread postby pgmigg » December 18th, 2017, 12:58 pm

Hello rbd,

It seems to me that your Windows Update problem is not related to any kind of malware. Later I will check your computer for it separately, but now lets fix the major issue.

Step 1.
Create a Backup With Tweaking.com Registry Backup (TCRB)
There is also a tutorial with pictures available HERE.
  1. I saw TCRB in the list of installed programs - if it is not so, please download TCRB from HERE and save it to your Desktop, then double-click on tweaking.com_registry_backup_setup.exe and follow the prompts to install TCRB.
  2. Launch TCRB.
  3. Click the Backup Registry tab and make sure all the boxes are checked.
  4. Click on Backup Now.
  5. Once the backup is finished you can now exit the program.
< STOP > Do not proceed any further if you were not able to create a registry backup. Post back with what happened so we can determine why it was unsuccessful.

Step 2.
FRST Fix
  1. Close all your programs.
  2. You should still have FRST64.exe on your Desktop. If not please download it HERE and save it on your Desktop.
  3. Click Start and type notepad.exe in the search programs and files box and click Enter - a blank Notepad page should open.
    • Copy and Paste the following script into Notepad, but do not include the words Code: Select all.
    • (Click the Select all button next to Code: to select the entire script).
    Code: Select all
    CreateRestorePoint:
    
    EmptyTemp:
    
  4. Save it next to FRST64.exe as fixlist.txt.
    Important! fixlist.txt must be saved in the same directory as FRST64.exe to work.
  5. Right click on FRST64.exe and select Run as administrator.
  6. Press the Fix button one time only and wait.
  7. When FRST finishes you will be prompted to reboot your computer. Click OK.
  8. Your computer should now restart. On reboot navigate to your Desktop where you should find Fixlog.txt. Copy and paste the contents in your reply.

Step 3.
  1. Stopping services pertaining to Windows Update
    1. Click Start -> All Programs -> Accessories, then right-click on Command Prompt, and select Run as Administrator.
    2. If you receive a notification from User Account Control please simply click on Continue.
    3. At the Command Prompt, type the following commands one by one and then press ENTER after each command.
      • net stop wuauserv
      • net stop bits
      • net stop cryptsvc
    4. Please do not close the Command Prompt window.
  2. Renaming folders pertaining to Windows Update
    1. At the Command Prompt, type the following commands, and then press Enter after each command:
    2. ren %systemroot%\System32\Catroot2 Catroot2.old
    3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
    4. Please do not close the Command Prompt window.
  3. Registering DLL’s pertaining to Windows Update
    1. Click Start and type notepad.exe in the search programs and files box and click Enter - a blank Notepad page should open.
      • Copy and Paste the following script into Notepad, but do not include the words Code: Select all.
      • (Click the Select all button next to Code: to select the entire script).
      Code: Select all
      regsvr32 c:\windows\system32\vbscript.dll /s
      regsvr32 c:\windows\system32\mshtml.dll /s
      regsvr32 c:\windows\system32\msjava.dll /s
      regsvr32 c:\windows\system32\jscript.dll /s
      regsvr32 c:\windows\system32\msxml.dll /s
      regsvr32 c:\windows\system32\actxprxy.dll /s
      regsvr32 c:\windows\system32\shdocvw.dll /s
      regsvr32 c:\windows\system32\wucltux.dll /s
      regsvr32 wuapi.dll /s
      regsvr32 wuaueng1.dll /s
      regsvr32 wuaueng.dll /s
      regsvr32 wucltui.dll /s
      regsvr32 wups2.dll /s
      regsvr32 wups.dll /s
      regsvr32 wuweb.dll /s
      regsvr32 Softpub.dll /s
      regsvr32 Mssip32.dll /s
      regsvr32 Initpki.dll /s
      regsvr32 softpub.dll /s
      regsvr32 wintrust.dll /s
      regsvr32 initpki.dll /s
      regsvr32 dssenh.dll /s
      regsvr32 rsaenh.dll /s
      regsvr32 gpkcsp.dll /s
      regsvr32 sccbase.dll /s
      regsvr32 slbcsp.dll /s
      regsvr32 cryptdlg.dll /s
      regsvr32 Urlmon.dll /s
      regsvr32 Shdocvw.dll /s
      regsvr32 Msjava.dll /s
      regsvr32 Actxprxy.dll /s
      regsvr32 Oleaut32.dll /s
      regsvr32 Mshtml.dll /s
      regsvr32 msxml.dll /s
      regsvr32 msxml2.dll /s
      regsvr32 msxml3.dll /s
      regsvr32 Browseui.dll /s
      regsvr32 shell32.dll /s
      regsvr32 jscript.dll /s
      regsvr32 atl.dll /s
      
    2. Save it on the Desktop as fixlist.bat and run by double-click on saved file icon.
    3. Please do not close the Command Prompt window.
  4. Restart The Windows Updates Services
    1. Click Start -> All Programs -> Accessories, then right-click on Command Prompt, and select Run as Administrator.
    2. If you receive a notification from User Account Control please simply click on Continue.
    3. At the Command Prompt, type the following commands one by one and then press ENTER after each command.
      • net start wuauserv
      • net start bits
      • net start cryptsvc
      • exit
    4. Now please check for updates using Windows Update to see if the issue has been resolved

Please report back and let me know if these steps helped with your issue or if you require further assistance.

Thank you,
pgmigg
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Re: Windows Update not accessible

Unread postby rbd » December 19th, 2017, 3:04 am

Hi pgmigg,

I followed your steps.
I created a backup of the registry.

Steps 2 was ok. Log from fixlog pasted below.

=======
Fix result of Farbar Recovery Scan Tool (x64) Version: 17-12-2017
Ran by Administrator1 (19-12-2017 06:27:40) Run:1
Running from C:\Users\Administrator1\Desktop
Loaded Profiles: Administrator1 (Available Profiles: Administrator1 & Pietro)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:

EmptyTemp:

*****************

Restore point was successfully created.

=========== EmptyTemp: ==========

BITS transfer queue => 8388608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 2322036 B
Java, Flash, Steam htmlcache => 291 B
Windows/system/drivers => 14000095 B
Edge => 0 B
Chrome => 5128194 B
Firefox => 17323419 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 0 B
Administrator1 => 44982421 B
Pietro => 210619644 B

RecycleBin => 0 B
EmptyTemp: => 288.7 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 06:29:49 ====

Steps 3A and 3B were also ok, and I had a CMD window left open at the end as per your instructions.
Step 3C was ok.

Step 3D asked me to open a new CMD session from the Start menu (the one from 3A was still open).
Here I had a little issue: when I right-clicked on Command Prompt, nothing happened. If I tried to re-open the Start menu and click on All Programs the system didn't allow me. It's still like this, so I can't select anything from Start Menu. So I used the CMD window still open from step 3A.

After the first instruction (net start wuauserv) the message appears saying the requested service has already started, then tells me to type NET HELPMSG 2182 for more help.
After the second instruction, the Background Intelligent Transfer Service was restarted.
After the third instruction, the message said that the requested service has already been started (as above).

While I am typing this, the Start menu has unblocked and the UAC window has appeard related to the CMD I tried to open as per our step 3D.
It seems the system is slower to load. Maybe after reboot it will go back to normal.


I checked for WIndows Updates. I was able to get to it, it had a red cross, but this time it allowed me to click on Check for Updates without warning message.
While searching for updates, it shows below that it never checked for updates and updates were never installed.

I'm submitting this post just in case the system freezes and I lose all what I have written. I'll let you know about the outcome of WU as soon as the process is finished.

Thanks
rbd
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Re: Windows Update not accessible

Unread postby rbd » December 19th, 2017, 3:35 am

Hi pgmigg,

WU did find updates, from this month.
I don't have time to install them now as I'm going to work. I also think I shouldn't, until you're done with your checks, right?

I wonder what happened with WU. Never had such thing and I didn't install anything this month.
However I still have occasionally the issue of the Behaviour Shield in Avast getting disabled at startup (this is the same issue as when I came on MR Forum last time, it still happen occasionally).

Please let me know what else to do.

Thanks,
rbd
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Re: Windows Update not accessible

Unread postby pgmigg » December 19th, 2017, 3:10 pm

Hello rbd,

rbd wrote:I checked for WIndows Updates. I was able to get to it, it had a red cross, but this time it allowed me to click on Check for Updates without warning message.
While searching for updates, it shows below that it never checked for updates and updates were never installed.
it is an indication of good results. Actually, the system keeps track of all the installed updates and when we stopped the services and renamed the directories related to the updates, the system seems to have forgotten everything - but it is OK! :D
rbd wrote:WU did find updates, from this month.
It means that system was spent some huge amount of time to check ALL updates which were installed or not from time of system installation.
rbd wrote:I don't have time to install them now as I'm going to work. I also think I shouldn't, until you're done with your checks, right?
No, you need to give the system time and permission to install all possible updates firstly and then we will check your system.
rbd wrote:Please let me know what else to do.
Now I am waiting a note from you with indication that all required Windows updates were installed successfully and Windows Updates are up to date.

Then I will prepare a new set instructions for your computer.

Thank you,
pgmigg
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Re: Windows Update not accessible

Unread postby rbd » December 19th, 2017, 6:36 pm

Hi pgmigg,

I have installed all updates, important and optional. Only one optional one didn't get installed, but I don't think it's a big deal. It's an old one, from 5-Jan-2017: Intel Corporation Graphic Adapter WDDM 1.1, 1.2, 1.3. I think it was already rejected when it first became available.

I checked for more updates, but there are no more available.

I'm ready for your next instructions.

Thanks,
rbd
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Re: Windows Update not accessible

Unread postby pgmigg » December 19th, 2017, 6:42 pm

Hello rbd,

rbd wrote:I checked for more updates, but there are no more available.
Very well! I guess we are finished with this issue. :D
Let's continue...

Fresh FRST64 Scan
You should still have FRST64.exe on your Desktop.
  1. Please close all open programs and windows.
  2. Right-click FRST64.exe and select "Run as administrator..." to run it.
  3. When the tool opens click Yes to the disclaimer if it is occurred.
  4. Please be sure that Addition.txt check box under Optional Scan section is checked.
  5. Press Scan button. When finished two logs FRST.txt. and Addition.txtwill be created.
  6. Please post the content of both logs in your next reply.

Please post each log separately to prevent it being cut off by the forum post size limiter.
Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of the FRST.txt and Addition.txt log files after fresh FRST scan

Thanks,
pgmigg

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Re: Windows Update not accessible

Unread postby rbd » December 20th, 2017, 12:00 am

Hi pgmigg,

I ran the scan. Logs pasted below.

FRST log:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-12-2017
Ran by Administrator1 (administrator) on TOSHIBA (20-12-2017 03:53:08)
Running from C:\Users\Administrator1\Desktop
Loaded Profiles: Administrator1 (Available Profiles: Administrator1 & Pietro)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/33 ... scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
() C:\Windows\System32\GFNEXSrv.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(AVAST Software) C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
() C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TBatmgrTrayicon.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\Teco.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Toshiba Europe GmbH) C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
(DTS, Inc.) C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\APO3GUI.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoHook.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeSrvUseMng.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeBtMng.exe
(TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosLeSrvProvider.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
(TOSHIBA CORPORATION.) C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHSP.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [996192 2013-05-21] (TOSHIBA Corporation)
HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [595840 2012-03-02] ()
HKLM\...\Run: [BatteryManager] => C:\Program Files\TOSHIBA\Power Saver\TBatmgrTrayIcon.exe [293760 2013-08-13] (TOSHIBA Corporation)
HKLM\...\Run: [Teco] => C:\Program Files\TOSHIBA\TECO\Teco.exe [1562032 2012-02-29] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] => C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-12-14] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2012-04-12] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [Toshiba TEMPRO] => C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe [1546720 2011-02-10] (Toshiba Europe GmbH)
HKLM\...\Run: [Toshiba Registration] => C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe [150992 2013-10-11] (Toshiba Europe GmbH)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2778864 2014-08-06] (Synaptics Incorporated)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [253344 2017-11-10] (AVAST Software)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [297784 2017-10-20] (Apple Inc.)
HKLM-x32\...\Run: [DTS Sound] => C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\APO3GUI.exe [1471296 2013-05-31] (DTS, Inc.)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-08-15] (Intel Corporation)
HKLM-x32\...\Run: [ITSecMng] => C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [80840 2011-04-02] (TOSHIBA CORPORATION)
HKLM-x32\...\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [374784 2013-01-16] (Alcor Micro Corp.)
HKLM-x32\...\Run: [ToshibaServiceStation] => C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1298816 2011-07-12] (TOSHIBA Corporation)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth Manager.lnk [2015-05-04]
ShortcutTarget: Bluetooth Manager.lnk -> C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe (TOSHIBA CORPORATION.)
GroupPolicy: Restriction - Chrome <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{4D779444-73DC-46D2-BB79-D871AC6C29CF}: [DhcpNameServer] 192.168.0.1

Internet Explorer:
==================
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://toshiba13.msn.com/?pc=TEJB
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TEJB
HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://toshiba.eu/symbaloo_b
SearchScopes: HKU\S-1-5-21-2246960787-3754121387-607372831-1000 -> {012E1000-F331-11DB-8314-0800200C9A66} URL = hxxp://www.google.com/search?q={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2017-12-19] (Microsoft Corporation)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2017-11-10] (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\URLREDIR.DLL [2017-12-19] (Microsoft Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2017-11-10] (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2012-07-17] (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\root\Office16\URLREDIR.DLL [2017-12-19] (Microsoft Corporation)
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: HKLM-x32 {9EF2BA47-C6A7-470D-9DD9-4323B0CB8353} hxxp://192.168.0.220/WebClient.exe
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-19] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-19] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-19] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2017-12-19] (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll [2017-07-18] (Skype Technologies)

FireFox:
========
FF ProfilePath: C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default [2017-12-20]
FF Extension: (Avast Online Security) - C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default\Extensions\wrc@avast.com.xpi [2017-10-27]
FF Extension: (NoScript) - C:\Users\Administrator1\AppData\Roaming\Mozilla\Firefox\Profiles\afvj626a.default\Extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2017-12-19]
FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_28_0_0_126.dll [2017-12-13] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_28_0_0_126.dll [2017-12-13] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=3.0.72 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-03-12] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50907.0\npctrl.dll [2017-05-03] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2017-12-19] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-11-04] (Adobe Systems Inc.)

Chrome:
=======
CHR Profile: C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default [2017-12-19]
CHR Extension: (Google Slides) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-11-24]
CHR Extension: (Google Docs) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-11-24]
CHR Extension: (Google Drive) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-11-24]
CHR Extension: (YouTube) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-11-24]
CHR Extension: (Google Search) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-24]
CHR Extension: (Google Sheets) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-11-24]
CHR Extension: (Google Docs Offline) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-08-19]
CHR Extension: (IE Tab) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\hehijbfgiekmjfkfjpbkbammjbdenadd [2017-09-13]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-09-13]
CHR Extension: (Gmail) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-11-24]
CHR Extension: (Chrome Media Router) - C:\Users\Administrator1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-09-13]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-10-11] (Apple Inc.)
R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [7549928 2017-11-10] (AVAST Software)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [281416 2017-11-10] (AVAST Software)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [7760552 2017-12-07] (Microsoft Corporation)
R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [16720 2013-05-31] ()
R2 GFNEXSrv; C:\Windows\System32\GFNEXSrv.exe [162824 2010-09-10] ()
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [731648 2013-02-13] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [820184 2013-02-13] (Intel(R) Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-03-12] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-03-12] (Intel Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6058960 2017-08-21] (Malwarebytes)
S3 rpcapd; C:\Program Files (x86)\WinPcap\rpcapd.exe [92792 2007-11-06] (CACE Technologies)
R2 STacSV; C:\Program Files\IDT\WDM\STacSV64.exe [332800 2013-04-25] (IDT, Inc.) [File not signed]
R2 TemproMonitoringService; C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [112080 2011-02-10] (Toshiba Europe GmbH)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 aswArPot; C:\windows\System32\drivers\aswArPot.sys [183584 2017-11-10] (AVAST Software)
R1 aswbidsdriver; C:\windows\System32\drivers\aswbidsdrivera.sys [321032 2017-11-10] (AVAST Software s.r.o.)
R0 aswbidsh; C:\windows\System32\drivers\aswbidsha.sys [198968 2017-11-10] (AVAST Software s.r.o.)
R0 aswblog; C:\windows\System32\drivers\aswbloga.sys [343288 2017-11-10] (AVAST Software s.r.o.)
R0 aswbuniv; C:\windows\System32\drivers\aswbuniva.sys [57728 2017-11-10] (AVAST Software s.r.o.)
S3 aswHwid; C:\windows\System32\drivers\aswHwid.sys [47008 2017-11-10] (AVAST Software)
R2 aswMonFlt; C:\windows\System32\drivers\aswMonFlt.sys [148288 2017-11-10] (AVAST Software)
R1 aswRdr; C:\windows\System32\drivers\aswRdr2.sys [110376 2017-11-10] (AVAST Software)
R0 aswRvrt; C:\windows\System32\drivers\aswRvrt.sys [84416 2017-11-10] (AVAST Software)
R1 aswSnx; C:\windows\System32\drivers\aswSnx.sys [1026232 2017-11-10] (AVAST Software)
R1 aswSP; C:\windows\System32\drivers\aswSP.sys [455376 2017-11-17] (AVAST Software)
R2 aswStm; C:\windows\System32\drivers\aswStm.sys [203976 2017-11-10] (AVAST Software)
R0 aswVmm; C:\windows\System32\drivers\aswVmm.sys [364464 2017-11-10] (AVAST Software)
R0 iaStorF; C:\windows\System32\DRIVERS\iaStorF.sys [28656 2013-03-11] (Intel Corporation)
R3 L1C; C:\windows\System32\DRIVERS\L1C62x64.sys [118504 2012-12-19] (Qualcomm Atheros Co., Ltd.)
R3 MBAMSwissArmy; C:\windows\System32\Drivers\mbamswissarmy.sys [252232 2017-12-19] (Malwarebytes)
S3 NPF; C:\windows\System32\drivers\npf.sys [40464 2007-11-06] (CACE Technologies)
R3 SmbDrvI; C:\windows\System32\DRIVERS\Smb_driver_Intel.sys [33008 2013-05-03] (Synaptics Incorporated)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-12-20 03:53 - 2017-12-20 03:53 - 000019441 _____ C:\Users\Administrator1\Desktop\FRST.txt
2017-12-19 22:18 - 2017-12-19 22:18 - 000000000 ____D C:\ProgramData\SWCUTemp
2017-12-19 22:13 - 2017-03-07 14:05 - 000243200 _____ (Microsoft Corporation) C:\windows\system32\rdpudd.dll
2017-12-19 22:13 - 2016-03-23 22:40 - 003181568 _____ (Microsoft Corporation) C:\windows\system32\rdpcorets.dll
2017-12-19 22:13 - 2016-03-23 22:40 - 000016384 _____ (Microsoft Corporation) C:\windows\system32\RdpGroupPolicyExtension.dll
2017-12-19 21:34 - 2012-08-23 14:10 - 000019456 _____ (Microsoft Corporation) C:\windows\system32\Drivers\rdpvideominiport.sys
2017-12-19 21:34 - 2012-08-23 11:12 - 000192000 _____ (Microsoft Corporation) C:\windows\SysWOW64\rdpendp_winip.dll
2017-12-19 21:34 - 2012-08-23 10:51 - 000228864 _____ (Microsoft Corporation) C:\windows\system32\rdpendp_winip.dll
2017-12-19 21:05 - 2017-11-17 04:23 - 003222528 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2017-12-19 21:05 - 2017-11-15 01:27 - 000395968 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2017-12-19 21:05 - 2017-11-15 00:36 - 000347336 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2017-12-19 21:05 - 2017-11-14 03:57 - 025731072 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2017-12-19 21:05 - 2017-11-14 03:43 - 002724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2017-12-19 21:05 - 2017-11-14 03:43 - 000004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2017-12-19 21:05 - 2017-11-14 03:32 - 002903552 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2017-12-19 21:05 - 2017-11-14 03:31 - 000066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2017-12-19 21:05 - 2017-11-14 03:31 - 000048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2017-12-19 21:05 - 2017-11-14 03:30 - 000577024 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2017-12-19 21:05 - 2017-11-14 03:30 - 000417792 _____ (Microsoft Corporation) C:\windows\system32\html.iec
2017-12-19 21:05 - 2017-11-14 03:30 - 000088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2017-12-19 21:05 - 2017-11-14 03:25 - 005925888 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2017-12-19 21:05 - 2017-11-14 03:24 - 000054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2017-12-19 21:05 - 2017-11-14 03:24 - 000034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2017-12-19 21:05 - 2017-11-14 03:21 - 000615936 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2017-12-19 21:05 - 2017-11-14 03:20 - 000817152 _____ (Microsoft Corporation) C:\windows\system32\jscript.dll
2017-12-19 21:05 - 2017-11-14 03:20 - 000814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2017-12-19 21:05 - 2017-11-14 03:20 - 000144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2017-12-19 21:05 - 2017-11-14 03:20 - 000116224 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2017-12-19 21:05 - 2017-11-14 03:15 - 000968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2017-12-19 21:05 - 2017-11-14 03:12 - 000489984 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2017-12-19 21:05 - 2017-11-14 03:06 - 000087552 _____ (Microsoft Corporation) C:\windows\system32\tdc.ocx
2017-12-19 21:05 - 2017-11-14 03:06 - 000077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2017-12-19 21:05 - 2017-11-14 03:05 - 000107520 _____ (Microsoft Corporation) C:\windows\system32\inseng.dll
2017-12-19 21:05 - 2017-11-14 03:03 - 000199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2017-12-19 21:05 - 2017-11-14 03:02 - 000092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2017-12-19 21:05 - 2017-11-14 03:00 - 000315392 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2017-12-19 21:05 - 2017-11-14 02:59 - 000152064 _____ (Microsoft Corporation) C:\windows\system32\occache.dll
2017-12-19 21:05 - 2017-11-14 02:51 - 000262144 _____ (Microsoft Corporation) C:\windows\system32\webcheck.dll
2017-12-19 21:05 - 2017-11-14 02:48 - 015267328 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2017-12-19 21:05 - 2017-11-14 02:48 - 000807936 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2017-12-19 21:05 - 2017-11-14 02:48 - 000726528 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2017-12-19 21:05 - 2017-11-14 02:47 - 001359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2017-12-19 21:05 - 2017-11-14 02:46 - 002134528 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2017-12-19 21:05 - 2017-11-14 02:39 - 003241472 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2017-12-19 21:05 - 2017-11-14 02:27 - 001544192 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2017-12-19 21:05 - 2017-11-14 02:16 - 000800768 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2017-12-19 21:05 - 2017-11-14 01:37 - 013679616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2017-12-19 21:05 - 2017-11-14 01:15 - 000416256 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2017-12-19 21:05 - 2017-11-14 01:15 - 000279040 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2017-12-19 21:05 - 2017-11-14 01:15 - 000076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2017-12-19 21:05 - 2017-11-14 01:10 - 020269056 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2017-12-19 21:05 - 2017-11-14 00:32 - 000499200 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2017-12-19 21:05 - 2017-11-14 00:31 - 000064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2017-12-19 21:05 - 2017-11-07 20:56 - 002724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2017-12-19 21:05 - 2017-11-07 20:46 - 000341504 _____ (Microsoft Corporation) C:\windows\SysWOW64\html.iec
2017-12-19 21:05 - 2017-11-07 20:46 - 000062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2017-12-19 21:05 - 2017-11-07 20:46 - 000047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2017-12-19 21:05 - 2017-11-07 20:44 - 002293760 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2017-12-19 21:05 - 2017-11-07 20:41 - 000047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2017-12-19 21:05 - 2017-11-07 20:41 - 000030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2017-12-19 21:05 - 2017-11-07 20:40 - 000476160 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2017-12-19 21:05 - 2017-11-07 20:39 - 000662016 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript.dll
2017-12-19 21:05 - 2017-11-07 20:38 - 000620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2017-12-19 21:05 - 2017-11-07 20:38 - 000115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2017-12-19 21:05 - 2017-11-07 20:29 - 000060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2017-12-19 21:05 - 2017-11-07 20:28 - 000091136 _____ (Microsoft Corporation) C:\windows\SysWOW64\inseng.dll
2017-12-19 21:05 - 2017-11-07 20:28 - 000073216 _____ (Microsoft Corporation) C:\windows\SysWOW64\tdc.ocx
2017-12-19 21:05 - 2017-11-07 20:27 - 004509696 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2017-12-19 21:05 - 2017-11-07 20:26 - 000168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2017-12-19 21:05 - 2017-11-07 20:24 - 000130048 _____ (Microsoft Corporation) C:\windows\SysWOW64\occache.dll
2017-12-19 21:05 - 2017-11-07 20:19 - 000230400 _____ (Microsoft Corporation) C:\windows\SysWOW64\webcheck.dll
2017-12-19 21:05 - 2017-11-07 20:18 - 000694272 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2017-12-19 21:05 - 2017-11-07 20:17 - 002058752 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2017-12-19 21:05 - 2017-11-07 20:17 - 001155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2017-12-19 21:05 - 2017-11-07 20:04 - 002767872 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2017-12-19 21:05 - 2017-11-07 20:01 - 001313280 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2017-12-19 21:05 - 2017-11-07 19:58 - 000710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2017-12-19 21:05 - 2017-11-07 16:31 - 000002048 _____ (Microsoft Corporation) C:\windows\system32\tzres.dll
2017-12-19 21:05 - 2017-11-07 16:13 - 000002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\tzres.dll
2017-12-19 21:05 - 2017-11-04 15:31 - 000194048 _____ (Microsoft Corporation) C:\windows\system32\itircl.dll
2017-12-19 21:05 - 2017-11-04 15:31 - 000170496 _____ (Microsoft Corporation) C:\windows\system32\itss.dll
2017-12-19 21:05 - 2017-11-04 15:10 - 000158720 _____ (Microsoft Corporation) C:\windows\SysWOW64\itircl.dll
2017-12-19 21:05 - 2017-11-04 15:10 - 000142336 _____ (Microsoft Corporation) C:\windows\SysWOW64\itss.dll
2017-12-19 21:05 - 2017-11-02 16:55 - 000281600 _____ (Microsoft Corporation) C:\windows\system32\iprtrmgr.dll
2017-12-19 21:05 - 2017-11-02 16:55 - 000138240 _____ (Microsoft Corporation) C:\windows\system32\rtm.dll
2017-12-19 21:05 - 2017-11-02 16:55 - 000097792 _____ (Microsoft Corporation) C:\windows\system32\mprdim.dll
2017-12-19 21:05 - 2017-11-02 16:55 - 000009728 _____ (Microsoft Corporation) C:\windows\system32\iprtprio.dll
2017-12-19 21:05 - 2017-11-02 15:11 - 000271360 _____ (Microsoft Corporation) C:\windows\SysWOW64\iprtrmgr.dll
2017-12-19 21:05 - 2017-11-02 15:11 - 000115200 _____ (Microsoft Corporation) C:\windows\SysWOW64\rtm.dll
2017-12-19 21:05 - 2017-11-02 15:11 - 000075264 _____ (Microsoft Corporation) C:\windows\SysWOW64\mprdim.dll
2017-12-19 21:05 - 2017-11-02 14:56 - 000008192 _____ (Microsoft Corporation) C:\windows\SysWOW64\iprtprio.dll
2017-12-19 21:05 - 2017-10-16 23:04 - 001001984 _____ (Microsoft Corporation) C:\windows\system32\gpedit.dll
2017-12-19 21:05 - 2017-10-16 22:46 - 000953344 _____ (Microsoft Corporation) C:\windows\SysWOW64\gpedit.dll
2017-12-19 21:05 - 2017-10-12 00:20 - 000317440 _____ (Microsoft Corporation) C:\windows\system32\Drivers\rdbss.sys
2017-12-19 20:47 - 2017-12-19 22:18 - 000252232 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamswissarmy.sys
2017-12-19 06:46 - 2017-12-19 06:46 - 000001138 _____ C:\Users\Administrator1\Desktop\fixlist.bat
2017-12-19 06:27 - 2017-12-19 06:29 - 000001176 _____ C:\Users\Administrator1\Desktop\Fixlog.txt
2017-12-19 06:19 - 2017-12-19 06:19 - 000000000 ____D C:\RegBackup
2017-12-19 06:18 - 2017-12-19 06:18 - 000002246 _____ C:\Users\Public\Desktop\Tweaking.com - Registry Backup.lnk
2017-12-19 06:18 - 2017-12-19 06:18 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tweaking.com
2017-12-19 06:15 - 2017-12-19 06:15 - 005766144 _____ (Tweaking.com) C:\Users\Administrator1\Desktop\tweaking.com_registry_backup_setup.exe
2017-12-18 02:35 - 2017-12-18 02:35 - 000036576 _____ C:\Users\Administrator1\Desktop\Addition 20171218.txt
2017-12-18 02:34 - 2017-12-18 02:35 - 000025861 _____ C:\Users\Administrator1\Desktop\FRST 20171218.txt
2017-12-18 02:33 - 2017-12-20 03:53 - 000000000 ____D C:\FRST
2017-12-18 02:31 - 2017-12-18 02:31 - 002392064 _____ (Farbar) C:\Users\Administrator1\Desktop\FRST64.exe
2017-12-10 20:05 - 2017-12-10 20:05 - 000000000 ____D C:\Program Files\Common Files\Avast Software
2017-12-03 23:44 - 2017-12-03 23:44 - 000641696 _____ (Microsoft Corporation) C:\windows\system32\msvcp140.dll
2017-12-03 23:44 - 2017-12-03 23:44 - 000389296 _____ (Microsoft Corporation) C:\windows\system32\vccorlib140.dll
2017-12-03 23:44 - 2017-12-03 23:44 - 000331432 _____ (Microsoft Corporation) C:\windows\system32\concrt140.dll
2017-12-03 23:44 - 2017-12-03 23:44 - 000087728 _____ (Microsoft Corporation) C:\windows\system32\vcruntime140.dll
2017-12-03 23:38 - 2017-12-03 23:38 - 000440128 _____ (Microsoft Corporation) C:\windows\SysWOW64\msvcp140.dll
2017-12-03 23:38 - 2017-12-03 23:38 - 000263856 _____ (Microsoft Corporation) C:\windows\SysWOW64\vccorlib140.dll
2017-12-03 23:38 - 2017-12-03 23:38 - 000242496 _____ (Microsoft Corporation) C:\windows\SysWOW64\concrt140.dll
2017-12-03 23:38 - 2017-12-03 23:38 - 000083792 _____ (Microsoft Corporation) C:\windows\SysWOW64\vcruntime140.dll

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-12-20 03:53 - 2016-11-16 23:16 - 000000000 ____D C:\Users\Administrator1\AppData\LocalLow\Mozilla
2017-12-20 03:46 - 2016-11-18 20:41 - 000000000 ____D C:\Users\Pietro\AppData\LocalLow\Mozilla
2017-12-20 03:06 - 2015-09-06 14:40 - 000000000 ____D C:\Users\Pietro\Documents\Sport
2017-12-20 00:09 - 2009-07-14 04:45 - 000027568 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2017-12-20 00:09 - 2009-07-14 04:45 - 000027568 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2017-12-19 22:18 - 2015-11-26 00:37 - 000040924 __RSH C:\ProgramData\ntuser.pol
2017-12-19 22:17 - 2009-07-14 05:08 - 000000006 ____H C:\windows\Tasks\SA.DAT
2017-12-19 21:50 - 2017-04-15 23:50 - 000004172 _____ C:\windows\System32\Tasks\Avast Emergency Update
2017-12-19 21:37 - 2009-07-14 03:20 - 000000000 ____D C:\windows\PolicyDefinitions
2017-12-19 21:37 - 2009-07-14 03:20 - 000000000 ____D C:\windows\inf
2017-12-19 21:19 - 2009-07-14 04:45 - 000438632 _____ C:\windows\system32\FNTCACHE.DAT
2017-12-19 21:15 - 2009-07-14 03:20 - 000000000 ____D C:\windows\SysWOW64\Setup
2017-12-19 21:15 - 2009-07-14 03:20 - 000000000 ____D C:\windows\system32\Setup
2017-12-19 21:13 - 2014-04-29 20:43 - 000000000 ____D C:\windows\system32\MRT
2017-12-19 21:08 - 2017-10-12 20:27 - 133326408 ____C (Microsoft Corporation) C:\windows\system32\MRT-KB890830.exe
2017-12-19 21:07 - 2014-04-29 20:43 - 133326408 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe
2017-12-19 06:49 - 2013-10-11 22:03 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2017-12-19 06:41 - 2013-10-11 22:03 - 000000000 ____D C:\Program Files (x86)\Microsoft Office
2017-12-19 06:19 - 2017-04-09 15:19 - 000036915 _____ C:\windows\Tweaking.com - Registry Backup Setup Log.txt
2017-12-18 19:44 - 2015-11-16 21:08 - 000000000 ____D C:\Users\Pietro\AppData\Roaming\vlc
2017-12-18 03:08 - 2014-09-06 15:02 - 000000000 ____D C:\ProgramData\TEMP
2017-12-17 21:00 - 2014-05-05 18:12 - 000000000 ____D C:\Users\Pietro\AppData\Roaming\Skype
2017-12-17 11:24 - 2015-11-24 14:52 - 000002206 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2017-12-17 11:24 - 2015-11-24 14:52 - 000002194 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2017-12-13 21:48 - 2017-04-19 22:02 - 000803328 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2017-12-13 21:48 - 2017-04-19 22:02 - 000144896 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2017-12-13 21:48 - 2017-04-19 22:02 - 000004324 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater
2017-12-13 21:48 - 2013-10-11 21:58 - 000000000 ____D C:\windows\SysWOW64\Macromed
2017-12-13 21:48 - 2013-10-11 21:58 - 000000000 ____D C:\windows\system32\Macromed
2017-12-11 18:26 - 2009-07-14 05:13 - 000781790 _____ C:\windows\system32\PerfStringBackup.INI
2017-12-11 18:20 - 2017-11-18 17:35 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2017-12-11 18:20 - 2017-04-14 19:05 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
2017-12-10 20:05 - 2017-04-15 23:50 - 000000000 ____D C:\windows\System32\Tasks\AVAST Software
2017-12-05 00:41 - 2014-09-03 23:42 - 000000000 ____D C:\Users\Pietro\AppData\Local\CutePDF Writer
2017-11-30 01:23 - 2014-09-06 15:02 - 000000000 ____D C:\Program Files (x86)\SpywareBlaster
2017-11-30 00:13 - 2017-04-19 21:43 - 000002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk
2017-11-27 23:58 - 2017-09-05 23:43 - 000000000 ____D C:\Users\Pietro\Desktop\Voli Natale 2017
2017-11-27 17:38 - 2009-07-14 05:09 - 000000000 ____D C:\windows\System32\Tasks\WPD
2017-11-24 20:54 - 2013-12-06 12:52 - 000000000 ____D C:\ProgramData\Skype
2017-11-23 22:58 - 2017-04-14 19:05 - 000001170 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2017-11-23 22:58 - 2017-04-14 19:05 - 000001060 _____ C:\Users\Public\Desktop\Mozilla Firefox.lnk

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\windows\system32\winlogon.exe => File is digitally signed
C:\windows\system32\wininit.exe => File is digitally signed
C:\windows\SysWOW64\wininit.exe => File is digitally signed
C:\windows\explorer.exe => File is digitally signed
C:\windows\SysWOW64\explorer.exe => File is digitally signed
C:\windows\system32\svchost.exe => File is digitally signed
C:\windows\SysWOW64\svchost.exe => File is digitally signed
C:\windows\system32\services.exe => File is digitally signed
C:\windows\system32\User32.dll => File is digitally signed
C:\windows\SysWOW64\User32.dll => File is digitally signed
C:\windows\system32\userinit.exe => File is digitally signed
C:\windows\SysWOW64\userinit.exe => File is digitally signed
C:\windows\system32\rpcss.dll => File is digitally signed
C:\windows\system32\dnsapi.dll => File is digitally signed
C:\windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-08-19 15:38

==================== End of FRST.txt ============================

Addition log:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-12-2017
Ran by Administrator1 (20-12-2017 03:54:10)
Running from C:\Users\Administrator1\Desktop
Windows 7 Professional Service Pack 1 (X64) (2014-04-21 18:53:52)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-2246960787-3754121387-607372831-500 - Administrator - Disabled)
Administrator1 (S-1-5-21-2246960787-3754121387-607372831-1000 - Administrator - Enabled) => C:\Users\Administrator1
Guest (S-1-5-21-2246960787-3754121387-607372831-501 - Limited - Disabled)
Pietro (S-1-5-21-2246960787-3754121387-607372831-1001 - Limited - Enabled) => C:\Users\Pietro

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Avast Antivirus (Enabled - Up to date) {8EA8924E-BC81-DC44-8BB0-8BAE75D86EBF}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\{F08E6C0F-EF66-4E9B-B220-747F99FE0C15}) (Version: 4.4.1245.72462 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 4.4.1245.72462 - Alcor Micro Corp.)
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
Atheros Bluetooth Filter Driver Package (HKLM\...\{65486209-5C54-439C-8383-8AC9BBE25932}) (Version: 2.0.0.9 - Qualcomm Atheros)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.8.2318 - AVAST Software)
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v9.10.13(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
ControlCenter (HKLM-x32\...\{E5EDA1E6-5FDD-4B29-8399-6022B81C3A7C}) (Version: - )
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version: 3.0 - Acro Software Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DTS Sound (HKLM-x32\...\{791692AD-63B2-4A87-A097-4E8DD3CE4BC9}) (Version: 1.00.0079 - DTS, Inc.)
Filzip 3.06 (HKLM-x32\...\Filzip 3.0.6.93_is1) (Version: 3.0.6 - Philipp Engel)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
H264 Video Codec (HKLM-x32\...\H264) (Version: - T,DP5)
IDT Audio Driver (HKLM\...\{11424B27-C16B-4505-9667-82A10AD1B1DC}) (Version: 6.10.6472.0 - IDT)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3293 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.4.1001 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.1.28 - Intel Corporation)
iTunes (HKLM\...\{22CF21C4-4E46-458B-B363-E4890B53A650}) (Version: 12.7.1.14 - Apple Inc.)
Malwarebytes version 3.2.2.2018 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2018 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.8730.2127 - Microsoft Corporation)
Microsoft Office 365 - it-it (HKLM\...\O365HomePremRetail - it-it) (Version: 16.0.8730.2127 - Microsoft Corporation)
Microsoft Office Proofing Tools 2013 - English (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Proofing Tools 2013 - Italiano (HKLM-x32\...\{90150000-001F-0410-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 57.0 - Mozilla)
NVMS-1000 (HKLM-x32\...\{706F1178-8CDB-45E5-B05F-D1950D9D17DF}) (Version: 2.0.0.2 - )
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8730.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8730.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8730.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8730.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0410-0000-0000000FF1CE}) (Version: 16.0.8730.2127 - Microsoft Corporation) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Qualcomm Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.13 - Qualcomm Atheros Communications Inc.)
Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.104 - Skype Technologies S.A.)
SpywareBlaster 5.5 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.04.01 - Toshiba Client Solutions Co., Ltd.)
TOSHIBA Battery Manager (HKLM\...\{D7C7641F-0C96-4635-BFE1-29EBB3B05CC8}) (Version: 9.0.0.64 - Toshiba Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.12 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{F5AFF327-9B52-4E96-B5A0-BD2488A8EEC9}) (Version: 1.3.23.64 - TOSHIBA Corporation)
TOSHIBA Flash Cards (HKLM\...\{F5D089A2-3E02-4471-AA04-3C7B87A60BD4}) (Version: 9.0.01.6402 - Toshiba Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{2FD5D2C5-A7A1-4065-89BA-90542BF7CCD3}) (Version: 2.00.0029 - TOSHIBA)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.14 - TOSHIBA Corporation)
TOSHIBA Manuals (HKLM-x32\...\{90FF4432-21B7-4AF6-BA6E-FB8C1FED9173}) (Version: 10.14 - TOSHIBA)
TOSHIBA PC Diagnostic Tool (HKLM-x32\...\{F0794FA5-1809-4FC3-AA4E-48061281B5A2}) (Version: 9.0.0.6402 - Toshiba Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.17.64 - TOSHIBA Corporation)
TOSHIBA Power Saver (HKLM\...\{4573FA6D-5FC1-4CA0-8D90-BAF9325B28ED}) (Version: 9.0.0.6404 - Toshiba Corporation)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.7.52020010 - TOSHIBA CORPORATION)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.15.0 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{119826A8-4EF6-4BE5-A88B-D2D81FA7CEE2}) (Version: 2.00.0011 - TOSHIBA)
TOSHIBA System Driver (HKLM\...\{46754F5B-B496-4BCA-87E5-84ACF27FCE0F}) (Version: 9.0.1.6401 - Toshiba Corporation)
TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH)
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 3.5.3 - Tweaking.com)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WebClient (HKLM-x32\...\WebClient) (Version: - )
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinPcap 4.0.2 (HKLM-x32\...\WinPcapInst) (Version: 4.0.0.1040 - CACE Technologies)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-2246960787-3754121387-607372831-1000_Classes\CLSID\{45C6AFA5-2C13-402f-BC5D-45CC8172EF6B}\InprocServer32 -> C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtExt.dll (TOSHIBA)
ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers1: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers1-x32: [Filzip] -> {B28C18DB-6816-4F31-9630-397683E3C2C3} => C:\Program Files (x86)\Filzip\fzshext.dll [2004-09-08] ()
ContextMenuHandlers1-x32: [tosBtShllExt] -> {6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1} => C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtShell.dll [2010-07-30] (TOSHIBA)
ContextMenuHandlers3: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-21] (Malwarebytes)
ContextMenuHandlers4: [tosBtShllExt] -> {6BEF3D0B-53F0-4b0d-B91C-C19ED3D4C9D1} => C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\sys\x64\TosBtShell.dll [2010-07-30] (TOSHIBA)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\windows\system32\igfxpph.dll [2013-09-03] (Intel Corporation)
ContextMenuHandlers6: [avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2017-11-10] (AVAST Software)
ContextMenuHandlers6-x32: [Filzip] -> {B28C18DB-6816-4F31-9630-397683E3C2C3} => C:\Program Files (x86)\Filzip\fzshext.dll [2004-09-08] ()
ContextMenuHandlers6-x32: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2017-08-21] (Malwarebytes)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {090B8C91-D5C6-48DE-A9EC-F6A1D3B8955C} - System32\Tasks\Avast Software\Overseer => C:\Program Files\Common Files\Avast Software\Overseer\overseer.exe [2017-12-10] (AVAST Software)
Task: {0C2D3412-33EE-4516-82B9-13B839068C6C} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2017-09-27] (Adobe Systems Incorporated)
Task: {111B500A-73E1-48E5-814C-3371D85B3607} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-12-19] (Microsoft Corporation)
Task: {146333AA-166F-4CBE-956A-BDF9B888674D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-24] (Google Inc.)
Task: {1751F728-D751-4046-97BF-3BBD06473425} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-12-19] (Microsoft Corporation)
Task: {2FE6EA4F-8EF6-4454-AD92-F7121A71B652} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-24] (Google Inc.)
Task: {70AD1E2E-F304-41B9-BDB7-3E9A408D1CBF} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-12-07] (Microsoft Corporation)
Task: {A2136B53-4922-464B-8841-BCF9E8475611} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-12-13] (Adobe Systems Incorporated)
Task: {A347115F-6143-440C-9079-4377C395D52D} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-12-07] (Microsoft Corporation)
Task: {B6A1C5CB-B095-48A6-B1F5-2D4FDD7059EF} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe
Task: {B803BBE7-A8C6-4DA1-9470-38B30AF4FEDE} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2017-07-24] (Apple Inc.)
Task: {F97E777A-BDF8-4DDB-94B6-84D4FC8C9211} - System32\Tasks\Avast Emergency Update => C:\Program Files\AVAST Software\Avast\AvEmUpdate.exe [2017-11-10] (AVAST Software)
Task: {FE84F6F6-623E-43EA-B9D3-07B038231CBD} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonx86\Microsoft Shared\Office16\OLicenseHeartbeat.exe [2017-12-19] (Microsoft Corporation)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============

2013-12-06 12:28 - 2010-09-10 16:26 - 000162824 _____ () C:\Windows\System32\GFNEXSrv.exe
2014-08-28 21:47 - 2013-10-23 13:24 - 000087600 _____ () C:\windows\System32\cpwmon64.dll
2017-10-18 23:51 - 2017-10-18 23:51 - 001356088 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2016-10-05 18:17 - 2016-10-05 18:17 - 000092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2013-05-31 23:56 - 2013-05-31 23:56 - 000016720 _____ () C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
2017-04-17 22:08 - 2017-10-11 20:28 - 002289096 _____ () C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SelfProtectionSdk.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000067408 _____ () C:\Program Files\AVAST Software\Avast\x64\module_lifetime.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000169832 _____ () c:\Program Files\AVAST Software\Avast\x64\vaarclient.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000859216 _____ () C:\Program Files\AVAST Software\Avast\x64\ffl2.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000292408 _____ () c:\Program Files\AVAST Software\Avast\x64\StreamBack.dll
2011-08-22 22:19 - 2011-08-22 22:19 - 011204992 _____ () C:\Program Files\TOSHIBA\FlashCards\BlackPng.dll
2012-03-02 23:08 - 2012-03-02 23:08 - 000595840 _____ () C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
2010-12-15 23:19 - 2010-12-15 23:19 - 000124320 _____ () C:\Program Files\TOSHIBA\TECO\MUIHelp.dll
2017-10-20 15:22 - 2017-10-20 15:22 - 001356088 _____ () C:\Program Files\iTunes\libxml2.dll
2017-10-20 15:22 - 2017-10-20 15:22 - 000092472 _____ () C:\Program Files\iTunes\zlib1.dll
2012-04-12 01:05 - 2012-04-12 01:05 - 000079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000059040 _____ () C:\Program Files\AVAST Software\Avast\module_lifetime.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000167096 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000237808 _____ () C:\Program Files\AVAST Software\Avast\event_routing_rpc.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000244584 _____ () C:\Program Files\AVAST Software\Avast\tasks_core.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000151104 _____ () C:\Program Files\AVAST Software\Avast\network_notifications.dll
2017-12-19 20:58 - 2017-12-19 20:58 - 005766800 _____ () C:\Program Files\AVAST Software\Avast\defs\17121902\algo.dll
2017-11-10 00:06 - 2017-11-10 00:06 - 000710056 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll
2017-07-09 00:37 - 2017-07-09 00:38 - 067109376 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
2012-05-07 19:55 - 2012-05-07 19:55 - 000178104 _____ () C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosGatt.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [252]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-2246960787-3754121387-607372831-1000\...\1001movie.com -> 1001movie.com

There are 6091 more sites.


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 02:34 - 2017-04-12 23:33 - 000000035 _____ C:\windows\system32\Drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2246960787-3754121387-607372831-1000\Control Panel\Desktop\\Wallpaper ->
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [{4296F291-213E-44FC-B291-445309D770B1}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{ED0E5E14-C822-4331-B83C-081848F6852C}] => (Allow) C:\program files (x86)\toshiba\bluetooth toshiba stack\tosbtpcs.exe
FirewallRules: [{0DCF30F8-9976-4A13-A374-9F14D32AC006}] => (Allow) C:\program files (x86)\toshiba\bluetooth toshiba stack\tosbtpcs.exe
FirewallRules: [{D654BC83-80E5-41CD-B365-6BAED47921CD}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{77A4AEF1-83CE-43FD-B9AE-6DA6288B2E18}] => (Allow) C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
FirewallRules: [{1F631B2B-5D98-401B-976B-85A785D1C9A5}] => (Allow) C:\Users\Administrator1\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{E776AB36-B620-4A00-8133-20441BBA7901}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{1CDA2465-3886-4465-B515-6F0D6CEE8C3D}] => (Allow) LPort=2869
FirewallRules: [{A0BDDE8A-B7FE-4778-AFA6-EAE70D2C5B58}] => (Allow) LPort=1900
FirewallRules: [TCP Query User{CE306CA1-5DC0-4815-8C6F-45808F475E70}C:\program files (x86)\controlcenter\controlcenter.exe] => (Allow) C:\program files (x86)\controlcenter\controlcenter.exe
FirewallRules: [UDP Query User{19313C13-F158-455E-901A-FB144D55676F}C:\program files (x86)\controlcenter\controlcenter.exe] => (Allow) C:\program files (x86)\controlcenter\controlcenter.exe
FirewallRules: [TCP Query User{18B3C83B-AE60-4FBD-9F43-9B4D13A1AB72}C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe] => (Allow) C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe
FirewallRules: [UDP Query User{02A0693B-0043-41A4-99DB-429F45DD13A7}C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe] => (Allow) C:\program files (x86)\nvms-1000\nvms-1000 client\nvms-1000.exe
FirewallRules: [{D560366C-E366-4326-8512-F1FF7B390939}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{37ED6C6D-9F64-4C18-9211-F0F6FA5C2B90}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{A8AABE8D-A824-4343-A84B-F3BB9DACECE6}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{EE8AD0C8-466D-41DD-BB34-D9FAB89EE781}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{8F97AF21-8E48-4091-8D27-42DDFC527491}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{86553C5D-ED3C-4553-8EA3-64A52FC83504}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{23FCAC75-F778-4F6F-9F6A-718BBBC386F8}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [{1CE34C88-749D-44D1-8A7C-2BED946F6709}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{7B1512C1-2181-4481-94D6-FA2958424536}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

10-11-2017 00:27:08 Windows Update
17-11-2017 22:43:14 Windows Update
19-12-2017 06:27:54 Restore Point Created by FRST
19-12-2017 21:06:21 Windows Update
19-12-2017 21:31:41 Windows Update
19-12-2017 22:14:20 Windows Update
19-12-2017 22:37:24 Windows Update

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (12/19/2017 10:18:06 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 09:42:26 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 09:21:10 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 08:46:37 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 07:22:24 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 06:49:21 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 06:45:21 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18838 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1298

Start Time: 01d37894a730588a

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (12/19/2017 06:32:23 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (12/19/2017 06:27:50 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {0c73be11-f402-4d58-bb1a-84745a9d5037}

Error: (12/18/2017 05:59:19 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.


System errors:
=============
Error: (12/19/2017 10:40:56 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4600.

Error: (12/19/2017 10:16:06 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.

Error: (12/19/2017 10:15:18 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4600.

Error: (12/19/2017 09:34:25 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4600.

Error: (12/19/2017 06:34:20 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Media Player Network Sharing Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error: (12/19/2017 06:34:20 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

Error: (12/18/2017 02:30:21 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/18/2017 02:28:21 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

Error: (12/17/2017 03:54:21 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (12/16/2017 07:43:19 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.


CodeIntegrity:
===================================
Date: 2016-08-13 17:06:13.988
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-08-13 17:06:13.894
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-23 00:59:45.944
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-23 00:59:45.648
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-21 23:27:26.038
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-21 23:27:25.788
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-20 22:09:58.100
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-20 22:09:57.804
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-19 21:57:51.897
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

Date: 2016-07-19 21:57:51.804
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Processor: Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz
Percentage of memory in use: 44%
Total physical RAM: 4008.05 MB
Available physical RAM: 2205.74 MB
Total Virtual: 8014.29 MB
Available Virtual: 6080.3 MB

==================== Drives ================================

Drive c: (TI31224900A) (Fixed) (Total:453.87 GB) (Free:387.73 GB) NTFS ==>[system with boot components (obtained from drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 465.8 GB) (Disk ID: 628BBA91)
Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Not Active) - (Size=453.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=10.4 GB) - (Type=17)

==================== End of Addition.txt ============================
rbd
Regular Member
 
Posts: 75
Joined: November 3rd, 2011, 10:05 pm

Re: Windows Update not accessible

Unread postby pgmigg » December 20th, 2017, 1:14 am

Hello rbd,
rbd wrote:I ran the scan. Logs pasted below.
Good job! :D

Step 1.
FRST Fix
  1. Close all your programs.
  2. You should still have FRST64.exe on your Desktop. If not please download it HERE and save it on your Desktop.
  3. Click Start and type notepad.exe in the search programs and files box and click Enter - a blank Notepad page should open.
    • Copy and Paste the following script into Notepad, but do not include the words Code: Select all.
    • (Click the Select all button next to Code: to select the entire script).
    Code: Select all
    CreateRestorePoint:
    HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
    GroupPolicy: Restriction - Chrome <==== ATTENTION
    CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
    AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [252]
    EmptyTemp:
    CMD: ipconfig /flushdns
  4. Save it next to FRST64.exe as fixlist.txt.
    Important! fixlist.txt must be saved in the same directory as FRST64.exe to work.
  5. Right click on FRST64.exe and select Run as administrator.
  6. Press the Fix button one time only and wait.
  7. When FRST finishes you will be prompted to reboot your computer. Click OK.
  8. Your computer should now restart. On reboot navigate to your Desktop where you should find Fixlog.txt. Copy and paste the contents in your reply.

Step 2.
AdwCleaner - Scan Only
  1. Please download AdwCleaner (today it is a version 7.0.5.0) and save it to your Desktop.
  2. Close all open programs and windows so that you are at your Desktop.
  3. Right click on adwcleaner.exee and click Run as administrator...
  4. Click on the Scan button.
  5. When the scan finishes, a log file AdwCleaner[Sn].txt will be opened in Notepad. Copy and paste the contents of that log file in your reply. Do not attempt to clean anything at this point!

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of the fixlog.txt log file
  3. Contents of the AdwCleaner[Sn].txt log file
  4. Do you see any changes in computer behavior?

Thanks,
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
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pgmigg
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Re: Windows Update not accessible

Unread postby rbd » December 20th, 2017, 3:48 pm

Hi pgmigg,

I ran both scans. Logs pasted below.

FRST log
Fix result of Farbar Recovery Scan Tool (x64) Version: 17-12-2017
Ran by Administrator1 (20-12-2017 08:43:48) Run:2
Running from C:\Users\Administrator1\Desktop
Loaded Profiles: Administrator1 (Available Profiles: Administrator1 & Pietro)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CreateRestorePoint:
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
GroupPolicy: Restriction - Chrome <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [252]
EmptyTemp:
CMD: ipconfig /flushdns
*****************

Restore point was successfully created.
"HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" => removed successfully
C:\windows\system32\GroupPolicy\Machine => moved successfully
C:\windows\system32\GroupPolicy\GPT.ini => moved successfully
C:\windows\SysWOW64\GroupPolicy\GPT.ini => moved successfully
"HKLM\SOFTWARE\Policies\Google" => removed successfully
C:\ProgramData\TEMP => ":5C321E34" ADS removed successfully

========= ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========


=========== EmptyTemp: ==========

BITS transfer queue => 8388608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 3254118 B
Java, Flash, Steam htmlcache => 291 B
Windows/system/drivers => 934198 B
Edge => 0 B
Chrome => 0 B
Firefox => 18197804 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 0 B
Administrator1 => 5427886 B
Pietro => 12275736 B

RecycleBin => 0 B
EmptyTemp: => 46.2 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 08:44:59 ====

[color=red]AdwCleaner[color]
# AdwCleaner 7.0.5.0 - Logfile created on Wed Dec 20 19:44:27 2017
# Updated on 2017/29/11 by Malwarebytes
# Database: 11-29-2017.1
# Running on Windows 7 Professional (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************



########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########


Thanks,
rbd
rbd
Regular Member
 
Posts: 75
Joined: November 3rd, 2011, 10:05 pm

Re: Windows Update not accessible

Unread postby pgmigg » December 20th, 2017, 7:17 pm

Hello rbd,

Your latest set of logs appear to be clean! :cheers:

This is my general post for when your logs show no more signs of malware.
Before I give you instructions how to keep your computer clean and secure, you need to make a few additional steps.

Step 1.
Please download delfix and save it to your Desktop.
  1. Right-click on delfix.exe and select "Run as administrator"to run it.
  2. Check the following boxes then click on Run.
    1. Activate UAC
    2. Remove disinfection tools
    3. Create registry backup
    4. Reset system settings
  3. All tools we used to clean your computer should be gone now.
  4. You can now delete any tools/logs we used if they remain on your computer.

Then:
  • Please don't forget to enable and update all your defense software!

Finally:
Please click HERE to find a short guide to staying safer online.

Please don't hesitate to ask any additional questions.

Stay Safe! ;)
pgmigg
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pgmigg
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Re: Windows Update not accessible

Unread postby rbd » December 21st, 2017, 12:14 am

Hi pgmigg,

Thank you! I'm glad everything's ok now.
I ran Delfix, and read the guide.

Just two questions:

1) Was there any infection at all on my laptop when I came on the forum a few days ago?
2) What happened with Windows Update? Why did I have the issue and what can I do to prevent it from happening again in future?

Thanks,
rbd
rbd
Regular Member
 
Posts: 75
Joined: November 3rd, 2011, 10:05 pm

Re: Windows Update not accessible

Unread postby pgmigg » December 21st, 2017, 1:14 am

Hello rbd,

rbd wrote:Thank you! I'm glad everything's ok now.
You are very welcome! :D
rbd wrote:1) Was there any infection at all on my laptop when I came on the forum a few days ago?
No at all. I just found and deleted the minor non-essential consequences of something unknown...
rbd wrote:2) What happened with Windows Update? Why did I have the issue and what can I do to prevent it from happening again in future?
No one can answer this question. During the pushing the whole world to upgrading to Windows 10, Microsoft made a lot of "strange" things for previous version of Windows and especially for Windows 7 which you used. For example, Windows 7 original Update mechanism was exchange to a new Windows Update Client which was made for Windows 10 - so to say, for unification. After that many users (including myself) have had a lot of different problems with Windows 7 updates, which wеrе not observed the entire long time before the appearance of Windows 10.

Unfortunately, I do not know what can be recommended for non-repetition of such problems in the future and I'm afraid that even Microsoft does not have a clear answer.

But... at least you know where you can open the next topic! :)

Stay Safe! ;)
pgmigg
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pgmigg
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Re: Windows Update not accessible

Unread postby rbd » December 21st, 2017, 5:51 am

Hi pgmigg,

Thank you for the comprehensive explanation.
I guess it's one of those Microsoft mysteries that the world will never understand.

Thanks once more to you and all this forum.

Have a great Xmas (if you celebrate it) and happy new year.

All the best,
rbd
rbd
Regular Member
 
Posts: 75
Joined: November 3rd, 2011, 10:05 pm
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