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Keyboard keys not working

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This thread's last reply is from August 7, 2017, 9:18 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

dmd1dee
July 25, 2017, 6:16 PM UTC
Last Sunday I had problem with keys; question mark, slash, zero ,hyphen,close paran. I shut the computer down by unplugging the battery, waited 5 minutes and rebooted, it worked. Yesterday the problem came back after I had shutdown Sunday night and rebooted Monday. Battery reset did not work Monday. I tried to restore to previous checkpoint but Windows did not recognize my password for safe mode no matter how many times I changed it; the password worked elsewhere. F8 did not work to invoke safe mode. I spent 6 hours last night and morning. Trying to fix. Ran Malware and Webroot; neither found virus. HELP

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capnkrunch MRU Master
August 4, 2017, 7:23 PM UTC
Hello dmd1dee :)

Apologies about the delay in getting to your topic. Do you still require help?
Gary R Administrator
August 7, 2017, 9:18 PM UTC
a lack of response,

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