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Help victim of SHUTDOWN VIRUS OR RANSONWARE

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Help victim of SHUTDOWN VIRUS OR RANSONWARE

Unread postby Pendragon_Fire » March 28th, 2017, 11:29 am

I have zero ability to access internet, especially since i shutdown my wifi access after computer was infected. So I cannot provide FRST Logs. I am running Windows 10

So heres what happened

After downloading a screensaver, multiple applications started downloading. As well as multiple tabs of my web browser opening.

As the programs were downloading, i countered with task manager and tried to open window's defender and even control panel to uninstall. When this failed i disconnected my wifi access.

Immediately after, this resulted in a crash and everytime after on startup it continues to crash.

What I have tried:

Boot from safe mode- which worked once. But was denied, along with every attempt after that.

Boot rescue from flashdrive worked once, but program was crashed when it ran. Now safe mode boot and rescue wont start at all.
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Re: Help victim of SHUTDOWN VIRUS OR RANSONWARE

Unread postby mAL_rEm018 » April 2nd, 2017, 1:29 pm

Hello Pendragon_Fire,

Welcome to Malware Removal! My name is mAL_rEm018, but feel free to call me mAL. I will be helping you with your malware related problems. :)

Please do the following..

  • Download FRST to a USB flash drive.
  • Download FRST64 to a USB flash drive.
  • Plug the USB drive into the infected machine.

Boot your computer into Recovery Environment

  • Please follow the instructions ... HERE ... that explain how to open a Command window in Recovery Environment.
  • Once the Command window is open.
    • Type notepad then hit Enter.
    • Notepad will open.
      • Click File > Open then select Computer.
      • Note down the drive letter for your USB Drive.
      • Close Notepad.
  • Back in the command window ....
    • Type e:/frst.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
    • Type e:/frst64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)
    • FRST will start to run.
      • When the tool opens click Yes to disclaimer.
      • Press Scan button.
      • When finished scanning it will make a log FRST.txt on the flash drive.
  • Close the command window.
  • Boot back into normal mode and post me the FRST.txt log please.
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Re: Help victim of SHUTDOWN VIRUS OR RANSONWARE

Unread postby pgmigg » April 5th, 2017, 1:48 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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