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PC acting Srange, Virus software stopped wokring

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Re: PC acting Srange, Virus software stopped wokring

Unread postby paulkerlin » March 29th, 2017, 3:15 pm

Hi mAl

All Done

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-03-2017
Ran by Paul (30-03-2017 06:14:49) Run:3
Running from C:\Users\Paul\Downloads
Loaded Profiles: Paul (Available Profiles: Paul)
Boot Mode: Normal
==============================================

fixlist content:
*****************
cmd: netsh advfirewall set domainprofile state off
*****************


========= netsh advfirewall set domainprofile state off =========

Ok.


========= End of CMD: =========


==== End of Fixlog 06:14:51 ====
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Re: PC acting Srange, Virus software stopped wokring

Unread postby mAL_rEm018 » March 29th, 2017, 4:20 pm

Hi Paul,


I have good news..there are no more signs of malware on your computer! :) Please follow the steps below and then you'll be all set to go.


I noticed that your Firefox and Chrome browsers were outdated. If you have not already done so, please follow the steps below to update them.

Update Firefox
  • Open Firefox.
  • Click on Help in the Menu Bar.
  • Select About Firefox.
  • Firefox should automatically update itself.
  • When the update has finished downloading, click Restart Firefox to Update.

Update Chrome
  • Open Chrome.
  • Open the menu, located on the top-right corner.
  • From the drop-down menu select Help and click on About Google Chrome.
  • Firefox should automatically update itself.
  • Once the update process is finish, please restart Chrome.


Next..


  • Please open the Start menu.
  • Click on Settings and then System.
  • Select Apps & Features.
  • Locate and click on the following programs:
    • Adobe Shockwave Player 12.1
    • Malwarebytes version 3.0.5.1299
  • Select uninstall.
  • Answer any questions attentively.
  • When the process is finished, please restart your computer.
    Note: you can only remove one program at a time.


To re-install Adobe Shockwave Player, please do the following..
  • Click on the following link: Adobe Shockwave Player.
  • Select Download Now and save the executable file to your desktop.
  • Right-Click Shockwave_Installer_Slim.exe and click Run as administrator.
    Make sure to uncheck all bundled software offers.
  • Select Next.
  • When the install process is over, select Close.


To re-install Malwarebytes, please do the following..

  • Please download Malwarebytes Anti-Malware from Here
  • Save it to your Desktop.
  • Right-Click on mb3-setup-consumer-3.0.6.1469-1096.exe and select Run as Administrator.
  • Follow the instructions on the screen to install the program.
  • Once the installation process is over Malwarebytes should automatically open.
  • Click on Check for Updates
  • You will most likely be prompted to restart your computer during the installation process, if so please allow the reboot.


Let's remove the tools we have been using so far..
  • Please download Delfix to your desktop.
  • Right-click on delfix_1.013.exe and select Run as administrator.
  • Check the following boxes:
    • Remove disinfection tools
    • Purge system restore
  • You can now safely remove any tools and/or logs that may remain on your computer.

FirewallRules: [UDP Query User{C9A1486A-AAF3-4FA4-AE63-8C0311224E26}C:\program files\vuze\azureus.exe] => (Allow) C:\program files\vuze\azureus.exe
FirewallRules: [TCP Query User{B8024B75-92A4-48BD-8920-05CE0277072C}C:\program files\vuze\azureus.exe] => (Allow) C:\program files\vuze\azureus.exe
FirewallRules: [UDP Query User{B358048D-C531-4EBA-A00B-EBC1FA2982C8}C:\users\paul\downloads\utorrent-1-6-1-build-490-utorrent.exe] => (Allow) C:\users\paul\downloads\utorrent-1-6-1-build-490-utorrent.exe
FirewallRules: [TCP Query User{388EC3DF-39D5-489A-AE8D-5F278FE8713E}C:\users\paul\downloads\utorrent-1-6-1-build-490-utorrent.exe] => (Allow) C:\users\paul\downloads\utorrent-1-6-1-build-490-utorrent.exe
FirewallRules: [{CB4A51BB-098D-470E-BC4C-B68B8D344C02}] => (Allow) C:\Users\Paul\AppData\Roaming\Vuze Leap\VuzeLeap.exe
FirewallRules: [{2C44403D-1157-4B2A-88E8-D91D2BB1DE59}] => (Allow) C:\Users\Paul\AppData\Roaming\Vuze Leap\VuzeLeap.exe
FirewallRules: [{9F37AE45-1C13-43C0-8A8B-96E86112B21D}] => (Allow) C:\Program Files\Vuze\Azureus.exe
FirewallRules: [{DCD3950B-5024-4301-BC82-78A080FB3E18}] => (Allow) C:\Program Files\Vuze\Azureus.exe

A word of caution: Using Peer-to-peer (P2P) programs such as uTorrent is a sure way to get infected. As you can see from the lines taken from your logs, uTorrent and Vuze are allowed to bypass your firewall. This basically means that anything can go in and out of your computer without asking for your permission. It's no surprise that most people who get infected are P2P users. Please follow my advice and stay away from peer-to-peer software...it will save you a lot of headaches in the future.

You should find the following information useful..

I would really appreciate it if you could reply to this post to let me know that you've seen it, so that I can request for this topic to be closed.
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Re: PC acting Srange, Virus software stopped wokring

Unread postby paulkerlin » March 31st, 2017, 4:21 pm

Hi mAL

All steps completed, thanks again for your help.

Paul
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Re: PC acting Srange, Virus software stopped wokring

Unread postby mAL_rEm018 » March 31st, 2017, 4:30 pm

paulkerlin wrote:All steps completed, thanks again for your help.

Paul

It's my pleasure Paul. Take care and stay safe! :)
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Re: PC acting Srange, Virus software stopped wokring

Unread postby pgmigg » March 31st, 2017, 4:51 pm

As the problems seem to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see
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