Welcome to MalwareRemoval.com, What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.
MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
So here are the scan results as instructed. im not a noob when it comes to so im careful when i handle my computer, one day i let my brother use it and he messes it up. apparently he was trying to download a crack for a game which i already own on steam and he opened itand its given me a migraine and ive been at it for the past 5 hours.. finally i landed here and i really need some expert help from you all.
this is the usual chain of events that happen every 30 min
b2.ijquery11.com, this is the one it always starts with
I am pgmigg and I'll be helping you with any malware problems.
Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
The instructions being given are for YOUR computer and system only! Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
You must have Administrator rights, permissions for this computer.
DO NOT run any other fix or removal tools unless instructed to do so!
DO NOT install any other software (or hardware) during the cleaning process until we are done as well as DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched. Extra Additions and Removals of files make the analysis more difficult.
Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" Absence of symptoms does not mean that everything is clear.
I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...
Please read all instructions carefully before executing and perform the steps, in the order given. lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Double-click CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your Desktop and copy/paste the contents in your next reply.
Step 2. TSG - SysInfo utility
Please download SysInfo.exe and save it to your Desktop.
Right click SysInfo.exe and select "Run As Administrator" to run it... if UAC prompts, please allow it.
The small square window will be opened with already highlighted text - please right click on it, select Copy and then paste it in your next post.
Then: Please tell me is this computer used for business or educational purposes and/or connected to a business or educational network? I need to know it - so I can provide the proper instructions.
Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections...
Don't post anything as attachments unless I will ask you about it specifically!
Please include in your next reply:
Do you have any problems executing the instructions?
Contents of CKFiles.txt log file
Contents of TSG - SysInfo utility
Answer to my question related to type of using of your computer
Thanks, pgmigg
Failure to post replies within 72 hours will result in this thread being closed
Due to a lack of response, this topic is now closed.
If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
Users browsing this forum: No registered users and 594 guests
Contact us:
Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.