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ie 11 menu buttone most of the timen greyed out

6 min read

This thread's last reply is from November 8, 2015, 11:34 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

bazer
November 4, 2015, 3:05 PM UTC
I have a picture of what I mean ZrQZ4Kl.png in the attachment its the little icons at the top there are 6 of them its these that go grey and cant be used thanks baz
Cypher Admin/Teacher
November 4, 2015, 3:18 PM UTC
So what you mean is IE is freezing and becomes unresponsive ?
bazer
November 4, 2015, 3:21 PM UTC
sometimes unresponsive and the icons go grey and the icons become non responsive am I being to picky baz
Cypher Admin/Teacher
November 4, 2015, 3:30 PM UTC
Do the following then let me know if it solves the problem.

  • Please download Microsoft FixIt and save it to the desktop.
  • Double click on MicrosoftFixit50195.exe select I Agree and click on Next.
  • Follow the on-screen prompts.
  • You may delete MicrosoftFixit50195.exe when finished and or keep it if any problems in the future with IE.
  • Next time IE is launched you will be prompted to reapply settings again, this is normal.
  • Note: Any add-ons will require to be reapplied after the above reset.
bazer
November 4, 2015, 3:41 PM UTC
ok have done the MS fix etc. had to add menu bar this I think is normal after a ie rest but its the menu bar that gets greyed out will monitor and see how this goes and get back to you thanks again baz
Cypher Admin/Teacher
November 4, 2015, 3:54 PM UTC
No problem.
Try it for a while then give me an update :)
Cypher Admin/Teacher
November 8, 2015, 11:34 AM UTC
a lack of response,