Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Help pls

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Unread postby wng_z3r0 » February 1st, 2006, 8:08 pm

Sorry for the delay :oops:
Real life caught up with me.
Please download process explorer from here:
http://www.sysinternals.com/Utilities/P ... lorer.html
Once you download it, unzip the folder, and then run processexplorerNT
You will get a message about symbols. Tell the program you don't need to configure the symbols.

Once you get to the main pane, double click on explorer.exe
A window will pop up. Click on the threads tab
Use your mouse to select the different threads (at the top half of the box)
With each thread, look at the kernel time and the User time. TEll me which ones are using the most amount of CPU time. Try to do this while the explorer process is using 100% cpu

User avatar
Admin/Teacher Emeritus
Posts: 4282
Joined: March 6th, 2005, 8:22 pm
Register to Remove

Unread postby PJWolf » February 1st, 2006, 8:50 pm

According to the software, and from your instructions it seems mostly kernal time that uses the cpu, some threads is more to user time and other thread is vice versa. There is more threads that is more kernal time than user time.

Does this make any sense to you?

It ok about the delay I know we have our life to deals with :)

Thanks, PJ

It now gone user time, starts with kernal time more to start wit then over time it goes user time. Does this may means I might have to reinstall xp again or what?
Active Member
Posts: 12
Joined: January 8th, 2006, 4:43 pm

Unread postby wng_z3r0 » February 1st, 2006, 9:41 pm

Which specific threads are chewing up the CPU?, not the explorer.exe itself?
User avatar
Admin/Teacher Emeritus
Posts: 4282
Joined: March 6th, 2005, 8:22 pm

Unread postby NonSuch » February 15th, 2006, 4:34 am

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
Posts: 28546
Joined: February 23rd, 2005, 7:08 am
Location: California
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 64 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware