My computer is set up to go to sleep after not being used for a few minutes. Instead, the computer shuts down. I cannot get it to come back using the mouse or keyboard even though they are both set up to wake the computer. When I hit the power button I get a black screen with a message that windows did not shut down successfully.
Another issue that I have, which i am not sure if it is related, is that i cannot update itunes. When itunes tells me that i have an update and i tell it to update, nothing happens.
Any assistance that you can provide is greatly appreciated.
Albertg
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17728 BrowserJavaVersion: 11.31.2
Run by [removed] at 19:28:04 on 2015-05-06
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3895.2030 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {F620D48B-1497-73CC-F290-58052563BEAE}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2015\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files (x86)\AVG\AVG2015\avgui.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\loggingserver.exe
C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\AVG Web TuneUp\avgcefrend.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://mysearch.avg.com/?cid={25F85CB3-8669-4FE6-965E-09B5F3DD42DD}&mid=4e518717ab0347cdb0fad16c220e0508-ad0e7999c551a9a68e9873bb70afebe9650dd904&lang=en&ds=AVG&coid=avgtbavg&cmpid=0415av&pr=fr&d=2015-05-03 10:58:00&v=4.1.0.411&pid=wtu&sg=&sap=hp
uProxyOverride = <-loopback>
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Web TuneUp: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Web TuneUp\4.1.0.411\AVG Web TuneUp.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avgui.exe" /TRAYONLY
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [vProt] "C:\Program Files (x86)\AVG Web TuneUp\vprot.exe"
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnableSecureUIAPath = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{047CB1BA-2C54-4E11-ABDA-AD617CA8CEEC} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2015-3-11 213984]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2015-3-11 344544]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2015-4-3 137184]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2015-3-20 40928]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2015-3-11 162784]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2015-4-9 284128]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2015-4-15 256992]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2015-4-7 291296]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [2015-4-15 3438032]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [2015-4-15 311792]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
R2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;C:\Program Files (x86)\HP\Common\HPSupportSolutionsFrameworkService.exe [2014-12-11 89864]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2014-9-18 14624]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2014-12-14 232192]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2014-11-28 1363160]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2014-11-28 765144]
R2 vToolbarUpdater18.4.0;vToolbarUpdater18.4.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe [2015-5-3 1875480]
R2 WtuSystemSupport;WtuSystemSupport;C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [2015-5-3 620056]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-8-6 320040]
R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf_amd64.sys [2014-11-28 18456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2014-4-12 103608]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2014-4-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2015-4-14 114688]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-11-26 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2014-8-16 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-11-28 1255736]
.
=============== Created Last 30 ================
.
2015-05-03 14:58:18 -------- d-----w- C:\Users\AL\AppData\Local\AVG Web TuneUp
2015-05-03 14:58:15 -------- d-----w- C:\ProgramData\AVG Security Toolbar
2015-05-03 14:57:56 -------- d-----w- C:\ProgramData\AVG Secure Search
2015-05-03 14:57:55 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2015-05-03 14:57:52 -------- d-----w- C:\ProgramData\AVG Web TuneUp
2015-05-03 14:57:47 -------- d-----w- C:\Program Files (x86)\AVG Web TuneUp
2015-04-15 18:05:15 -------- d-s---w- C:\Windows\System32\CompatTel
2015-04-15 18:05:15 -------- d-----w- C:\Windows\System32\appraiser
2015-04-15 17:06:02 256992 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2015-04-14 21:33:59 817664 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2015-04-09 18:11:14 284128 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2015-04-09 00:54:59 -------- d-----w- C:\Users\AL\AppData\Local\AudioLabel
2015-04-09 00:54:58 -------- d-----w- C:\Program Files (x86)\AudioLabel
2015-04-07 16:39:26 291296 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
.
==================== Find3M ====================
.
2015-04-15 00:16:46 778416 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2015-04-15 00:16:46 142512 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2015-04-03 13:34:12 137184 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2015-03-25 03:24:41 98304 ----a-w- C:\Windows\System32\wudriver.dll
2015-03-25 03:24:41 3298816 ----a-w- C:\Windows\System32\wucltux.dll
2015-03-25 03:24:41 191488 ----a-w- C:\Windows\System32\wuwebv.dll
2015-03-25 03:24:08 60416 ----a-w- C:\Windows\System32\WinSetupUI.dll
2015-03-25 03:23:58 12288 ----a-w- C:\Windows\System32\wu.upgrade.ps.dll
2015-03-25 03:23:55 36864 ----a-w- C:\Windows\System32\wuapp.exe
2015-03-25 03:00:57 92672 ----a-w- C:\Windows\SysWow64\wudriver.dll
2015-03-25 03:00:57 173056 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2015-03-25 03:00:15 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2015-03-23 03:25:15 726528 ----a-w- C:\Windows\System32\generaltel.dll
2015-03-23 03:25:01 769536 ----a-w- C:\Windows\System32\invagent.dll
2015-03-23 03:24:56 419840 ----a-w- C:\Windows\System32\devinv.dll
2015-03-23 03:24:54 957952 ----a-w- C:\Windows\System32\appraiser.dll
2015-03-23 03:24:53 30720 ----a-w- C:\Windows\System32\acmigration.dll
2015-03-23 03:24:53 227328 ----a-w- C:\Windows\System32\aepdu.dll
2015-03-23 03:24:53 192000 ----a-w- C:\Windows\System32\aepic.dll
2015-03-23 03:17:39 1111552 ----a-w- C:\Windows\System32\aeinv.dll
2015-03-20 16:18:18 40928 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2015-03-17 05:22:37 5557696 ----a-w- C:\Windows\System32\ntoskrnl.exe
2015-03-17 05:22:35 95672 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2015-03-17 05:22:35 155576 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2015-03-17 05:19:37 1727904 ----a-w- C:\Windows\System32\ntdll.dll
2015-03-17 05:17:00 362496 ----a-w- C:\Windows\System32\wow64win.dll
2015-03-17 05:17:00 243712 ----a-w- C:\Windows\System32\wow64.dll
2015-03-17 05:17:00 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2015-03-17 05:15:55 31232 ----a-w- C:\Windows\System32\lsass.exe
2015-03-17 05:15:44 338432 ----a-w- C:\Windows\System32\conhost.exe
2015-03-17 05:15:40 64000 ----a-w- C:\Windows\System32\auditpol.exe
2015-03-17 05:13:29 60416 ----a-w- C:\Windows\System32\msobjs.dll
2015-03-17 05:13:17 146432 ----a-w- C:\Windows\System32\msaudite.dll
2015-03-17 05:01:09 3976632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2015-03-17 05:01:09 3920824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2015-03-17 04:59:26 1309696 ----a-w- C:\Windows\SysWow64\ntdll.dll
2015-03-17 04:57:25 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2015-03-17 04:57:21 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2015-03-17 04:57:20 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2015-03-17 04:57:17 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2015-03-17 04:57:17 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2015-03-17 04:57:13 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2015-03-17 04:57:12 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2015-03-17 04:57:11 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2015-03-17 04:57:07 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2015-03-17 04:56:59 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2015-03-17 04:56:56 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2015-03-17 04:56:41 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2015-03-17 04:56:15 50176 ----a-w- C:\Windows\SysWow64\auditpol.exe
2015-03-17 04:56:01 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2015-03-17 04:56:01 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2015-03-17 04:56:00 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2015-03-17 04:53:35 60416 ----a-w- C:\Windows\SysWow64\msobjs.dll
2015-03-17 04:53:13 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2015-03-17 03:45:24 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2015-03-17 03:45:23 2048 ----a-w- C:\Windows\SysWow64\user.exe
2015-03-17 03:43:04 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2015-03-17 03:43:04 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2015-03-17 03:43:04 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2015-03-17 03:43:03 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2015-03-13 04:25:14 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2015-03-13 04:25:01 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2015-03-13 04:09:12 66560 ----a-w- C:\Windows\System32\iesetup.dll
2015-03-13 04:08:33 584192 ----a-w- C:\Windows\System32\vbscript.dll
2015-03-13 04:08:27 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2015-03-13 04:08:17 417280 ----a-w- C:\Windows\System32\html.iec
2015-03-13 04:06:54 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2015-03-13 03:54:11 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2015-03-13 03:54:00 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2015-03-13 03:53:22 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2015-03-13 03:50:45 6025216 ----a-w- C:\Windows\System32\jscript9.dll
2015-03-13 03:44:48 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2015-03-13 03:42:18 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2015-03-13 03:32:48 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2015-03-13 03:28:48 503296 ----a-w- C:\Windows\SysWow64\vbscript.dll
2015-03-13 03:28:37 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2015-03-13 03:27:51 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2015-03-13 03:27:35 340992 ----a-w- C:\Windows\SysWow64\html.iec
2015-03-13 03:26:19 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2015-03-13 03:16:26 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2015-03-13 03:15:40 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2015-03-13 03:05:50 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2015-03-13 03:05:24 2125824 ----a-w- C:\Windows\System32\inetcpl.cpl
2015-03-13 03:01:16 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2015-03-13 02:49:21 4305408 ----a-w- C:\Windows\SysWow64\jscript9.dll
2015-03-13 02:45:57 2358784 ----a-w- C:\Windows\System32\wininet.dll
2015-03-13 02:43:41 2052608 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2015-03-13 02:42:47 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2015-03-13 02:20:28 1888256 ----a-w- C:\Windows\SysWow64\wininet.dll
2015-03-11 16:16:06 162784 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2015-03-11 16:13:36 344544 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2015-03-11 16:13:28 213984 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2015-03-10 03:25:10 1882624 ----a-w- C:\Windows\System32\msxml3.dll
2015-03-10 03:21:42 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2015-03-10 03:08:26 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2015-03-10 03:05:39 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2015-03-10 00:22:12 96784 ----a-w- C:\Windows\SysWow64\packet.dll
2015-03-10 00:22:12 369168 ----a-w- C:\Windows\System32\wpcap.dll
2015-03-10 00:22:12 35344 ----a-w- C:\Windows\System32\drivers\npf.sys
2015-03-10 00:22:12 281104 ----a-w- C:\Windows\SysWow64\wpcap.dll
.
============= FINISH: 19:28:39.30 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/25/2014 6:28:46 PM
System Uptime: 5/6/2015 7:14:43 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0C2KJT
Processor: Intel(R) Pentium(R) CPU G6950 @ 2.80GHz | CPU 1 | 2800/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 184.339 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (NTFS) - 466 GiB total, 109.221 GiB free.
K: is FIXED (NTFS) - 0 GiB total, 0.06 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP63: 4/12/2015 7:33:52 PM - Windows Backup
RP64: 4/14/2015 10:11:22 PM - Windows Update
RP65: 4/19/2015 8:55:13 PM - Windows Backup
RP66: 4/24/2015 10:59:25 PM - Installed AVG 2015
RP67: 4/26/2015 7:00:20 PM - Windows Backup
RP68: 5/3/2015 7:48:27 PM - Windows Backup
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Adobe Digital Editions 4.0
Adobe Flash Player 17 ActiveX
Adobe Reader XI (11.0.10)
Adobe Refresh Manager
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AudioLabel
AVG 2015
AVG Web TuneUp
Bing Bar
Bonjour
Broadcom NetXtreme-I Netlink Driver and Management Installer
BufferChm
Coupon Printer for Windows
D110
Definition Update for Microsoft Office 2010 (KB2965299) 64-Bit Edition
Dell Resource CD
Destinations
DeviceDiscovery
GeniusBox 2.0
Google Chrome
Google Update Helper
GPBaseService2
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Support Solutions Framework
HP Update
HPAppStudio
HPDiagnosticAlert
HPPhotoGadget
HPProductAssistant
HPSSupply
iTunes
Java 8 Update 31
Java Auto Updater
MarketResearch
Microsoft .NET Framework 4.5.2
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Modem Diagnostic Tool
MP3 Rocket
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NETGEAR Genie
NetWaiting
Network64
PS_AIO_07_D110_SW_Min
QuickTransfer
Scan
Secunia PSI (3.0.0.10004)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft Office 2010 (KB2553284) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2889839) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2920748) 64-Bit Edition
Security Update for Microsoft Word 2010 (KB2553428) 64-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
TurboTax 2014
TurboTax 2014 WinPerFedFormset
TurboTax 2014 WinPerReleaseEngine
TurboTax 2014 WinPerTaxSupport
TurboTax 2014 wrapper
Update for Microsoft Access 2010 (KB2837601) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2881026) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition
Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition
Update for Microsoft Office 2010 (KB2920813) 64-Bit Edition
Update for Microsoft Office 2010 (KB2956141) 64-Bit Edition
Update for Microsoft Office 2010 (KB2956191) 64-Bit Edition
Update for Microsoft Office 2010 (KB2965235) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2956075) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2965295) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2956190) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition
Update for Microsoft Visio 2010 (KB2881025) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2881021) 64-Bit Edition
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
WebReg
Windows Live ID Sign-in Assistant
.
==== Event Viewer Messages From Past Week ========
.
5/4/2015 8:51:24 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Solutions Framework Service service to connect.
5/4/2015 8:51:24 PM, Error: Service Control Manager [7000] - The HP Support Solutions Framework Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/3/2015 8:21:15 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR6.
.
==== End Of File ===========================
Another issue that I have, which i am not sure if it is related, is that i cannot update itunes. When itunes tells me that i have an update and i tell it to update, nothing happens.
Any assistance that you can provide is greatly appreciated.
Albertg
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17728 BrowserJavaVersion: 11.31.2
Run by [removed] at 19:28:04 on 2015-05-06
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3895.2030 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2015 *Enabled/Updated* {F620D48B-1497-73CC-F290-58052563BEAE}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2015\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files (x86)\AVG\AVG2015\avgui.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\loggingserver.exe
C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\AVG Web TuneUp\avgcefrend.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://mysearch.avg.com/?cid={25F85CB3-8669-4FE6-965E-09B5F3DD42DD}&mid=4e518717ab0347cdb0fad16c220e0508-ad0e7999c551a9a68e9873bb70afebe9650dd904&lang=en&ds=AVG&coid=avgtbavg&cmpid=0415av&pr=fr&d=2015-05-03 10:58:00&v=4.1.0.411&pid=wtu&sg=&sap=hp
uProxyOverride = <-loopback>
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Web TuneUp: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Web TuneUp\4.1.0.411\AVG Web TuneUp.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avgui.exe" /TRAYONLY
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [vProt] "C:\Program Files (x86)\AVG Web TuneUp\vprot.exe"
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: EnableSecureUIAPath = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{047CB1BA-2C54-4E11-ABDA-AD617CA8CEEC} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2015-3-11 213984]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2015-3-11 344544]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2015-4-3 137184]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2015-3-20 40928]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2015-3-11 162784]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2015-4-9 284128]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2015-4-15 256992]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2015-4-7 291296]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [2015-4-15 3438032]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [2015-4-15 311792]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
R2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;C:\Program Files (x86)\HP\Common\HPSupportSolutionsFrameworkService.exe [2014-12-11 89864]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2014-9-18 14624]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2014-12-14 232192]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2014-11-28 1363160]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2014-11-28 765144]
R2 vToolbarUpdater18.4.0;vToolbarUpdater18.4.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe [2015-5-3 1875480]
R2 WtuSystemSupport;WtuSystemSupport;C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [2015-5-3 620056]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-8-6 320040]
R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf_amd64.sys [2014-11-28 18456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2014-4-12 103608]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2014-4-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2015-4-14 114688]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-11-26 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2014-8-16 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-11-28 1255736]
.
=============== Created Last 30 ================
.
2015-05-03 14:58:18 -------- d-----w- C:\Users\AL\AppData\Local\AVG Web TuneUp
2015-05-03 14:58:15 -------- d-----w- C:\ProgramData\AVG Security Toolbar
2015-05-03 14:57:56 -------- d-----w- C:\ProgramData\AVG Secure Search
2015-05-03 14:57:55 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2015-05-03 14:57:52 -------- d-----w- C:\ProgramData\AVG Web TuneUp
2015-05-03 14:57:47 -------- d-----w- C:\Program Files (x86)\AVG Web TuneUp
2015-04-15 18:05:15 -------- d-s---w- C:\Windows\System32\CompatTel
2015-04-15 18:05:15 -------- d-----w- C:\Windows\System32\appraiser
2015-04-15 17:06:02 256992 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2015-04-14 21:33:59 817664 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2015-04-09 18:11:14 284128 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2015-04-09 00:54:59 -------- d-----w- C:\Users\AL\AppData\Local\AudioLabel
2015-04-09 00:54:58 -------- d-----w- C:\Program Files (x86)\AudioLabel
2015-04-07 16:39:26 291296 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
.
==================== Find3M ====================
.
2015-04-15 00:16:46 778416 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2015-04-15 00:16:46 142512 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2015-04-03 13:34:12 137184 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2015-03-25 03:24:41 98304 ----a-w- C:\Windows\System32\wudriver.dll
2015-03-25 03:24:41 3298816 ----a-w- C:\Windows\System32\wucltux.dll
2015-03-25 03:24:41 191488 ----a-w- C:\Windows\System32\wuwebv.dll
2015-03-25 03:24:08 60416 ----a-w- C:\Windows\System32\WinSetupUI.dll
2015-03-25 03:23:58 12288 ----a-w- C:\Windows\System32\wu.upgrade.ps.dll
2015-03-25 03:23:55 36864 ----a-w- C:\Windows\System32\wuapp.exe
2015-03-25 03:00:57 92672 ----a-w- C:\Windows\SysWow64\wudriver.dll
2015-03-25 03:00:57 173056 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2015-03-25 03:00:15 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2015-03-23 03:25:15 726528 ----a-w- C:\Windows\System32\generaltel.dll
2015-03-23 03:25:01 769536 ----a-w- C:\Windows\System32\invagent.dll
2015-03-23 03:24:56 419840 ----a-w- C:\Windows\System32\devinv.dll
2015-03-23 03:24:54 957952 ----a-w- C:\Windows\System32\appraiser.dll
2015-03-23 03:24:53 30720 ----a-w- C:\Windows\System32\acmigration.dll
2015-03-23 03:24:53 227328 ----a-w- C:\Windows\System32\aepdu.dll
2015-03-23 03:24:53 192000 ----a-w- C:\Windows\System32\aepic.dll
2015-03-23 03:17:39 1111552 ----a-w- C:\Windows\System32\aeinv.dll
2015-03-20 16:18:18 40928 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2015-03-17 05:22:37 5557696 ----a-w- C:\Windows\System32\ntoskrnl.exe
2015-03-17 05:22:35 95672 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2015-03-17 05:22:35 155576 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2015-03-17 05:19:37 1727904 ----a-w- C:\Windows\System32\ntdll.dll
2015-03-17 05:17:00 362496 ----a-w- C:\Windows\System32\wow64win.dll
2015-03-17 05:17:00 243712 ----a-w- C:\Windows\System32\wow64.dll
2015-03-17 05:17:00 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2015-03-17 05:15:55 31232 ----a-w- C:\Windows\System32\lsass.exe
2015-03-17 05:15:44 338432 ----a-w- C:\Windows\System32\conhost.exe
2015-03-17 05:15:40 64000 ----a-w- C:\Windows\System32\auditpol.exe
2015-03-17 05:13:29 60416 ----a-w- C:\Windows\System32\msobjs.dll
2015-03-17 05:13:17 146432 ----a-w- C:\Windows\System32\msaudite.dll
2015-03-17 05:01:09 3976632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2015-03-17 05:01:09 3920824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2015-03-17 04:59:26 1309696 ----a-w- C:\Windows\SysWow64\ntdll.dll
2015-03-17 04:57:25 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2015-03-17 04:57:21 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2015-03-17 04:57:20 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2015-03-17 04:57:17 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2015-03-17 04:57:17 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2015-03-17 04:57:13 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2015-03-17 04:57:12 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2015-03-17 04:57:11 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2015-03-17 04:57:07 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2015-03-17 04:56:59 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2015-03-17 04:56:56 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2015-03-17 04:56:41 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2015-03-17 04:56:15 50176 ----a-w- C:\Windows\SysWow64\auditpol.exe
2015-03-17 04:56:01 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2015-03-17 04:56:01 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2015-03-17 04:56:00 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2015-03-17 04:53:35 60416 ----a-w- C:\Windows\SysWow64\msobjs.dll
2015-03-17 04:53:13 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2015-03-17 03:45:24 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2015-03-17 03:45:23 2048 ----a-w- C:\Windows\SysWow64\user.exe
2015-03-17 03:43:04 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2015-03-17 03:43:04 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2015-03-17 03:43:04 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2015-03-17 03:43:03 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2015-03-13 04:25:14 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2015-03-13 04:25:01 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2015-03-13 04:09:12 66560 ----a-w- C:\Windows\System32\iesetup.dll
2015-03-13 04:08:33 584192 ----a-w- C:\Windows\System32\vbscript.dll
2015-03-13 04:08:27 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2015-03-13 04:08:17 417280 ----a-w- C:\Windows\System32\html.iec
2015-03-13 04:06:54 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2015-03-13 03:54:11 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2015-03-13 03:54:00 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2015-03-13 03:53:22 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2015-03-13 03:50:45 6025216 ----a-w- C:\Windows\System32\jscript9.dll
2015-03-13 03:44:48 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2015-03-13 03:42:18 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2015-03-13 03:32:48 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2015-03-13 03:28:48 503296 ----a-w- C:\Windows\SysWow64\vbscript.dll
2015-03-13 03:28:37 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2015-03-13 03:27:51 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2015-03-13 03:27:35 340992 ----a-w- C:\Windows\SysWow64\html.iec
2015-03-13 03:26:19 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2015-03-13 03:16:26 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2015-03-13 03:15:40 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2015-03-13 03:05:50 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2015-03-13 03:05:24 2125824 ----a-w- C:\Windows\System32\inetcpl.cpl
2015-03-13 03:01:16 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2015-03-13 02:49:21 4305408 ----a-w- C:\Windows\SysWow64\jscript9.dll
2015-03-13 02:45:57 2358784 ----a-w- C:\Windows\System32\wininet.dll
2015-03-13 02:43:41 2052608 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2015-03-13 02:42:47 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2015-03-13 02:20:28 1888256 ----a-w- C:\Windows\SysWow64\wininet.dll
2015-03-11 16:16:06 162784 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2015-03-11 16:13:36 344544 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2015-03-11 16:13:28 213984 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2015-03-10 03:25:10 1882624 ----a-w- C:\Windows\System32\msxml3.dll
2015-03-10 03:21:42 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2015-03-10 03:08:26 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2015-03-10 03:05:39 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2015-03-10 00:22:12 96784 ----a-w- C:\Windows\SysWow64\packet.dll
2015-03-10 00:22:12 369168 ----a-w- C:\Windows\System32\wpcap.dll
2015-03-10 00:22:12 35344 ----a-w- C:\Windows\System32\drivers\npf.sys
2015-03-10 00:22:12 281104 ----a-w- C:\Windows\SysWow64\wpcap.dll
.
============= FINISH: 19:28:39.30 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 11/25/2014 6:28:46 PM
System Uptime: 5/6/2015 7:14:43 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0C2KJT
Processor: Intel(R) Pentium(R) CPU G6950 @ 2.80GHz | CPU 1 | 2800/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 184.339 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (NTFS) - 466 GiB total, 109.221 GiB free.
K: is FIXED (NTFS) - 0 GiB total, 0.06 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP63: 4/12/2015 7:33:52 PM - Windows Backup
RP64: 4/14/2015 10:11:22 PM - Windows Update
RP65: 4/19/2015 8:55:13 PM - Windows Backup
RP66: 4/24/2015 10:59:25 PM - Installed AVG 2015
RP67: 4/26/2015 7:00:20 PM - Windows Backup
RP68: 5/3/2015 7:48:27 PM - Windows Backup
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Adobe Digital Editions 4.0
Adobe Flash Player 17 ActiveX
Adobe Reader XI (11.0.10)
Adobe Refresh Manager
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AudioLabel
AVG 2015
AVG Web TuneUp
Bing Bar
Bonjour
Broadcom NetXtreme-I Netlink Driver and Management Installer
BufferChm
Coupon Printer for Windows
D110
Definition Update for Microsoft Office 2010 (KB2965299) 64-Bit Edition
Dell Resource CD
Destinations
DeviceDiscovery
GeniusBox 2.0
Google Chrome
Google Update Helper
GPBaseService2
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Support Solutions Framework
HP Update
HPAppStudio
HPDiagnosticAlert
HPPhotoGadget
HPProductAssistant
HPSSupply
iTunes
Java 8 Update 31
Java Auto Updater
MarketResearch
Microsoft .NET Framework 4.5.2
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Modem Diagnostic Tool
MP3 Rocket
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NETGEAR Genie
NetWaiting
Network64
PS_AIO_07_D110_SW_Min
QuickTransfer
Scan
Secunia PSI (3.0.0.10004)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft Office 2010 (KB2553284) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2889839) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2920748) 64-Bit Edition
Security Update for Microsoft Word 2010 (KB2553428) 64-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
TurboTax 2014
TurboTax 2014 WinPerFedFormset
TurboTax 2014 WinPerReleaseEngine
TurboTax 2014 WinPerTaxSupport
TurboTax 2014 wrapper
Update for Microsoft Access 2010 (KB2837601) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2881026) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition
Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition
Update for Microsoft Office 2010 (KB2920813) 64-Bit Edition
Update for Microsoft Office 2010 (KB2956141) 64-Bit Edition
Update for Microsoft Office 2010 (KB2956191) 64-Bit Edition
Update for Microsoft Office 2010 (KB2965235) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2956075) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2965295) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2956190) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition
Update for Microsoft Visio 2010 (KB2881025) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2881021) 64-Bit Edition
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
WebReg
Windows Live ID Sign-in Assistant
.
==== Event Viewer Messages From Past Week ========
.
5/4/2015 8:51:24 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Solutions Framework Service service to connect.
5/4/2015 8:51:24 PM, Error: Service Control Manager [7000] - The HP Support Solutions Framework Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/3/2015 8:21:15 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR6.
.
==== End Of File ===========================