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Don't know if virus: Laptop suddenly won't do anything?

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This thread's last reply is from March 30, 2015, 11:18 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

T778
March 30, 2015, 2:46 AM UTC
It starts up and logs in as normal but then I can not open anything.

Browser will not open

Will not let me search the system from the right hand Windows 8 sidebar

Can not open any type of game or application

The internet symbol shows me as connected, even with internet turned off

My anti-virus does NOT open on start up or at all

I can not open the task manager

If I click on these things it shows the circle icon next yo the cursor then nothing happens

My computer is a Dell 15z with windows 8.1.

Thanks.
NonSuch Administrator
March 30, 2015, 11:18 PM UTC

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