Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Wonky computer after installing TomTom crap

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Wonky computer after installing TomTom crap

Unread postby Screed92 » December 1st, 2014, 1:48 am

Need help, please. Just bought a new TomTom the other day. Went to their website as listed in the manual today to download their software. Seems like loads of crapware was installed instead. Looks like I was able to remove most of what was installed but Spybot is still coming up with a whole list of stuff, but there are two items that it can't get rid of. I've uninstalled everything that was installed today but the computer is still acting very wonky so I'm not sure I got everything.

Downloaded DDS but it won't run for some reason.

Thanks in advance for your help.
Regular Member
Posts: 23
Joined: August 29th, 2008, 9:56 pm
Register to Remove

Re: Wonky computer after installing TomTom crap

Unread postby nunped » December 2nd, 2014, 12:34 pm

Hello Screed92, and welcome to the forum.

My name is nunped and I'll be helping you with any malware problems.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Here are some guidelines for the cleaning process to run as easy as possible.

  1. Please read this topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
  2. The instructions being given are for YOUR computer and system only! Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  3. You must have Administrator rights permissions for this computer.
  4. DO NOT run any other fix or removal tools unless instructed to do so!
  5. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  6. Only post your problem at one help site. Applying fixes from multiple help sites can cause problems.
  7. Only reply to this thread. Do not start another thread.
  8. The absence of symptoms does not imply the absence of malware. Please continue responding until I give you the "All Clean".
  9. No Reply Within 3 Days will result in your topic being closed!

Read through these instructions with your full attention.
Please ask first if you have any doubts.

Try this tool:
Please download OTL by Old Timer and save it to your Desktop.

  • Right click on OTL.exe And select Run as administrator to run it.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.
User avatar
MRU Honors Grad Emeritus
Posts: 1210
Joined: August 17th, 2011, 5:03 pm
Location: Portugal

Re: Wonky computer after installing TomTom crap

Unread postby Cypher » December 6th, 2014, 8:20 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Posts: 15148
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 32 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware