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I cannot download anything. I get the message: Your current security settings do not allow this file to be downloaded. I have run a scan of my antiviral software in both the regular and safe modes. It says that I have no infections. I am using IE 11, Windows 7, 64 bit and keep my computer up to date for both Windows and my antiviral software (MS Security Essentials). Whatever this is that's infecting my computer, it's also affecting my android cell phone. I get no notifications of emails, texts, etc. I can't download a DDS log because of this.
Hi and welcome to Malware Removal Forum. My name is Cypher, and I will be helping you with your malware problems. This may or may not, solve other issues you have with your machine. If you no longer require help i would be grateful if you would let me know.
Before we start please note the following important guidelines.
If you don't know or understand something, please don't hesitate to ask.
Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
Only reply to this thread do not start another, Please continue responding until I give you the "All Clean" Remember, absence of symptoms does not mean the infection is all gone.
Please DO NOT run any other tools or scans whilst I am helping you.
Please DO NOT install any other software (or hardware) during the cleaning process.
Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
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