A few months ago my brother borrowed my laptop for a few days while I was away and I can only assume he downloaded some infected files. Since then I have had a problem with pop-ups and additional adverts within web pages where they shouldn't be, as well as new tabs opening with other adverts and the odd automatic download.
The only way I have been able to manage this problem is through having Adblock Plus installed which all but restricts the adverts. It is a pain, though, as more websites seem to be not allowing the use of Adblock. Plus I feel that the laptop is vulnerable with this sort of thing. I would prefer to not use Adblock at all but it is the only way to make the laptop functional.
I have unsuccessfully attempted to remove the virus or malware (not entirely sure what malware is exactly) through the use of a few different programs: Windows Defender, Malwarebytes, AdwCleaner, and CCleaner for if there were any lingering problems within my web browsers. As I said, these have all been unsuccessful and had little to no effect on the problem.
Thanks in advance for any help.
Here is the DDS.txt log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.17028 BrowserJavaVersion: 10.65.2
Run by [removed] at 17:08:51 on 2014-08-13
Microsoft Windows 8 6.2.9200.0.1252.44.1033.18.3975.1971 [GMT 1:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRYSVC.EXE
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\BtwRSupportService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Prey\platform\windows\cronsvc.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\Microsoft\System Update kb70007\WindowsUpdater.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Control Center\SUSSoundProxy.exe
C:\Program Files (x86)\MSR\Privoxy\privoxy.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkClient.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.EXE
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Users\Tom\AppData\Roaming\Search Protection\SearchProtection.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Sony\VAIO Care\ESRV\esrv.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update\vuagent.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://uk.search.yahoo.com/?type=28236 ... got-yhp-ie
uDefault_Page_URL = hxxp://sony13.msn.com
uProxyServer = hxxp=127.0.0.1:8118;https=127.0.0.1:8118
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\Sony\MSS\3.8.141\McAfeeMSS_IE.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Spotify Web Helper] "C:\Users\Tom\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [BitTorrent Sync] "C:\Program Files (x86)\BitTorrent Sync\BTSync.exe" /MINIMIZED
uRun: [Spotify] "C:\Users\Tom\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [BitTorrent] "C:\Users\Tom\AppData\Roaming\BitTorrent\BitTorrent.exe"
uRun: [SearchProtection] "C:\Users\Tom\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Intel AppUp(R) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
mRun: [mcpltui_exe] "C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe" /platui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\MCAFEE~1.LNK - C:\Program Files\McAfeeEx\MOCP\core\OcpTray.exe
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{05681841-5FBF-4CA9-B25D-0A2D51B57EF6} : DHCPNameServer = 192.168.42.129
TCP: Interfaces\{0649AA00-CFA1-489E-A278-C3315E1F40EA} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{0649AA00-CFA1-489E-A278-C3315E1F40EA}\44D2C496E6B6026596277696E6 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{C9F07621-5ED4-414F-9432-E4B832585E07} : DHCPNameServer = 192.168.0.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\msosb.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "c:\Windows\SysWOW64\Rundll32.exe" "c:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /SONYAPO
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [Bluetooth] C:\Program Files\WIDCOMM\Bluetooth Software\bttray.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-6-3 647736]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2012-6-22 782360]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2012-6-22 343696]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-6-3 92536]
R2 BcmBtRSupport;Bluetooth Radio Control Service;C:\Windows\System32\BtwRSupportService.exe [2014-1-30 2228440]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-21 2356912]
R2 CronService;Cron Service for Prey;C:\Prey\platform\windows\cronsvc.exe [2013-12-6 23552]
R2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-19 377768]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2014-4-2 87368]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2013-6-3 2468496]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-6-19 634632]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-6-3 129824]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-6-3 166688]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
R2 McSchedulerSvc;McAfee PC Task Scheduler Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2013-6-3 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-6-3 182752]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2013-10-17 166912]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-2-6 483864]
R2 SampleCollector;Intel(R) System Behavior Tracker Collector Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2013-11-19 266168]
R2 System Update kb70007;System Update kb70007;C:\Windows\Microsoft\System Update kb70007\WindowsUpdater.exe [2014-5-2 16384]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-6-3 365344]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\Drivers\bcbtums.sys [2013-6-3 170200]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-26 202752]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\Drivers\btwampfl.sys [2013-6-3 165080]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\Drivers\btwl2cap.sys [2014-1-30 40248]
R3 BTWPANFL;BTW PAN filter driver;C:\Windows\System32\Drivers\btwpanfl.sys [2014-1-30 44912]
R3 ICCS;Intel(R) Integrated Clock Controller Service - Intel(R) ICCS;C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe [2013-6-3 169752]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-14 342528]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2012-6-22 311120]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2012-6-22 519576]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\Drivers\RtsPStor.sys [2013-6-3 354016]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-6-3 760032]
R3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\Drivers\semav6thermal64ro.sys [2014-4-21 13792]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\Drivers\SFEP.sys [2012-7-16 14336]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-7-12 34544]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2014-2-20 60504]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2014-5-20 1642544]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-26 198656]
S2 McOobeSv2;McAfee OOBE Service2;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2014-4-3 315008]
S3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\Drivers\e1y60x64.sys [2012-6-2 283136]
S3 HPMo4DE3;Mouse Suite Driver_4DE3 (WDF Version);C:\Windows\System32\Drivers\HPMo4DE3.sys [2013-11-20 25088]
S3 HPub4DE3;USB Mouse Low Filter Driver_4DE3 (WDF Version);C:\Windows\System32\Drivers\HPub4DE3.sys [2013-11-20 18432]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\Drivers\htcnprot.sys [2013-10-17 36928]
S3 HtcVCom32;HTC Diagnostic Port;C:\Windows\System32\Drivers\HtcVComV64.sys [2010-3-9 121800]
S3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;C:\Program Files\Sony\MSS\3.8.141\McCHSvc.exe [2014-1-16 289256]
S3 mfeicfcoreocp;McAfee Content Filter;C:\Program Files\McAfeeEx\MOCP\core\mfeicfcore.exe [2013-6-3 2782392]
S3 NetworkSupport;NetworkSupport;C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkSupport.exe [2013-6-3 629336]
S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2013-1-29 124568]
S3 SOHDms;VAIO Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2013-3-1 463000]
S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2013-1-29 79000]
S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\Drivers\usbaapl64.sys [2012-12-13 54784]
S3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-19 377768]
S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2013-6-3 477792]
S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2013-1-6 972000]
.
=============== Created Last 30 ================
.
2014-08-13 15:42:39 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{09152392-0D23-444F-8220-94E07399F142}\mpengine.dll
2014-08-08 14:20:19 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-08-08 14:20:19 -------- d-----w- C:\Program Files\iTunes
2014-08-08 14:20:19 -------- d-----w- C:\Program Files\iPod
2014-08-08 14:20:19 -------- d-----w- C:\Program Files (x86)\iTunes
2014-08-08 14:03:18 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-08-01 13:46:40 -------- d-----w- C:\Users\Tom\AppData\Roaming\HTC
2014-08-01 13:45:43 -------- d-----w- C:\Users\Tom\AppData\Local\HTC MediaHub
2014-08-01 13:44:31 -------- d-----w- C:\Program Files (x86)\Spirent Communications
2014-08-01 13:42:52 -------- d-----w- C:\Users\Tom\AppData\Local\Downloaded Installations
2014-08-01 13:42:23 -------- d-----w- C:\Program Files (x86)\HTC
2014-08-01 13:42:12 -------- d-----w- C:\Temp
2014-08-01 13:42:12 -------- d-----w- C:\ProgramData\HTC
2014-07-25 10:32:33 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-07-14 23:18:39 -------- d-----w- C:\Users\Tom\AppData\Roaming\Search Protection
.
==================== Find3M ====================
.
2014-06-26 20:53:24 703968 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-06-26 20:53:24 105440 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-19 02:12:11 2239488 ----a-w- C:\Windows\System32\wininet.dll
2014-06-19 02:12:02 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2014-06-19 02:12:02 53760 ----a-w- C:\Windows\System32\UXInit.dll
2014-06-19 02:10:33 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2014-06-19 02:10:28 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-06-19 02:10:28 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-06-19 02:09:55 1508864 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-06-19 00:53:52 1766400 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-06-19 00:53:42 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2014-06-19 00:52:46 2863616 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-06-19 00:52:42 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-06-19 00:52:42 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-06-19 00:52:19 1440768 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-06-19 00:33:44 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-06-19 00:30:35 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-06-18 22:05:00 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2014-06-17 23:27:37 1440256 ----a-w- C:\Windows\SysWow64\osk.exe
2014-06-17 23:24:48 1557504 ----a-w- C:\Windows\System32\osk.exe
2014-06-11 04:18:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2014-06-06 14:06:38 596480 ----a-w- C:\Windows\System32\qedit.dll
2014-06-06 10:17:56 497152 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-06-02 22:33:45 265216 ----a-w- C:\Windows\System32\InkEd.dll
2014-05-29 23:31:26 452608 ----a-w- C:\Windows\SysWow64\SHCore.dll
2014-05-29 23:03:04 588288 ----a-w- C:\Windows\System32\SHCore.dll
2014-05-29 23:02:28 439808 ----a-w- C:\Windows\System32\lsm.dll
2014-05-29 23:02:27 1281536 ----a-w- C:\Windows\System32\lsasrv.dll
2014-05-29 22:24:46 576512 ----a-w- C:\Windows\System32\drivers\afd.sys
2014-05-19 23:45:49 86528 ----a-w- C:\Windows\SysWow64\wudriver.dll
2014-05-19 23:24:17 253440 ----a-w- C:\Windows\System32\WUSettingsProvider.dll
2014-05-19 23:24:17 1623040 ----a-w- C:\Windows\System32\wucltux.dll
2014-05-19 23:24:17 100352 ----a-w- C:\Windows\System32\wudriver.dll
2014-05-19 23:24:09 176640 ----a-w- C:\Windows\System32\storewuauth.dll
.
============= FINISH: 17:10:04.00 ===============
Here is the Attach.txt log:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume3
Install Date: 12/09/2013 18:55:43
System Uptime: 13/08/2014 16:29:30 (1 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz | N/A | 1801/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 671 GiB total, 300.099 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP36: 29/04/2014 02:38:41 - Windows Update
RP37: 06/05/2014 00:38:18 - Installed Java 7 Update 55
RP38: 16/05/2014 22:06:31 - Windows Update
RP39: 20/05/2014 13:47:42 - Removed VAIO Update
RP40: 10/06/2014 13:33:06 - Installed The Sims Deluxe Edition
RP41: 07/07/2014 00:00:48 - Windows Update
RP42: 11/07/2014 19:36:49 - Windows Update
RP43: 25/07/2014 11:31:08 - Installed Java 7 Update 65
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Flash Player 14 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader XI (11.0.07) MUI
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BitTorrent
Bonjour
Broadcom 802.11 Network Adapter
Broadcom Wireless Utility
Call of Duty(R) 4 - Modern Warfare(TM)
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
CCleaner
CyberLink Power2Go 8
CyberLink PowerDVD
DivX Setup
ESDL
FDUx86
Google Chrome
Google Earth Plug-in
Google Update Helper
HTC Driver Installer
HTC Sync Manager
Intel AppUp(R) center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) PROSet/Wireless NFC Software
Intel(R) Rapid Storage Technology
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
IPTInstaller
iTunes
Java 7 Update 65
Java Auto Updater
Malwarebytes Anti-Malware version 2.0.1.1004
McAfee Parental Controls
Microsoft Office 365 - en-us
Microsoft SkyDrive
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106
Microsoft XNA Framework Redistributable 4.0
Microsoft_VC80_ATL_x86
Microsoft_VC80_ATL_x86_x64
Microsoft_VC80_CRT_x86
Microsoft_VC80_CRT_x86_x64
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFC_x86_x64
Microsoft_VC80_MFCLOC_x86
Microsoft_VC80_MFCLOC_x86_x64
Microsoft_VC90_ATL_x86
Microsoft_VC90_ATL_x86_x64
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFC_x86_x64
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
PDF Settings CS5
PlayMemories Home
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Restore
Search Protection
Shared C Run-time for x64
Skype™ 6.16
Spotify
SSLx64
SSLx86
Steam
Synaptics Pointing Device Driver
System Update kb70007
The Sims Deluxe Edition
VAIO - Xperia Link
VAIO BIOS Data Transfer Utility
VAIO Care
VAIO Care Hardware Diagnostics Plugin
VAIO Control Center
VAIO CPU Fan Diagnostic
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Gesture Control
VAIO Image Optimizer
VAIO Improvement
VAIO Media Server Settings
VAIO Movie Creator
VAIO Sample Music
VAIO Transfer Support
VAIO Update
VC80CRTRedist - 8.0.50727.6195
VCCx64
VCCx86
VHD
VIx64
VIx86
VLC media player 2.1.3
VPMx64
VSSTx64
VSSTx86
VU5x64
VU5x86
VWSTx86
WIDCOMM Bluetooth Software
XperiaLinkx86
.
==== End Of File ===========================
The only way I have been able to manage this problem is through having Adblock Plus installed which all but restricts the adverts. It is a pain, though, as more websites seem to be not allowing the use of Adblock. Plus I feel that the laptop is vulnerable with this sort of thing. I would prefer to not use Adblock at all but it is the only way to make the laptop functional.
I have unsuccessfully attempted to remove the virus or malware (not entirely sure what malware is exactly) through the use of a few different programs: Windows Defender, Malwarebytes, AdwCleaner, and CCleaner for if there were any lingering problems within my web browsers. As I said, these have all been unsuccessful and had little to no effect on the problem.
Thanks in advance for any help.
Here is the DDS.txt log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.17028 BrowserJavaVersion: 10.65.2
Run by [removed] at 17:08:51 on 2014-08-13
Microsoft Windows 8 6.2.9200.0.1252.44.1033.18.3975.1971 [GMT 1:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRYSVC.EXE
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\BtwRSupportService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Prey\platform\windows\cronsvc.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\Microsoft\System Update kb70007\WindowsUpdater.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Control Center\SUSSoundProxy.exe
C:\Program Files (x86)\MSR\Privoxy\privoxy.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkClient.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.EXE
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Users\Tom\AppData\Roaming\Search Protection\SearchProtection.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Sony\VAIO Care\ESRV\esrv.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update\vuagent.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://uk.search.yahoo.com/?type=28236 ... got-yhp-ie
uDefault_Page_URL = hxxp://sony13.msn.com
uProxyServer = hxxp=127.0.0.1:8118;https=127.0.0.1:8118
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\Sony\MSS\3.8.141\McAfeeMSS_IE.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Spotify Web Helper] "C:\Users\Tom\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [BitTorrent Sync] "C:\Program Files (x86)\BitTorrent Sync\BTSync.exe" /MINIMIZED
uRun: [Spotify] "C:\Users\Tom\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [BitTorrent] "C:\Users\Tom\AppData\Roaming\BitTorrent\BitTorrent.exe"
uRun: [SearchProtection] "C:\Users\Tom\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Intel AppUp(R) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4
mRun: [mcpltui_exe] "C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe" /platui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\MCAFEE~1.LNK - C:\Program Files\McAfeeEx\MOCP\core\OcpTray.exe
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{05681841-5FBF-4CA9-B25D-0A2D51B57EF6} : DHCPNameServer = 192.168.42.129
TCP: Interfaces\{0649AA00-CFA1-489E-A278-C3315E1F40EA} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{0649AA00-CFA1-489E-A278-C3315E1F40EA}\44D2C496E6B6026596277696E6 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{C9F07621-5ED4-414F-9432-E4B832585E07} : DHCPNameServer = 192.168.0.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\msosb.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.131\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "c:\Windows\SysWOW64\Rundll32.exe" "c:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /SONYAPO
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [Bluetooth] C:\Program Files\WIDCOMM\Bluetooth Software\bttray.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-6-3 647736]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2012-6-22 782360]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2012-6-22 343696]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-6-3 92536]
R2 BcmBtRSupport;Bluetooth Radio Control Service;C:\Windows\System32\BtwRSupportService.exe [2014-1-30 2228440]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-21 2356912]
R2 CronService;Cron Service for Prey;C:\Prey\platform\windows\cronsvc.exe [2013-12-6 23552]
R2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-19 377768]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2014-4-2 87368]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2013-6-3 2468496]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-6-19 634632]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-6-3 129824]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-6-3 166688]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
R2 McSchedulerSvc;McAfee PC Task Scheduler Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2013-6-3 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-6-3 182752]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2013-10-17 166912]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-2-6 483864]
R2 SampleCollector;Intel(R) System Behavior Tracker Collector Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2013-11-19 266168]
R2 System Update kb70007;System Update kb70007;C:\Windows\Microsoft\System Update kb70007\WindowsUpdater.exe [2014-5-2 16384]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-6-3 365344]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\Drivers\bcbtums.sys [2013-6-3 170200]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-26 202752]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\Drivers\btwampfl.sys [2013-6-3 165080]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\Drivers\btwl2cap.sys [2014-1-30 40248]
R3 BTWPANFL;BTW PAN filter driver;C:\Windows\System32\Drivers\btwpanfl.sys [2014-1-30 44912]
R3 ICCS;Intel(R) Integrated Clock Controller Service - Intel(R) ICCS;C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe [2013-6-3 169752]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-14 342528]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2012-6-22 311120]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2012-6-22 519576]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\Drivers\RtsPStor.sys [2013-6-3 354016]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-6-3 760032]
R3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\Drivers\semav6thermal64ro.sys [2014-4-21 13792]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\Drivers\SFEP.sys [2012-7-16 14336]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-7-12 34544]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2014-2-20 60504]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2014-5-20 1642544]
R3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-26 198656]
S2 McOobeSv2;McAfee OOBE Service2;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-6-3 328928]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2014-4-3 315008]
S3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\Drivers\e1y60x64.sys [2012-6-2 283136]
S3 HPMo4DE3;Mouse Suite Driver_4DE3 (WDF Version);C:\Windows\System32\Drivers\HPMo4DE3.sys [2013-11-20 25088]
S3 HPub4DE3;USB Mouse Low Filter Driver_4DE3 (WDF Version);C:\Windows\System32\Drivers\HPub4DE3.sys [2013-11-20 18432]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\Drivers\htcnprot.sys [2013-10-17 36928]
S3 HtcVCom32;HTC Diagnostic Port;C:\Windows\System32\Drivers\HtcVComV64.sys [2010-3-9 121800]
S3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;C:\Program Files\Sony\MSS\3.8.141\McCHSvc.exe [2014-1-16 289256]
S3 mfeicfcoreocp;McAfee Content Filter;C:\Program Files\McAfeeEx\MOCP\core\mfeicfcore.exe [2013-6-3 2782392]
S3 NetworkSupport;NetworkSupport;C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkSupport.exe [2013-6-3 629336]
S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2013-1-29 124568]
S3 SOHDms;VAIO Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2013-3-1 463000]
S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2013-1-29 79000]
S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\Drivers\usbaapl64.sys [2012-12-13 54784]
S3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-19 377768]
S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2013-6-3 477792]
S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2013-1-6 972000]
.
=============== Created Last 30 ================
.
2014-08-13 15:42:39 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{09152392-0D23-444F-8220-94E07399F142}\mpengine.dll
2014-08-08 14:20:19 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-08-08 14:20:19 -------- d-----w- C:\Program Files\iTunes
2014-08-08 14:20:19 -------- d-----w- C:\Program Files\iPod
2014-08-08 14:20:19 -------- d-----w- C:\Program Files (x86)\iTunes
2014-08-08 14:03:18 10924376 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-08-01 13:46:40 -------- d-----w- C:\Users\Tom\AppData\Roaming\HTC
2014-08-01 13:45:43 -------- d-----w- C:\Users\Tom\AppData\Local\HTC MediaHub
2014-08-01 13:44:31 -------- d-----w- C:\Program Files (x86)\Spirent Communications
2014-08-01 13:42:52 -------- d-----w- C:\Users\Tom\AppData\Local\Downloaded Installations
2014-08-01 13:42:23 -------- d-----w- C:\Program Files (x86)\HTC
2014-08-01 13:42:12 -------- d-----w- C:\Temp
2014-08-01 13:42:12 -------- d-----w- C:\ProgramData\HTC
2014-07-25 10:32:33 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-07-14 23:18:39 -------- d-----w- C:\Users\Tom\AppData\Roaming\Search Protection
.
==================== Find3M ====================
.
2014-06-26 20:53:24 703968 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-06-26 20:53:24 105440 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-19 02:12:11 2239488 ----a-w- C:\Windows\System32\wininet.dll
2014-06-19 02:12:02 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2014-06-19 02:12:02 53760 ----a-w- C:\Windows\System32\UXInit.dll
2014-06-19 02:10:33 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2014-06-19 02:10:28 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-06-19 02:10:28 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-06-19 02:09:55 1508864 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-06-19 00:53:52 1766400 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-06-19 00:53:42 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2014-06-19 00:52:46 2863616 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-06-19 00:52:42 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-06-19 00:52:42 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-06-19 00:52:19 1440768 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-06-19 00:33:44 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-06-19 00:30:35 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-06-18 22:05:00 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2014-06-17 23:27:37 1440256 ----a-w- C:\Windows\SysWow64\osk.exe
2014-06-17 23:24:48 1557504 ----a-w- C:\Windows\System32\osk.exe
2014-06-11 04:18:14 4038144 ----a-w- C:\Windows\System32\win32k.sys
2014-06-06 14:06:38 596480 ----a-w- C:\Windows\System32\qedit.dll
2014-06-06 10:17:56 497152 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-06-02 22:33:45 265216 ----a-w- C:\Windows\System32\InkEd.dll
2014-05-29 23:31:26 452608 ----a-w- C:\Windows\SysWow64\SHCore.dll
2014-05-29 23:03:04 588288 ----a-w- C:\Windows\System32\SHCore.dll
2014-05-29 23:02:28 439808 ----a-w- C:\Windows\System32\lsm.dll
2014-05-29 23:02:27 1281536 ----a-w- C:\Windows\System32\lsasrv.dll
2014-05-29 22:24:46 576512 ----a-w- C:\Windows\System32\drivers\afd.sys
2014-05-19 23:45:49 86528 ----a-w- C:\Windows\SysWow64\wudriver.dll
2014-05-19 23:24:17 253440 ----a-w- C:\Windows\System32\WUSettingsProvider.dll
2014-05-19 23:24:17 1623040 ----a-w- C:\Windows\System32\wucltux.dll
2014-05-19 23:24:17 100352 ----a-w- C:\Windows\System32\wudriver.dll
2014-05-19 23:24:09 176640 ----a-w- C:\Windows\System32\storewuauth.dll
.
============= FINISH: 17:10:04.00 ===============
Here is the Attach.txt log:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume3
Install Date: 12/09/2013 18:55:43
System Uptime: 13/08/2014 16:29:30 (1 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz | N/A | 1801/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 671 GiB total, 300.099 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP36: 29/04/2014 02:38:41 - Windows Update
RP37: 06/05/2014 00:38:18 - Installed Java 7 Update 55
RP38: 16/05/2014 22:06:31 - Windows Update
RP39: 20/05/2014 13:47:42 - Removed VAIO Update
RP40: 10/06/2014 13:33:06 - Installed The Sims Deluxe Edition
RP41: 07/07/2014 00:00:48 - Windows Update
RP42: 11/07/2014 19:36:49 - Windows Update
RP43: 25/07/2014 11:31:08 - Installed Java 7 Update 65
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Community Help
Adobe Flash Player 14 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader XI (11.0.07) MUI
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BitTorrent
Bonjour
Broadcom 802.11 Network Adapter
Broadcom Wireless Utility
Call of Duty(R) 4 - Modern Warfare(TM)
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
CCleaner
CyberLink Power2Go 8
CyberLink PowerDVD
DivX Setup
ESDL
FDUx86
Google Chrome
Google Earth Plug-in
Google Update Helper
HTC Driver Installer
HTC Sync Manager
Intel AppUp(R) center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) PROSet/Wireless NFC Software
Intel(R) Rapid Storage Technology
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
IPTInstaller
iTunes
Java 7 Update 65
Java Auto Updater
Malwarebytes Anti-Malware version 2.0.1.1004
McAfee Parental Controls
Microsoft Office 365 - en-us
Microsoft SkyDrive
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106
Microsoft XNA Framework Redistributable 4.0
Microsoft_VC80_ATL_x86
Microsoft_VC80_ATL_x86_x64
Microsoft_VC80_CRT_x86
Microsoft_VC80_CRT_x86_x64
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFC_x86_x64
Microsoft_VC80_MFCLOC_x86
Microsoft_VC80_MFCLOC_x86_x64
Microsoft_VC90_ATL_x86
Microsoft_VC90_ATL_x86_x64
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFC_x86_x64
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
PDF Settings CS5
PlayMemories Home
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Restore
Search Protection
Shared C Run-time for x64
Skype™ 6.16
Spotify
SSLx64
SSLx86
Steam
Synaptics Pointing Device Driver
System Update kb70007
The Sims Deluxe Edition
VAIO - Xperia Link
VAIO BIOS Data Transfer Utility
VAIO Care
VAIO Care Hardware Diagnostics Plugin
VAIO Control Center
VAIO CPU Fan Diagnostic
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Gesture Control
VAIO Image Optimizer
VAIO Improvement
VAIO Media Server Settings
VAIO Movie Creator
VAIO Sample Music
VAIO Transfer Support
VAIO Update
VC80CRTRedist - 8.0.50727.6195
VCCx64
VCCx86
VHD
VIx64
VIx86
VLC media player 2.1.3
VPMx64
VSSTx64
VSSTx86
VU5x64
VU5x86
VWSTx86
WIDCOMM Bluetooth Software
XperiaLinkx86
.
==== End Of File ===========================
