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Can't get past Windows loader screen before PC reboots

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This thread's last reply is from July 21, 2014, 5:34 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Androidlight
July 20, 2014, 11:23 PM UTC
So a couple of months back I could use my PC, which runs XP with SP2 I believe installed. It wasn't 100% smooth, as every couple of days it would crash with blue screens of death. I can't say what caused them, but I did try using avira antivirus, malwarebytes etc to fix, and it got better for a while before eventually turning to the state it's in now.

So currently the furthest I can get on startup is the black Windows XP screen with the logo and loader bar, before it then has a very brief blue screen flash and reboots into the 'We apologize for the inconvenience, but Windows did not start succesfully' screen with the option of going into Safe Mode / Last known Good Configuration. Whatever option I take, it reboots back to this screen eventually.

I've got 'Avira Rescue Boot 2013' on a CD and can boot off of that, which allows me some access to my files. I can't run DDS as I can't access my desktop, could I download and run it on the avira disk? I do plan to upgrade Windows XP to 7 as the support's died, just want to get it fixed first as I've a fair amount of old things on there and this did occur before MS stopped support for XP as well. Would greatly greatly appreciate any suggestions. Thanks
Gary R Administrator
July 21, 2014, 5:34 AM UTC
If you're running Windows with XP, then Microsoft no longer offers support for that OS, and you should upgrade to a newer OS immediately.

In any case, we too no longer offer support for XP machines .... see ... viewtopic.php?p=560007#p560007

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