This thread's last reply is from July 11, 2014, 8:56 AM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
There is this virus/malaware that is preventing me from opening/downloading any virus protection related programs.
I am currently running safe mode until I get this problem solved or instructed other wise.
Thank you for your help
LOGS:
Attachments:
- [attachment removed: FRST.txt]
- [attachment removed: Addition.txt]
Bumping or Replying to Your Own Topic
May I draw your attention to the topic:
ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.
The section
here explains why you should not reply to or try to bump your topic.
Please submit a new log and wait for a helper to reply. Thank you for your understanding.
Posting Logs as Attachments
May I draw your attention to the topic:
ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.
The instructions for running DDS found
HERE, state how we need you to post the logs, so we can help you.
The section
here explains why you should not post attachments unless the helper assisting you requests that you do so.
If you still require assistance, please start a new topic and
copy and
paste your DDS logs (DDS.txt and Attach.txt) and wait for a new helper. Thank you for your understanding.
This topic is now closed.