Welcome to MalwareRemoval.com, What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.
I find it hard to believe that you gave me the advice to switch off system restore.
My computer was working absolutley fine up til that point and since then has gone from bad to worse.
My cd/dvd writer isnt working and ive spent the whole of the last 3 days trying to fix my computer
i cant believe you gave that advice then washed your hands of the affair as if you had no part to play in it
In no way would flushing system restore have affected your hardware.
We are speciallists at malware removal, we do not have the expertise to deal with hardware issues, so when we suspect such things we give advice as to the best place to go to get help. They would be the places we ourselves would go to for such assistance.
Turning on and off system restore would only have cleared those old restore points so they could not have effected what is currently happening on your system.
I assume you installed this software for the DVD prior to the system restore flush.
If so was it working satifacturally prior to that flush.
If it was not, we had not been advised of that point.
If it was, we had no reason to believe that you would have a need to restore back for other issues, and for malware issues you would have been reinfecting yourself with all the malware that we had been able to get off your system, so they needed to go.
So I do not see how Andy could have advised you any different to how he did.
Sorry for losing it a bit there but I've spent the last four days trying to get my laptop working again after doing that system restore thing.
I rang Vaio in the end and they helped me put it right.
I was pretty sure that the problem started after following your advice. If you say thats impossible then I accept that.
Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted
Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.