I have a particularly worst case of malware-system infestation [rootkit I guess, but not sure], which causes unpredicted actions; i cannot open the downloads window [directly as well as using ctrl+j] in IE 11, despite resetting it many times through 'internet options' in the control-panel. also, the moment I connect to the internet, the malware starts exploiting the connection for continuously transferring data [I dunno what; indicated by the continuous blinking of the LEDs in my router] without rest, to some place on the internet I dunno - so much that the internet usage for every month has shot up like ridiculously crazy without a clue - that I dread so much to connect to the internet even for my important purposes. it can't be detected by the signatures of any of the antimalware software I have tried so far - bitdefender, kaspersky, emsisoft, malwarebytes, superantispyware, windows defender, herdprotect, hitmanpro, etc., [I dont use more than 1 real-time-resident-protection at the same time, as is the same for on-demand scanners]. I guess this malware's signature is not yet registered in any malware-database; so, I guessed that manual removal using the help of specialised tools is the only possibility and so I sought help at bleepingcomputer.com as you can refer at
http://www.bleepingcomputer.com/forums/t/520666/i-am-not-sure-if-i-am-infected-but-100-sure-that-my-machine-has-some-problem/
and
http://www.bleepingcomputer.com/forums/t/522168/very-infected-machine-with-an-assortment-of-malware/
but as you can see, I was told that I was out of choices except formatting my hard-disk clean and clean-install the OS, coz this malware-system was highly elusive and sophisticated. my concern is that I have a portable hard-disk to which I have to backup my personal files [documents, photos, movies, etc.], and if I connect it back to my laptop after clean-installing the OS, wont the malware return back? coz I can see for sure clearly that the malware infects any USB drive I connect to my laptop. I am not so much a geek, to interpret the results of tools like GMER, but I have some files under my suspicion [but not sure]:
a) inside "C:\Windows\System32"
[1]
.crusader
[PS: I have not seen a file before with the extension 'crusader' and no name.] whose content is:
<Actions><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\0679f2b994c7952ede4c69955fd421b4169795ff.SharedTA" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\1b6da2a1fe16536314695069a587fb4008d12786.SharedTA" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\205139f4bef28987bc4374e3145d52344e53353c.Tls" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\41cfaca9f4d8be21d5eccacff939bb5dd64b23fc.Tls" rootkit="yes" /></Group></Actions>
[2] PerfStringBackup.INI
[3] HideMyIpSRVOff.ini
[4] NOISE.THA
[5] activity.txt
[6] AdmList.txt
[7] HP_ActiveX_Patch_NOT_DETECTED.txt
[8] gatherNetworkInfo.vbs
[9] onlinesetup.cmd
[10] winrm.cmd
[11] manage-bde.wsf
[12] "C:\Windows\System32\drivers\aq9vzx4r.sys"
b) stubborn files and folders:
[13] "<drive>:\System Volume Information"
[14] "<drive>:\System Volume Information\tracking.log"
[15] "H:\$Extend\$ObjId"
and other files which make safe-removal of USB-mass-storage-devices impossible coz of 'file under use' reason; which have 'hidden' and 'system' attributes - clearing these attributes crashes windows-explorer; where <drive> is C, D, E, (local drives) and H (portable drive).
c) [16] notepad starts up on booting to display this:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
d) suspicious processes and process-IDs [not sure though]:
[17] 75dff2b7- 6936- 4c06- a8bb- 676a7b00b24b
[18] WLIDSVCM.exe 3040
[19] AB8902B4- 09CA- 4BB6- B78D- A8F59079A8D5
[20] rundll32.exe 995C996E- D918- 4A8C- A302- 45719A6F4EA7
d)not sure about:
[21] "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0"
[22] "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0"
I cannot afford to lose my huge collection of personal files. do I have a hope? can anyone help? thanks in advance
http://www.bleepingcomputer.com/forums/t/520666/i-am-not-sure-if-i-am-infected-but-100-sure-that-my-machine-has-some-problem/
and
http://www.bleepingcomputer.com/forums/t/522168/very-infected-machine-with-an-assortment-of-malware/
but as you can see, I was told that I was out of choices except formatting my hard-disk clean and clean-install the OS, coz this malware-system was highly elusive and sophisticated. my concern is that I have a portable hard-disk to which I have to backup my personal files [documents, photos, movies, etc.], and if I connect it back to my laptop after clean-installing the OS, wont the malware return back? coz I can see for sure clearly that the malware infects any USB drive I connect to my laptop. I am not so much a geek, to interpret the results of tools like GMER, but I have some files under my suspicion [but not sure]:
a) inside "C:\Windows\System32"
[1]
.crusader
[PS: I have not seen a file before with the extension 'crusader' and no name.] whose content is:
<Actions><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\0679f2b994c7952ede4c69955fd421b4169795ff.SharedTA" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\1b6da2a1fe16536314695069a587fb4008d12786.SharedTA" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\205139f4bef28987bc4374e3145d52344e53353c.Tls" rootkit="yes" /></Group><Group name=""><File path="C:\user files\U\Collection\software\internet software\CoffeeCup HTML Editor 12.6 Build 448 Portable\SKEL\41cfaca9f4d8be21d5eccacff939bb5dd64b23fc.Tls" rootkit="yes" /></Group></Actions>
[2] PerfStringBackup.INI
[3] HideMyIpSRVOff.ini
[4] NOISE.THA
[5] activity.txt
[6] AdmList.txt
[7] HP_ActiveX_Patch_NOT_DETECTED.txt
[8] gatherNetworkInfo.vbs
[9] onlinesetup.cmd
[10] winrm.cmd
[11] manage-bde.wsf
[12] "C:\Windows\System32\drivers\aq9vzx4r.sys"
b) stubborn files and folders:
[13] "<drive>:\System Volume Information"
[14] "<drive>:\System Volume Information\tracking.log"
[15] "H:\$Extend\$ObjId"
and other files which make safe-removal of USB-mass-storage-devices impossible coz of 'file under use' reason; which have 'hidden' and 'system' attributes - clearing these attributes crashes windows-explorer; where <drive> is C, D, E, (local drives) and H (portable drive).
c) [16] notepad starts up on booting to display this:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
d) suspicious processes and process-IDs [not sure though]:
[17] 75dff2b7- 6936- 4c06- a8bb- 676a7b00b24b
[18] WLIDSVCM.exe 3040
[19] AB8902B4- 09CA- 4BB6- B78D- A8F59079A8D5
[20] rundll32.exe 995C996E- D918- 4A8C- A302- 45719A6F4EA7
d)not sure about:
[21] "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0"
[22] "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0"
I cannot afford to lose my huge collection of personal files. do I have a hope? can anyone help? thanks in advance