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Vista says all-any downloads have a virus. Stops download

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Vista says all-any downloads have a virus. Stops download

Unread postby Mossydog » January 11th, 2014, 6:10 pm

HI Malware Removal volunteers,
my laptop running Vista Business (SP 2) will not let me download anything. A box across the bottom opens and says the file(s) contain a virus and stops the download. Same thing happens when I try to open an attachment in an email.
Thought the problem was with AVG anti-virus so I removed it and installed Avast. Same problem. Then Avast did an update and then denied access to internet altogether. So removed it thinking I would just download the 2014 version of AVG, but couldn't download the file. So installed a 2012 version that was on computer so that I would at least have some protection while trying to figure this download problem out.

I downloaded the DDS to a thumb drive on another computer, moved it to this one after deactivating AVG (said it had a virus)
here is the DDS.txt, I will put the Attach.txt in the next post.

Frustrated with computers right now and thinking about going back to pen and paper.
Any help would be appreciated. Thanks, Mossydog

DDS (Ver_11-03-05.01) - NTFSx86
Run by Angie at 13:45:09.49 on Sat 01/11/2014
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.3069.1361 [GMT -8:00]
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: ZoneAlarm Free Firewall Firewall *Enabled* {E6380B7E-D4B2-19F1-083E-56486607704B}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Dell\Dell Mobile Broadband\systray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Angie\Desktop\dds (1).scr
============== Pseudo HJT Report ===============
uSearch Bar = Preserve
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - c:\program files\avg\avg2012\avgdtiex.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.EXE
mRun: [systray] c:\program files\dell\dell mobile broadband\systray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [ZoneAlarm] "c:\program files\checkpoint\zonealarm\zatray.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {9FB232C5-6909-4F81-99B4-BAB4998940F2}
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Big%20City%20Adventure/Images/armhelper.ocx
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level

--multi-install --chrome
Hosts: http://www.spywareinfo.com
============= SERVICES / DRIVERS ===============
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 31952]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-9-19 64288]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-11-8 250080]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-12-23 41040]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-4-11 302368]
R1 NvtSp50;Novatel Wireless NDIS 5 Single-Packet Read Protocol Driver;c:\windows\system32\drivers\NvtSp50.sys [2008-6-10 22016]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-19 21504]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2012-8-30 27056]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2012-8-30 497320]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2010-7-8 25824]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2010-7-6 14088]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-12-10 142176]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]
R3 NWDellModem;Dell Wireless Mobile Broadband Modem Driver;c:\windows\system32\drivers\nwdelmdm.sys [2007-11-2 166144]
R3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;c:\windows\system32\drivers\nwdelser.sys [2007-11-2 166144]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2013-10-16 5175856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-22 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-3 257416]
S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]
S3 C781BUS;CASIO C781 USB Composite Device Driver(UDP);c:\windows\system32\drivers\C781BUS.sys [2013-7-1 81536]
S3 C781Mdm;CASIO C781(UDP);c:\windows\system32\drivers\C781Mdm.sys [2013-7-1 168832]
S3 C781Vsp;CASIO C781 Diagnostic Serial Port(UDP);c:\windows\system32\drivers\C781Vsp.sys [2013-7-1 168832]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-31 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-9-22 136176]
S3 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2010-9-7 202048]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-7-24 30560]
S3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\PTDMBus.sys [2008-1-25 29952]
S3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\PTDMMdm.sys [2008-1-25 41856]
S3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\PTDMVsp.sys [2008-1-25 39936]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;"c:\program files\lavasoft\ad-aware\aawservice.exe" --> c:\program files\lavasoft\ad-aware\AAWService.exe [?]
S4 NWDellPort2;Dell Wireless Mobile Broadband Status2 Port Driver;c:\windows\system32\drivers\nwdelser2.sys [2007-10-29 92288]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
=============== Created Last 30 ================
2014-01-11 05:11:32 -------- d-----w- c:\users\angie\appdata\roaming\AVG2012
2014-01-11 05:06:45 -------- d--h--w- C:\$AVG
2014-01-11 05:06:44 -------- d-----w- c:\windows\system32\drivers\AVG
2014-01-11 05:06:44 -------- d-----w- c:\progra~2\AVG2012
2013-12-27 20:22:50 -------- d-----w- c:\program files\iPod
2013-12-27 20:22:43 -------- d-----w- c:\program files\iTunes
2013-12-27 20:22:43 -------- d-----w- c:\progra~2\188F1432-103A-4ffb-80F1-36B633C5C9E1
==================== Find3M ====================
2013-12-14 06:34:37 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-14 06:34:36 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
============= FINISH: 13:46:46.19 ===============

Here is the Attach.txt file.
Again, Thanks for taking a look, Mossydog

DDS (Ver_11-03-05.01)
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume3
Install Date: 10/29/2007 4:51:40 PM
System Uptime: 1/11/2014 9:30:03 AM (4 hours ago)
Motherboard: Dell Inc. | | 0HX767
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz | Microprocessor | 2201/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 136 GiB total, 67.816 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.114 GiB free.
F: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1229: 12/9/2013 12:24:31 PM - Scheduled Checkpoint
RP1230: 12/12/2013 6:52:36 PM - Scheduled Checkpoint
RP1232: 12/12/2013 7:07:52 PM - avast! antivirus system restore point
RP1233: 12/12/2013 7:17:37 PM - Device Driver Package Install: ALWIL Software Network Service
RP1234: 12/13/2013 11:27:15 PM - Installed Google Chrome
RP1235: 12/14/2013 12:45:56 PM - Scheduled Checkpoint
RP1236: 12/16/2013 12:04:13 AM - Scheduled Checkpoint
RP1237: 12/17/2013 12:00:05 AM - Scheduled Checkpoint
RP1238: 12/27/2013 11:56:54 AM - Scheduled Checkpoint
RP1239: 12/28/2013 12:00:03 AM - Scheduled Checkpoint
RP1240: 12/29/2013 10:07:00 AM - Scheduled Checkpoint
RP1242: 1/2/2014 8:45:17 AM - avast! antivirus system restore point
RP1243: 1/10/2014 4:37:46 PM - Scheduled Checkpoint
RP1245: 1/10/2014 7:47:45 PM - avast! antivirus system restore point
RP1246: 1/10/2014 9:03:30 PM - Installed AVG 2012
RP1247: 1/10/2014 9:04:32 PM - Installed AVG 2012
RP1248: 1/11/2014 12:24:46 PM - Scheduled Checkpoint
==== Installed Programs ======================
2004 Mahjongg
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe Acrobat 8 Professional
Adobe Acrobat 8.1.4 Professional
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge 1.0
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Common File Installer
Adobe Creative Suite 3 Design Premium
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash CS3
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Center 1.0
Adobe Help Viewer CS3
Adobe Illustrator CS2
Adobe Illustrator CS3
Adobe InDesign CS2
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe Media Player
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS2
Adobe Photoshop CS3
Adobe Reader 9.3.4
Adobe Setup
Adobe Shockwave Player 11.5
Adobe SING CS3
Adobe Stock Photos 1.0
Adobe Stock Photos CS3
Adobe SVG Viewer 3.0
Adobe Type Manager 4.1
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server {ko_KR}
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2012
Bejeweled 2 Deluxe
Big City Adventure
Big Fish Games: Game Manager
Broadcom Management Programs
Browser Address Error Redirector
CASIO C781 USB Driver V1.0.4.0
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Creative MediaSource 5
CyberView CS 1.3D (Build 20100930)
Dell DataSafe Online
Dell Driver Download Manager
Dell Mobile Broadband Card Utility
Dell System Customization Wizard
Dell Touchpad
Dell Wireless WLAN Card
Digital Line Detect
Dream Chronicles
Escape Rosecliff Island
Google Chrome
Google SketchUp 7
Google SketchUp 8
Google Update Helper
Hidden Expedition ® - Devil's Triangle
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Icon Commander 1.10
Janes Hotel
Java Auto Updater
Java(TM) 7 Update 5
Java(TM) SE Runtime Environment 6
JavaFX 2.1.1
Junk Mail filter update
Las Vegas Casino
Magellan Communicator
Mahjongg Jr.
Mahjongg Master 4
Mahjongg Master 5
Mahjongg Master Egyptian Edition
Mahjongg Patience
Mahjongg Tiles of Time Lite
Malwarebytes Anti-Malware version
Memeo Instant Backup
Memory Monitor 2.6
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Corporation
Microsoft LifeCam
Microsoft Office File Validation Add-In
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook Connector
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ Run Time Lib Setup
Microsoft Works
Modem Diagnostic Tool
MotoHelper 2.0.24 Driver 4.7.1
MotoHelper MergeModules
Motorola Mobile Drivers Installation 4.7.1
Move Media Player
Mozilla Sunbird (0.9)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Case Files: Madame Fate (remove only)
Mystery Case Files: Prime Suspects ™
Mystery Case Files: Ravenhearst (remove only)
Mystery Case Files: Return to Ravenhearst ™
Mystery P.I.: The New York Fortune
Mystery P.I.: The Vegas Heist
NVIDIA Drivers
Opera 12.02
OVT Scanner X86
PANTECH PC USB Modem Software
PDF Settings
png2icon 1.0
Product Documentation Launcher
QualxServ Service Agreement
Revo Uninstaller 1.94
Seagate Dashboard
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Segoe UI
Shrink O'Matic
Skype™ 5.0
Sound Blaster Audigy ADVANCED MB
SpywareBlaster 4.6
Tweaking.com - Windows Repair (All in One)
Uninstall OVT Scanner
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
User's Guides
VC 9.0 Runtime
Verizon Tool Launcher for C781
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VZAccess Manager
WIDCOMM Bluetooth Software
Winamp Detector Plug-in
Winamp Toolbar
WinDirStat 1.1.2
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live OneCare safety scanner
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live Upload Tool
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
ZoneAlarm Firewall
ZoneAlarm Free Firewall
ZoneAlarm LTD Toolbar
ZoneAlarm Security
ZoneAlarm Security Toolbar
==== Event Viewer Messages From Past Week ========
1/11/2014 7:01:16 AM, Error: Service Control Manager [7023] - The WinDefend service terminated with the following error:

Access is denied.
1/11/2014 7:01:16 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following

error: The specified service does not exist as an installed service.
1/11/2014 7:00:00 AM, Error: Microsoft-Windows-ResourcePublication [1002] - Element

Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and

PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.
1/10/2014 6:35:18 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to

load: aswKbd
==== End Of File ===========================
Last edited by NonSuch on January 12th, 2014, 3:28 am, edited 1 time in total.
Reason: Edited to add attach.txt data which was in a second post that has now been removed.
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Re: Vista says all-any downloads have a virus. Stops downloa

Unread postby pgmigg » January 12th, 2014, 8:35 pm

Hello Mossydog,

Welcome back to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start

Failure to post replies within 72 hours will result in this thread being closed
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Re: Vista says all-any downloads have a virus. Stops downloa

Unread postby pgmigg » January 13th, 2014, 1:19 am

Hello Mossydog,

I downloaded the DDS to a thumb drive on another computer, moved it to this one
Please use this method for all downloads I will ask until it will be possible on infected computer.

Step 1.
Run CKScanner
  1. Please download CKScanner from Here to the clean computer and save it your thumb drive.
  2. Important: Copy and save the CKScanner.exe to the Desktop of infected computer.
  3. Right-click CKScanner.exe and select "Run as administrator...", then click Search For Files.
  4. After a very short time, when the cursor hourglass disappears, click Save List To File.
  5. A message box will verify the file saved.
  6. Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of a log created by CKFiles.txt
  3. Do you see any changes in computer behavior?

Please do not hesitate to divide the post into multiple if it is too long...


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Re: Vista says all-any downloads have a virus. Stops downloa

Unread postby Cypher » January 17th, 2014, 7:02 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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