I'm running a Dell Vostro, with Vista home Pro. It came with McAfee SaaS which has been quite good, but I believe it may have been compromised.
Last month, I logged in as usual, only to realize that my computer had deleted all the files under my login. Everything stored in other locations on the HD was still intact, but it was as if I had reinstalled the software for that user only. It had also reverted to an out-of-the-box state, requiring me to customize all the settings as I had when I first got the machine.
I then crated a second Admin-level account, began using only this one, but now a month on, it has happened again. I logged on only to find my computer had reverted again to an out-of-the-box state, and all the data under the second user's folder was gone.
Additionally, it seems AVG has installed itself somehow onto IE, but I haven't used IE since I got a Trojan dropper from the "Bin Laden is Dead" news story. I didn't know it was there until recently, as I don't see it when I use Firefox. It seems also that Site Advisor was installed somehow, and it was never a part of my original McAfee SW. I ran Malwarebytes and it said there were no infections found, but since it has always said that, I don't know if I should trust it. It seems someone may be remotely causing my machine to "reinstall" vista, but can only do so for the account in use at the time.
I should also mention that at various times, e.g. when logging into facebook, the computer will freeze for about two minutes. The hard drive spins continuously, and the mouse pointer will not move. Then it reverts back to my control. I noticed this only in the last six months. This also appears to be random, but it seems to happen most often with fb. Clicking on new sites I've never visited before also causes it.
Thank you for your time, any help is much appreciated.
The DDS logs are as follows:
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520 BrowserJavaVersion: 10.45.2
Run by [removed] at 0:41:18 on 2013-12-07
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.864 [GMT -8:00]
.
AV: McAfee® Security-as-a-Service *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee® Security-as-a-Service *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee® Security-as-a-Service *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Windows\system32\oodag.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.1.2\ToolbarUpdater.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\saHookMain.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.1.2\loggingserver.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\iashost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfeann.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\oodtray.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myINX.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://login.live.com/login.srf?wa=wsi ... 3&id=38936
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20130920182333.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.1.2.1\AVG SafeGuard toolbar_toolbar.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.1.2.1\AVG SafeGuard toolbar_toolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [OODefragTray] c:\windows\system32\oodtray.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Nikon Transfer Monitor] c:\program files\common files\nikon\monitor\NkMonitor.exe
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [EKStatusMonitor] c:\program files\kodak\aio\statusmonitor\EKStatusMonitor.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.1.121\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {3B54DEAB-C6D4-48a8-8C32-A70558643400} - c:\program files\finalvideodownloader\fvdRunner.html
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {B30C9F17-BF16-481e-BAEA-44A86128E1B4} - c:\program files\freeyoutubetomp3turboconverter\ytmRunner.html
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{1FA14526-FC9B-408E-9DD5-5EDAA35277B2} : DHCPNameServer = [removed] [removed] [removed]
TCP: Interfaces\{CBD7A2A8-7A7C-4642-8A3E-0A3693E40FAD} : DHCPNameServer = 192.168.1.254
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\17.1.2\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-10-29 566656]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-9-26 37664]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-1-19 64912]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-10-29 212272]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2008-12-13 77824]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2013-3-15 395640]
R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files\kodak\aio\statusmonitor\EKPrinterSDK.exe [2013-1-15 780152]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2012-8-13 177768]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2013-9-20 203840]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2013-9-20 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-9-20 172416]
R2 Motorola Device Manager;Motorola Device Manager Service;c:\program files\motorola mobility\motorola device manager\MotoHelperService.exe [2013-7-31 137528]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2013-9-20 291800]
R2 PST Service;PST Service;c:\program files\motorola\motforwarddaemon\ForwardDaemon.exe [2013-11-8 65657]
R2 RumorServer;McAfee Peer Distribution Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2013-9-20 291800]
R2 vToolbarUpdater17.1.2;vToolbarUpdater17.1.2;c:\program files\common files\avg secure search\vtoolbarupdater\17.1.2\ToolbarUpdater.exe [2013-11-12 1734680]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-10-29 235520]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-10-29 65928]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-10-29 363688]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-12-13 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-12-13 43608]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\drivers\OEM13Vfx.sys [2008-12-13 7424]
R3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\drivers\OEM13Vid.sys [2008-12-13 235840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2013-3-20 6272]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.1.121\McCHSvc.exe [2010-9-2 227232]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-10-29 92632]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-12-13 34248]
S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2013-3-26 26240]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2013-3-19 21376]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2013-3-19 23936]
S3 mr97310c;CIF Dual-Mode Camera;c:\windows\system32\drivers\mr97310c.sys [2010-2-20 110592]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2008-11-17 1128944]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-07 00:43:04 -------- d-----w- C:\New Folder
2013-12-07 00:43:04 -------- d-----w- \New Folder
2013-11-15 03:49:52 768512 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2013-11-14 04:27:08 297984 ----a-w- c:\windows\system32\gdi32.dll
2013-11-14 04:26:58 993792 ----a-w- c:\windows\system32\crypt32.dll
2013-11-14 04:26:46 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-11-14 04:26:45 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-08 23:32:07 -------- d-----w- c:\programdata\Motorola
2013-11-08 23:31:54 -------- d-----w- C:\Temp
2013-11-08 23:31:54 -------- d-----w- \Temp
2013-11-08 23:31:28 -------- d-----w- c:\program files\Motorola
2013-11-08 23:31:28 -------- d-----w- c:\program files\common files\MSSoap
2013-11-08 23:31:27 -------- d-----w- c:\program files\Motorola Mobility
2013-11-08 23:30:49 -------- d-----w- c:\program files\MSXML 4.0
2013-11-08 23:28:07 -------- d-----w- c:\program files\common files\Motorola Shared
.
==================== Find3M ====================
.
2013-11-21 02:51:26 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-21 02:51:26 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-12 15:26:48 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-10-13 09:48:06 1806848 ----a-w- c:\windows\system32\jscript9.dll
2013-10-13 09:35:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-13 09:35:38 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 09:30:14 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-10-13 09:29:02 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-10-13 09:25:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-10-11 02:35:09 715038 ----a-w- c:\windows\unins000.exe
2013-10-08 14:50:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
.
============= FINISH: 0:42:12.39 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 12/13/2008 6:46:26 AM
System Uptime: 12/6/2013 2:19:08 PM (10 hours ago)
.
Motherboard: Dell Inc. | | 0M277C
Processor: Intel(R) Core(TM)2 Duo CPU T5670 @ 1.80GHz | U2E1 | 1200/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 139 GiB total, 4.545 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 1.149 GiB free.
E: is CDROM (UDF)
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0001
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0001
Service: tunmp
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0002
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0002
Service: tunmp
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0003
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0003
Service: tunmp
.
==== System Restore Points ===================
.
RP848: 12/3/2013 11:11:00 AM - Scheduled Checkpoint
RP849: 12/4/2013 3:33:34 PM - Scheduled Checkpoint
RP850: 12/5/2013 5:15:32 PM - Scheduled Checkpoint
RP851: 12/6/2013 3:57:44 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.5
Advanced Audio FX Engine
Advanced Video FX Engine
aioprnt
aioscnnr
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 5
AVG SafeGuard toolbar
Bonjour
Business Tools Launcher
C4USelfUpdater
CCleaner
center
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
DC-Bass Source 1.3.0
Dell Getting Started Guide
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card Utility
DirectVobSub 2.40.4209
DirectX 9 Runtime
DVR4800 1.0
EDocs
essentials
ffdshow v1.1.4399 [2012-03-22]
File Type Assistant
File Uploader
Final Media Player 2012
Final Video Downloader 2013
Free Audio Converter version 2.0
Free Video Dub version 1.8
Free YouTube to MP3 TURBO Converter 2012
Google Talk Plugin
Haali Media Splitter
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
InfraRecorder
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 45
Java Auto Updater
Kodak AIO Printer
KODAK AiO Software
ksDIP
Lagarith Lossless Codec (1.3.27)
LAME v3.99.3 (for Windows)
Laptop Integrated Webcam Driver (1.01.01.0529)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
LP Recorder
LP Ripper
Malwarebytes' Anti-Malware
McAfee Browser Protection Service
McAfee Firewall Protection Service
McAfee Security Scan Plus
McAfee SiteAdvisor Enterprise
McAfee Virtual Technician
McAfee Virus and Spyware Protection Service
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Basic 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft XML Parser
MioMore Desktop
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 6.2.0
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
MY CAMERA
Nikon Message Center
Nikon Transfer
O&O Defrag Professional Edition
ocr
OpenSource Flash Video Splitter 1.0.0.5
OTC Scanning Suite
Personal Entertainment Launcher
Photo Viewer
Picture Control Utility
Pinnacle Instant DVD Recorder
PreReq
PrintProjects
Product Support Launcher
QuickSet
QuickTime
RCA Detective™ 2.0.0.99
RCA Digital Voice Manager 5.1.1.2
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio CinePlayer Decoder Pack
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD Content
Roxio Express Labeler 3
Roxio Update Manager
Roxio Video Capture USB Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Smartparts Desktop
Sonic CinePlayer Decoder Pack
Synaptics Pointing Device Driver
Ulead Photo Express 4.0 SE
Uninstall 1.0.0.1
Uninstall Dual Mode Camera
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Video Capture USB
ViewNX
Visual C++ 8.0 x86 Runtime Setup Package
Wave Corrector DeClick version 1.1
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - SPX Service Solutions, Inc (spxusb) Ports (13/04/2009 1.03)
Windows Driver Package - SPX Service Solutions, Inc (usbser) Ports (10/02/06 )
WinX Video Converter 4.5.18
Xvid Video Codec
.
==== Event Viewer Messages From Past Week ========
.
12/6/2013 2:21:10 PM, Error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The system cannot find the file specified.
12/6/2013 2:21:10 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
11/30/2013 7:16:34 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f020b: SAMSUNG Electronics Co., Ltd. - Other hardware - SAMSUNG Mobile USB Composite Device.
.
==== End Of File ===========================
Last month, I logged in as usual, only to realize that my computer had deleted all the files under my login. Everything stored in other locations on the HD was still intact, but it was as if I had reinstalled the software for that user only. It had also reverted to an out-of-the-box state, requiring me to customize all the settings as I had when I first got the machine.
I then crated a second Admin-level account, began using only this one, but now a month on, it has happened again. I logged on only to find my computer had reverted again to an out-of-the-box state, and all the data under the second user's folder was gone.
Additionally, it seems AVG has installed itself somehow onto IE, but I haven't used IE since I got a Trojan dropper from the "Bin Laden is Dead" news story. I didn't know it was there until recently, as I don't see it when I use Firefox. It seems also that Site Advisor was installed somehow, and it was never a part of my original McAfee SW. I ran Malwarebytes and it said there were no infections found, but since it has always said that, I don't know if I should trust it. It seems someone may be remotely causing my machine to "reinstall" vista, but can only do so for the account in use at the time.
I should also mention that at various times, e.g. when logging into facebook, the computer will freeze for about two minutes. The hard drive spins continuously, and the mouse pointer will not move. Then it reverts back to my control. I noticed this only in the last six months. This also appears to be random, but it seems to happen most often with fb. Clicking on new sites I've never visited before also causes it.
Thank you for your time, any help is much appreciated.
The DDS logs are as follows:
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520 BrowserJavaVersion: 10.45.2
Run by [removed] at 0:41:18 on 2013-12-07
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.864 [GMT -8:00]
.
AV: McAfee® Security-as-a-Service *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee® Security-as-a-Service *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee® Security-as-a-Service *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Windows\system32\oodag.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.1.2\ToolbarUpdater.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\saHookMain.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.1.2\loggingserver.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\iashost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfeann.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\oodtray.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myINX.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://login.live.com/login.srf?wa=wsi ... 3&id=38936
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20130920182333.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.1.2.1\AVG SafeGuard toolbar_toolbar.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\17.1.2.1\AVG SafeGuard toolbar_toolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [OODefragTray] c:\windows\system32\oodtray.exe
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Nikon Transfer Monitor] c:\program files\common files\nikon\monitor\NkMonitor.exe
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [EKStatusMonitor] c:\program files\kodak\aio\statusmonitor\EKStatusMonitor.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.1.121\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {3B54DEAB-C6D4-48a8-8C32-A70558643400} - c:\program files\finalvideodownloader\fvdRunner.html
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {B30C9F17-BF16-481e-BAEA-44A86128E1B4} - c:\program files\freeyoutubetomp3turboconverter\ytmRunner.html
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{1FA14526-FC9B-408E-9DD5-5EDAA35277B2} : DHCPNameServer = [removed] [removed] [removed]
TCP: Interfaces\{CBD7A2A8-7A7C-4642-8A3E-0A3693E40FAD} : DHCPNameServer = 192.168.1.254
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\17.1.2\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-10-29 566656]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-9-26 37664]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-1-19 64912]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-10-29 212272]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2008-12-13 77824]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2013-3-15 395640]
R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files\kodak\aio\statusmonitor\EKPrinterSDK.exe [2013-1-15 780152]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2012-8-13 177768]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2013-9-20 203840]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2013-9-20 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-9-20 172416]
R2 Motorola Device Manager;Motorola Device Manager Service;c:\program files\motorola mobility\motorola device manager\MotoHelperService.exe [2013-7-31 137528]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2013-9-20 291800]
R2 PST Service;PST Service;c:\program files\motorola\motforwarddaemon\ForwardDaemon.exe [2013-11-8 65657]
R2 RumorServer;McAfee Peer Distribution Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2013-9-20 291800]
R2 vToolbarUpdater17.1.2;vToolbarUpdater17.1.2;c:\program files\common files\avg secure search\vtoolbarupdater\17.1.2\ToolbarUpdater.exe [2013-11-12 1734680]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-10-29 235520]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-10-29 65928]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-10-29 363688]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-12-13 51288]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-12-13 43608]
R3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\drivers\OEM13Vfx.sys [2008-12-13 7424]
R3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\drivers\OEM13Vid.sys [2008-12-13 235840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2013-3-20 6272]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.1.121\McCHSvc.exe [2010-9-2 227232]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-10-29 92632]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-12-13 34248]
S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2013-3-26 26240]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2013-3-19 21376]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2013-3-19 23936]
S3 mr97310c;CIF Dual-Mode Camera;c:\windows\system32\drivers\mr97310c.sys [2010-2-20 110592]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2008-11-17 1128944]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
.
=============== Created Last 30 ================
.
2013-12-07 00:43:04 -------- d-----w- C:\New Folder
2013-12-07 00:43:04 -------- d-----w- \New Folder
2013-11-15 03:49:52 768512 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2013-11-14 04:27:08 297984 ----a-w- c:\windows\system32\gdi32.dll
2013-11-14 04:26:58 993792 ----a-w- c:\windows\system32\crypt32.dll
2013-11-14 04:26:46 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-11-14 04:26:45 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-08 23:32:07 -------- d-----w- c:\programdata\Motorola
2013-11-08 23:31:54 -------- d-----w- C:\Temp
2013-11-08 23:31:54 -------- d-----w- \Temp
2013-11-08 23:31:28 -------- d-----w- c:\program files\Motorola
2013-11-08 23:31:28 -------- d-----w- c:\program files\common files\MSSoap
2013-11-08 23:31:27 -------- d-----w- c:\program files\Motorola Mobility
2013-11-08 23:30:49 -------- d-----w- c:\program files\MSXML 4.0
2013-11-08 23:28:07 -------- d-----w- c:\program files\common files\Motorola Shared
.
==================== Find3M ====================
.
2013-11-21 02:51:26 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-21 02:51:26 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-12 15:26:48 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-10-13 09:48:06 1806848 ----a-w- c:\windows\system32\jscript9.dll
2013-10-13 09:35:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-13 09:35:38 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 09:30:14 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-10-13 09:29:02 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-10-13 09:25:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-10-11 02:35:09 715038 ----a-w- c:\windows\unins000.exe
2013-10-08 14:50:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
.
============= FINISH: 0:42:12.39 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 12/13/2008 6:46:26 AM
System Uptime: 12/6/2013 2:19:08 PM (10 hours ago)
.
Motherboard: Dell Inc. | | 0M277C
Processor: Intel(R) Core(TM)2 Duo CPU T5670 @ 1.80GHz | U2E1 | 1200/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 139 GiB total, 4.545 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 1.149 GiB free.
E: is CDROM (UDF)
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0001
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0001
Service: tunmp
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0002
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0002
Service: tunmp
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0003
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0003
Service: tunmp
.
==== System Restore Points ===================
.
RP848: 12/3/2013 11:11:00 AM - Scheduled Checkpoint
RP849: 12/4/2013 3:33:34 PM - Scheduled Checkpoint
RP850: 12/5/2013 5:15:32 PM - Scheduled Checkpoint
RP851: 12/6/2013 3:57:44 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.5
Advanced Audio FX Engine
Advanced Video FX Engine
aioprnt
aioscnnr
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 5
AVG SafeGuard toolbar
Bonjour
Business Tools Launcher
C4USelfUpdater
CCleaner
center
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
DC-Bass Source 1.3.0
Dell Getting Started Guide
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card Utility
DirectVobSub 2.40.4209
DirectX 9 Runtime
DVR4800 1.0
EDocs
essentials
ffdshow v1.1.4399 [2012-03-22]
File Type Assistant
File Uploader
Final Media Player 2012
Final Video Downloader 2013
Free Audio Converter version 2.0
Free Video Dub version 1.8
Free YouTube to MP3 TURBO Converter 2012
Google Talk Plugin
Haali Media Splitter
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
InfraRecorder
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 45
Java Auto Updater
Kodak AIO Printer
KODAK AiO Software
ksDIP
Lagarith Lossless Codec (1.3.27)
LAME v3.99.3 (for Windows)
Laptop Integrated Webcam Driver (1.01.01.0529)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
LP Recorder
LP Ripper
Malwarebytes' Anti-Malware
McAfee Browser Protection Service
McAfee Firewall Protection Service
McAfee Security Scan Plus
McAfee SiteAdvisor Enterprise
McAfee Virtual Technician
McAfee Virus and Spyware Protection Service
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Basic 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft XML Parser
MioMore Desktop
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 6.2.0
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
MY CAMERA
Nikon Message Center
Nikon Transfer
O&O Defrag Professional Edition
ocr
OpenSource Flash Video Splitter 1.0.0.5
OTC Scanning Suite
Personal Entertainment Launcher
Photo Viewer
Picture Control Utility
Pinnacle Instant DVD Recorder
PreReq
PrintProjects
Product Support Launcher
QuickSet
QuickTime
RCA Detective™ 2.0.0.99
RCA Digital Voice Manager 5.1.1.2
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio CinePlayer Decoder Pack
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Easy VHS to DVD
Roxio Easy VHS to DVD Content
Roxio Express Labeler 3
Roxio Update Manager
Roxio Video Capture USB Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Smartparts Desktop
Sonic CinePlayer Decoder Pack
Synaptics Pointing Device Driver
Ulead Photo Express 4.0 SE
Uninstall 1.0.0.1
Uninstall Dual Mode Camera
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Video Capture USB
ViewNX
Visual C++ 8.0 x86 Runtime Setup Package
Wave Corrector DeClick version 1.1
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - SPX Service Solutions, Inc (spxusb) Ports (13/04/2009 1.03)
Windows Driver Package - SPX Service Solutions, Inc (usbser) Ports (10/02/06 )
WinX Video Converter 4.5.18
Xvid Video Codec
.
==== Event Viewer Messages From Past Week ========
.
12/6/2013 2:21:10 PM, Error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The system cannot find the file specified.
12/6/2013 2:21:10 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
11/30/2013 7:16:34 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f020b: SAMSUNG Electronics Co., Ltd. - Other hardware - SAMSUNG Mobile USB Composite Device.
.
==== End Of File ===========================