Virus zpyemhvct.exe

[Cypher]

right now both are working fine. but chrome says loading.......

Do the following please then give me an update on how all three browsers are running.

Click Start > Control Panel > Uninstall a program.
Uninstall the following if present.

Google Chrome

If you're asked if you would like to keep any personalized settings or folders, say NO...

Now Reboot your computer.

Next.

Download and reinstall Google chrome from Here

Next.

Reset - Internet Explorer

• Launch Internet Explorer.
• Under the Tools menu, click on Internet Options.
• In the pop-up Internet Options window, click on the Advanced tab and then click on the Reset button.
• Tick the Delete Personal Settings option.
• Then click on the Reset button to process the browser reset.
• When complete, click the Close button.
• Click on the OK button in the Internet Explorer restart reminder window.
• Restart Internet Explorer.

Next.

Reset - FireFox

In the FireFiox browser click Help > Troubleshooting information > Reset FireFox.
In the pop-up window click Reset FireFox again.

[kalembo]

Everything working like a charm. Thanks a million

[Cypher]

Hi,

Everything working like a charm. Thanks a million

Excelent, in that case you should be good to go

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Clean up with OTL

• Right click on OTL.exe And select Run as administrator to run it.
• This will remove some of the tools we used to clean your pc.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

Next.

• Right click on adwcleaner.exe and select " Run as administrator " to run it.
• Click on Uninstall.
• Confirm with yes.

You can now delete any tools/logs we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

• Computer Security - a short guide to staying safer online

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!

[Cypher]

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

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