This thread's last reply is from September 14, 2013, 8:29 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
"a friends laptop is not able to get to the web". Hotmail email works, and gmail and facebook?. but comes back proxy server issue to any web pages. tried to remove check from LAN in internet options but it is dark and can't be changed. I did remove Conduit and all associated, but still no go.
We can't get to the web to download dds?.
Thanks in advance for help
Steve
She has windows 7 Toshiba laptop ...
Again no logs were posted...
As indicated in the closing post to your other topic:
viewtopic.php?p=628079#p628079
There are requirements for receiving help in this forum. We need to know what's running on your computer (not just the OS) so that we can provide the appropriate instructions.
Please... read the information supplied
HERE, which you should have read, that states what we need you to post, so we can help you.
The logs requested show us much more information about what is on the computer, without them, we can offer no assistance..
If you still need help, please start a new thread an include your DDS logs:
- DDS.txt.
- Attach.txt.
- Details of the problems you're experiencing.
If for any reason you can't run DDS, please let us know in your post.
This topic will now be closed.
Also... once you post your logs, wait for a helper to reply.
If you reply before a helper has responded (bumping your topic), it will appear to other helpers you are receiving help and you may not get the help you want.
