Hello
I am a complete novice on this forum and help would be appreciated.
Since my daughter (maybe coincidence) last used my computer I have been getting a small pop up window on my desktop asking me to update Adobe Reader. The first time this happened I started updating until I realised that the messages did not look like Adobe so I cancelled the update. Before doing so I selected the details button in the window and found the following files in my temp folder [[ICReinstall_Adobe ReaderUpdateSetup.exe]] and [[Adobe ReaderUpdateSetup.exe]]. Although I delete these files and run Malwarebytes the update window keeps coming back. I have pasted the DDS logs below. Many thanks in advance.
ATTACH.TXT LOG
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 08/05/2009 22:23:28
System Uptime: 05/06/2013 09:26:19 (6 hours ago)
.
Motherboard: Dell Inc. | | 0P301D
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz | Socket 775 | 2495/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 100.345 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.531 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1447: 27/05/2013 07:27:24 - Windows Update
RP1448: 30/05/2013 09:08:24 - Windows Update
RP1449: 31/05/2013 07:29:05 - Windows Update
RP1450: 31/05/2013 08:15:28 - Windows Update
RP1451: 31/05/2013 08:18:27 - Windows Update
RP1452: 01/06/2013 06:57:45 - Windows Update
RP1453: 03/06/2013 12:23:49 - Windows Update
RP1454: 04/06/2013 07:39:52 - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Connect 9 Add-in
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
AVG 2013
Bing Bar
Bing Desktop
CCleaner
Choice Guard
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.7
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center
DivX Setup
Express Rip
Express Scribe Uninstall
FairBot
File Type Assistant
Gadwin PrintScreen
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.4.0.1082
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Explorer (Enable DEP)
iSCC
Java 7 Update 17
Junk Mail filter update
liteCam
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Fix it Center
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Outlook Personal Folders Backup
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Runtime v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Sync Framework Services v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4048
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Mozilla Firefox (3.6b4)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nuance Cloud Connector
Nuance PaperPort 14
Nuance PDF Viewer Plus
O2InstV3Win7UpdateV1
ODIR
OGA Notifier 2.0.0048.0
PaperPort Anywhere 1.1.4310.24706 powered by OfficeDrop
PaperPort Image Printer
QuickTime
Rapport
Realtek Ethernet Network Card Diagnostic tool for Windows Vista
Realtek High Definition Audio Driver
RecordPad Sound Recorder
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
SoundTap Streaming Audio Recorder
Swiss Railway Clock
Switch Sound File Converter
SyncToy 2.1 (x86)
TuneUp Utilities 2008
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195
VideoPad Video Editor
VLC media player 1.0.3
WavePad Sound Editor
Windows Driver Package - Ralink (netr28u) Net (10/29/2008 2.02.04.0000)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
YouSendIt Express
.
==== End Of File ===========================
DDS.TXT LOG
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16483
Run by [removed] at 15:16:14 on 2013-06-05
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2012.904 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Nuance\PaperPort\pptd40nt.exe
C:\Program Files\Nuance\PDF Viewer Plus\PdfPro7Hook.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Nuance\Nuance Cloud Connector\GladinetClient.exe
C:\Program Files\Nuance\Nuance Cloud Connector\WOSVSSSvr.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = Preserve
mStart Page = hxxp://www.google.com
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - c:\program files\nuance\pdf viewer plus\bin\PlusIEContextMenu.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Gadwin PrintScreen] c:\program files\gadwin systems\printscreen\PrintScreen.exe /nosplash
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISUSPM] c:\programdata\flexnet\connect\11\\isuspm.exe -scheduler
mRun: [PaperPort PTD] "c:\program files\nuance\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\nuance\paperport\IndexSearch.exe"
mRun: [PPort14reminder] "c:\program files\nuance\paperport\ereg\ereg.exe" -r "c:\programdata\scansoft\paperport\14\config\ereg\Ereg.ini"
mRun: [PDFProHook] c:\program files\nuance\pdf viewer plus\pdfpro7hook.exe
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\nuance~1.lnk - c:\program files\nuance\nuance cloud connector\GladLauncher.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {644F656A-013E-4198-BE03-1D7A4F6AB550} - hxxps://www.promapserver.co.uk/controls ... promap.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1EF690AD-A359-45A8-ABA9-77DF6C45A09C} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{77E1F9C7-604C-459B-9494-D2B23530F364} : DHCPNameServer = [removed] [removed]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.94\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\user_1\appdata\roaming\mozilla\firefox\profiles\l98v6n8k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ff ... =1&sr=0&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\npdeployJava1.dll
FF - plugin: c:\program files\nuance\pdf viewer plus\bin\nppdf.dll
FF - plugin: c:\program files\nuance\pdf viewer plus\bin\nppdf.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\user_1\appdata\local\citrix\plugins\94\npappdetector.dll
FF - plugin: c:\users\user_1\appdata\roaming\mozilla\firefox\profiles\l98v6n8k.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_202.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox 3.6 beta 4\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox 3.6 beta 4\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.autoDisableScopes - 14
FF - user.js: security.csp.enable - false
.
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-2-13 102008]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-3-29 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R1 RapportCerberus_50414;RapportCerberus_50414;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_50414.sys [2013-3-3 316984]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-2-13 102680]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-2-13 173880]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2009-5-9 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-8-30 100328]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\nuance\paperport\PDFProFiltSrvPP.exe [2011-10-28 219496]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-2-13 1124184]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt60.sys [2009-5-8 27648]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-9 112128]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
R3 stdriver;Sound Tap Upper Class Filter Driver v2.0.0.0;c:\windows\system32\drivers\stdriver32.sys [2011-1-2 49240]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2013-4-10 168592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 GladFileMonSvc;GladFileMonSvc;c:\program files\nuance\nuance cloud connector\GladFileMonSvc.exe [2011-9-29 29552]
S2 gupdate1caafef9d3113e3;Google Update Service (gupdate1caafef9d3113e3);c:\program files\google\update\GoogleUpdate.exe [2010-2-17 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-6-5 31560]
S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2011-8-1 655872]
.
=============== Created Last 30 ================
.
2013-06-05 07:22:57 31560 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-06-05 07:11:38 -------- d-----w- C:\TDSSKiller_Quarantine
2013-06-05 06:31:10 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a34efb39-3116-42db-8757-4bd4aba781cd}\mpengine.dll
2013-06-03 11:06:29 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-05-31 07:05:22 -------- d-----w- c:\users\user_1\appdata\local\FixItCenter
2013-05-31 07:01:31 -------- d-----w- c:\windows\MATS
2013-05-31 07:01:23 -------- d-----w- c:\program files\Microsoft Fix it Center
2013-05-27 13:42:59 -------- d-----w- c:\users\user_1\appdata\roaming\Malwarebytes
2013-05-27 13:42:37 -------- d-----w- c:\programdata\Malwarebytes
2013-05-27 13:42:34 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-27 13:42:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-21 06:27:45 724464 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{bc51d28e-3a10-46fd-aa71-16b030b04f75}\gapaengine.dll
2013-05-15 22:48:03 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 06:20:02 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 06:20:01 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 06:19:48 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-05-10 07:57:26 187456 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2013-05-14 22:19:20 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-14 22:19:20 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-04 22:11:34 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-04-04 22:02:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-04-04 22:02:17 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-04-04 21:58:51 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-04-04 21:57:45 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-03-29 01:53:48 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-03-23 01:09:28 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2013-03-21 02:08:24 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-03-11 13:25:50 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25:50 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-10 18:53:40 861088 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-03-10 18:53:40 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-09 03:45:04 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28:08 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53:50 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52:22 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
============= FINISH: 15:22:08.00 ===============
I am a complete novice on this forum and help would be appreciated.
Since my daughter (maybe coincidence) last used my computer I have been getting a small pop up window on my desktop asking me to update Adobe Reader. The first time this happened I started updating until I realised that the messages did not look like Adobe so I cancelled the update. Before doing so I selected the details button in the window and found the following files in my temp folder [[ICReinstall_Adobe ReaderUpdateSetup.exe]] and [[Adobe ReaderUpdateSetup.exe]]. Although I delete these files and run Malwarebytes the update window keeps coming back. I have pasted the DDS logs below. Many thanks in advance.
ATTACH.TXT LOG
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 08/05/2009 22:23:28
System Uptime: 05/06/2013 09:26:19 (6 hours ago)
.
Motherboard: Dell Inc. | | 0P301D
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz | Socket 775 | 2495/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 100.345 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.531 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1447: 27/05/2013 07:27:24 - Windows Update
RP1448: 30/05/2013 09:08:24 - Windows Update
RP1449: 31/05/2013 07:29:05 - Windows Update
RP1450: 31/05/2013 08:15:28 - Windows Update
RP1451: 31/05/2013 08:18:27 - Windows Update
RP1452: 01/06/2013 06:57:45 - Windows Update
RP1453: 03/06/2013 12:23:49 - Windows Update
RP1454: 04/06/2013 07:39:52 - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Connect 9 Add-in
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
AVG 2013
Bing Bar
Bing Desktop
CCleaner
Choice Guard
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.7
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center
DivX Setup
Express Rip
Express Scribe Uninstall
FairBot
File Type Assistant
Gadwin PrintScreen
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.4.0.1082
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet Explorer (Enable DEP)
iSCC
Java 7 Update 17
Junk Mail filter update
liteCam
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Fix it Center
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Outlook Personal Folders Backup
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Runtime v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Sync Framework Services v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4048
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Mozilla Firefox (3.6b4)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nuance Cloud Connector
Nuance PaperPort 14
Nuance PDF Viewer Plus
O2InstV3Win7UpdateV1
ODIR
OGA Notifier 2.0.0048.0
PaperPort Anywhere 1.1.4310.24706 powered by OfficeDrop
PaperPort Image Printer
QuickTime
Rapport
Realtek Ethernet Network Card Diagnostic tool for Windows Vista
Realtek High Definition Audio Driver
RecordPad Sound Recorder
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
SoundTap Streaming Audio Recorder
Swiss Railway Clock
Switch Sound File Converter
SyncToy 2.1 (x86)
TuneUp Utilities 2008
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195
VideoPad Video Editor
VLC media player 1.0.3
WavePad Sound Editor
Windows Driver Package - Ralink (netr28u) Net (10/29/2008 2.02.04.0000)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
YouSendIt Express
.
==== End Of File ===========================
DDS.TXT LOG
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16483
Run by [removed] at 15:16:14 on 2013-06-05
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2012.904 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Nuance\PaperPort\pptd40nt.exe
C:\Program Files\Nuance\PDF Viewer Plus\PdfPro7Hook.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Nuance\Nuance Cloud Connector\GladinetClient.exe
C:\Program Files\Nuance\Nuance Cloud Connector\WOSVSSSvr.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = Preserve
mStart Page = hxxp://www.google.com
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - c:\program files\nuance\pdf viewer plus\bin\PlusIEContextMenu.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Gadwin PrintScreen] c:\program files\gadwin systems\printscreen\PrintScreen.exe /nosplash
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISUSPM] c:\programdata\flexnet\connect\11\\isuspm.exe -scheduler
mRun: [PaperPort PTD] "c:\program files\nuance\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\nuance\paperport\IndexSearch.exe"
mRun: [PPort14reminder] "c:\program files\nuance\paperport\ereg\ereg.exe" -r "c:\programdata\scansoft\paperport\14\config\ereg\Ereg.ini"
mRun: [PDFProHook] c:\program files\nuance\pdf viewer plus\pdfpro7hook.exe
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\nuance~1.lnk - c:\program files\nuance\nuance cloud connector\GladLauncher.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {644F656A-013E-4198-BE03-1D7A4F6AB550} - hxxps://www.promapserver.co.uk/controls ... promap.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1EF690AD-A359-45A8-ABA9-77DF6C45A09C} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{77E1F9C7-604C-459B-9494-D2B23530F364} : DHCPNameServer = [removed] [removed]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.94\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\user_1\appdata\roaming\mozilla\firefox\profiles\l98v6n8k.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ff ... =1&sr=0&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\npdeployJava1.dll
FF - plugin: c:\program files\nuance\pdf viewer plus\bin\nppdf.dll
FF - plugin: c:\program files\nuance\pdf viewer plus\bin\nppdf.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\user_1\appdata\local\citrix\plugins\94\npappdetector.dll
FF - plugin: c:\users\user_1\appdata\roaming\mozilla\firefox\profiles\l98v6n8k.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_202.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox 3.6 beta 4\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox 3.6 beta 4\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.autoDisableScopes - 14
FF - user.js: security.csp.enable - false
.
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-2-13 102008]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-3-29 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R1 RapportCerberus_50414;RapportCerberus_50414;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_50414.sys [2013-3-3 316984]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-2-13 102680]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-2-13 173880]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2009-5-9 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-8-30 100328]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files\nuance\paperport\PDFProFiltSrvPP.exe [2011-10-28 219496]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-2-13 1124184]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt60.sys [2009-5-8 27648]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-9 112128]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
R3 stdriver;Sound Tap Upper Class Filter Driver v2.0.0.0;c:\windows\system32\drivers\stdriver32.sys [2011-1-2 49240]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2013-4-10 168592]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 GladFileMonSvc;GladFileMonSvc;c:\program files\nuance\nuance cloud connector\GladFileMonSvc.exe [2011-9-29 29552]
S2 gupdate1caafef9d3113e3;Google Update Service (gupdate1caafef9d3113e3);c:\program files\google\update\GoogleUpdate.exe [2010-2-17 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-6-5 31560]
S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2011-8-1 655872]
.
=============== Created Last 30 ================
.
2013-06-05 07:22:57 31560 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-06-05 07:11:38 -------- d-----w- C:\TDSSKiller_Quarantine
2013-06-05 06:31:10 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a34efb39-3116-42db-8757-4bd4aba781cd}\mpengine.dll
2013-06-03 11:06:29 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-05-31 07:05:22 -------- d-----w- c:\users\user_1\appdata\local\FixItCenter
2013-05-31 07:01:31 -------- d-----w- c:\windows\MATS
2013-05-31 07:01:23 -------- d-----w- c:\program files\Microsoft Fix it Center
2013-05-27 13:42:59 -------- d-----w- c:\users\user_1\appdata\roaming\Malwarebytes
2013-05-27 13:42:37 -------- d-----w- c:\programdata\Malwarebytes
2013-05-27 13:42:34 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-27 13:42:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-21 06:27:45 724464 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{bc51d28e-3a10-46fd-aa71-16b030b04f75}\gapaengine.dll
2013-05-15 22:48:03 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-15 06:20:02 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 06:20:01 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 06:19:48 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-05-10 07:57:26 187456 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2013-05-14 22:19:20 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-14 22:19:20 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-04 22:11:34 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-04-04 22:02:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-04-04 22:02:17 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-04-04 21:58:51 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-04-04 21:57:45 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-03-29 01:53:48 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-03-23 01:09:28 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2013-03-21 02:08:24 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-03-11 13:25:50 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25:50 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-10 18:53:40 861088 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-03-10 18:53:40 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-09 03:45:04 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28:08 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53:50 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52:22 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
============= FINISH: 15:22:08.00 ===============
textbox. Do not include the word Code
.