Hello I have been having more and more issues lately since I let someone use my comp, anyways the worst I have had lately was everything in my start menu was there one min and gone the next. I rebooted and ran a system check from the last known good configuration and everything seemed to be as it was , but my laptop started taking a long time to shutdown also. I also found a file(C:\Program Files (x86)\Real\RealPlayer\Update\r1puninst.exe RealNetworks|RealPlayer|16.0) not shure if its good or bad which is what led me here. Any help will be great. Thanks.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16483 BrowserJavaVersion: 10.9.2
Run by [removed] at 6:54:29 on 2013-05-19
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2155 [GMT -5:00]
.
AV: PC Tools AntiVirus Free *Enabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: PC Tools AntiVirus Free *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\atieclxx.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
C:\windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsGui.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Glary Utilities\Integrator.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Glary Utilities\uninstaller.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
mStart Page = hxxp://start.sweetpacks.com/?src=10&st= ... 042&barid={A55D4188-9A9C-11E2-A7ED-88AE1DF4A0B2}
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
uProxyOverride = <local>;*.local;192.168.*.*
uURLSearchHooks: PC Tools Browser Guard: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit = C:\WINDOWS\SYSWOW64\Userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ISTray] "C:\Program Files (x86)\PC Tools\PC Tools Security\pctsGui.exe" /hideGUI
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
Trusted Zone: $talisma_url$
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{2C42FF12-A26B-49CF-95AC-E1FCD6686B28} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E}\2375942554338343 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E}\2456374702755637475627E6 : DHCPNameServer = 8.8.8.8 8.8.4.4 208.67.222.222
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level
--multi-install --chrome
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;C:\windows\System32\drivers\PCTCore64.sys [2012-9-26 426616]
R0 pctDS;PC Tools Data Store;C:\windows\System32\drivers\pctDS64.sys [2012-9-26 453896]
R0 pctEFA;PC Tools Extended File Attributes;C:\windows\System32\drivers\pctEFA64.sys [2012-9-26 1096176]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\windows\System32\drivers\PCTSD64.sys [2011-7-11 251560]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2010-10-23 202752]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe [2012-9-26 575448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HsfXAudioService;HsfXAudioService;C:\windows\System32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-10-24 123320]
R2 pcCMService;pcCMService;C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [2012-6-23 369152]
R2 pcCMService64;pcCMService64;C:\Program Files\Common Files\Motive\pcCMService.exe [2013-4-29 460288]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2010-10-24 126392]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-3-6 39056]
R2 regi;regi;C:\windows\System32\drivers\regi.sys [2010-10-24 14112]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe [2012-9-26 402368]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe [2012-9-26 1118680]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 CAXHWAZL;CAXHWAZL;C:\windows\System32\drivers\CAXHWAZL.sys [2009-2-13 292864]
R3 PCTBD;PC Tools Browser Defender Driver;C:\windows\System32\drivers\PCTBD64.sys [2012-9-26 85224]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-10-23 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-10-23 325152]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2010-10-23 932384]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 ATT MAHostService;ATT MAHostService;"C:\Program Files (x86)\ATT\8.3.0.34\ma\bin\MAHostService.exe" --> C:\Program Files (x86)\ATT\8.3.0.34\ma\bin\MAHostService.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2010-7-23 296808]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;C:\windows\System32\drivers\hitmanpro36.sys [2012-4-28 27936]
S3 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\windows\System32\drivers\btblan.sys [2009-10-9 40320]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2012-12-12 19456]
S3 Revoflt;Revoflt;C:\windows\System32\drivers\revoflt.sys [2011-8-29 31800]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-10-23 232992]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-10-23 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2012-12-12 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-1-3 1255736]
.
=============== Created Last 30 ================
.
2013-05-17 12:39:50 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{03565EA9-8D20-4CBF-A20B-69441AC7B5D0}\mpengine.dll
2013-05-16 10:21:08 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-05-16 10:21:08 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-05-16 09:06:08 983400 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-05-16 09:06:08 265064 ----a-w- C:\windows\System32\drivers\dxgmms1.sys
2013-05-16 09:06:08 144384 ----a-w- C:\windows\System32\cdd.dll
2013-05-16 09:05:55 1930752 ----a-w- C:\windows\System32\authui.dll
2013-05-16 09:05:54 111448 ----a-w- C:\windows\System32\consent.exe
2013-05-16 09:05:53 1796096 ----a-w- C:\windows\SysWow64\authui.dll
2013-05-16 09:05:50 70144 ----a-w- C:\windows\System32\appinfo.dll
2013-05-16 09:05:27 48640 ----a-w- C:\windows\System32\wwanprotdim.dll
2013-05-16 09:05:27 230400 ----a-w- C:\windows\System32\wwansvc.dll
2013-05-16 09:05:25 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-05-15 09:30:28 -------- d-----w- C:\Program Files (x86)\ATT
2013-05-10 21:12:59 74576 ----a-w- C:\windows\System32\XAPOFX1_2.dll
2013-05-10 21:11:59 364824 ----a-w- C:\windows\System32\xactengine2_4.dll
2013-05-10 20:48:48 -------- d-----w- C:\windows\SysWow64\directx
2013-05-09 02:12:22 -------- d-----w- C:\Users\ROBERT\AppData\Local\Avanquest software
2013-05-09 02:04:24 0 ----a-w- C:\windows\ativpsrm.bin
2013-05-09 01:04:53 -------- d-----w- C:\Users\ROBERT\AppData\Roaming\SUPERAntiSpyware.com
2013-05-09 01:03:52 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-05-09 01:03:52 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-05-02 08:39:30 -------- d-----w- C:\Program Files (x86)\RealNetworks
2013-05-02 08:39:23 -------- d-----w- C:\ProgramData\RealNetworks
2013-05-02 08:39:09 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
2013-05-02 08:38:01 499712 ----a-w- C:\windows\SysWow64\msvcp71.dll
2013-05-02 08:38:01 348160 ----a-w- C:\windows\SysWow64\msvcr71.dll
2013-04-29 05:44:05 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys
.
==================== Find3M ====================
.
2013-05-02 07:06:08 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-04-18 02:38:31 61440 ----a-w- C:\windows\wnUninstall.exe
2013-04-13 05:49:23 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll
2013-04-05 01:08:44 2312704 ----a-w- C:\windows\System32\jscript9.dll
2013-04-05 01:00:30 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-04-05 00:59:24 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-04-05 00:56:16 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-04-05 00:55:47 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-04-04 22:11:34 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-04-04 22:02:59 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-04-04 22:02:17 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-04-04 21:58:51 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-04-04 21:57:45 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-03-19 06:04:06 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\windows\System32\smss.exe
2013-03-13 08:48:18 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys
.
============= FINISH: 6:55:21.20 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/2/2011 10:51:07 PM
System Uptime: 5/19/2013 4:43:11 AM (2 hours ago)
.
Motherboard: TOSHIBA | | NALAE
Processor: AMD Turion(tm) II P540 Dual-Core Processor | Socket M2/S1G1 | 2400/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 202.877 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP381: 5/1/2013 1:05:21 PM - Revo Uninstaller's restore point - Feedback Tool
RP382: 5/1/2013 1:07:26 PM - Revo Uninstaller's restore point - Cheat Engine 6.2
RP383: 5/1/2013 1:09:33 PM - Revo Uninstaller's restore point - SketchUp 8
RP384: 5/1/2013 1:09:44 PM - Removed SketchUp 8
RP385: 5/7/2013 6:01:53 PM - PC Tools AntiVirus Free: Cleaning Threats
RP386: 5/8/2013 6:40:36 PM - Removed Google Earth Plug-in.
RP387: 5/10/2013 3:54:56 PM - Installed DirectX
RP388: 5/10/2013 4:10:52 PM - Installed DirectX
RP389: 5/16/2013 5:17:48 AM - Windows Update
RP390: 5/18/2013 6:02:44 PM - PC Tools AntiVirus Free: Cleaning Threats
RP391: 5/18/2013 6:20:26 PM - Removed Apple Application Support
RP392: 5/19/2013 1:59:04 AM - Removed QuickTime
.
==== Installed Programs ======================
.
Adobe Reader XI (11.0.02)
Amazon Links
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
BitTorrent
Bonjour
Browser Guard 4.0
Canon MG2100 series MP Drivers
ccc-utility64
CopyTrans Suite Remove Only
Corel WinDVD
Dragon NaturallySpeaking 11
ffdshow [rev 2527] [2008-12-19]
Glary Utilities 2.43.0.1419
Google Chrome
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Java 7 Update 9
Java Auto Updater
Java(TM) 6 Update 37
Label@Once 1.0
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
PC Tools AntiVirus Free 9.0
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Quickbooks Financial Center
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek Ethernet Controller Driver For Windows 7
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
RealUpgrade 1.1
Revo Uninstaller 1.94
Revo Uninstaller Pro 2.5.3
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Skype Launcher
SUPERAntiSpyware
Synaptics Pointing Device Driver
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wokiper
TurboTax 2011 wrapper
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Utility Common Driver
V.92 Modem On Hold
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64)
Vivitar Experience Image Manager
Vodafone WCDMA Composite Device Drive Software
Windows Live Sync
ZoneAlarm LTD Toolbar
.
==== Event Viewer Messages From Past Week ========
.
5/19/2013 2:25:51 AM, Error: Service Control Manager [7000] - The ATT MAHostService service failed to start due to the following error: The system cannot find the file specified.
5/19/2013 2:21:07 AM, Error: Service Control Manager [7034] - The pcCMService64 service terminated unexpectedly. It has done this 1 time(s).
5/19/2013 2:21:07 AM, Error: Service Control Manager [7034] - The pcCMService service terminated unexpectedly. It has done this 1 time(s).
5/18/2013 4:45:47 PM, Error: Service Control Manager [7034] - The pcServiceHost service terminated unexpectedly. It has done this 1 time(s).
5/18/2013 4:28:43 PM, Error: Service Control Manager [7034] - The ATT MAHostService service terminated unexpectedly. It has done this 3 time(s).
5/18/2013 4:28:42 PM, Error: Service Control Manager [7031] - The ATT MAHostService service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in
1000 milliseconds: Restart the service.
5/18/2013 4:28:33 PM, Error: Service Control Manager [7031] - The ATT MAHostService service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in
1000 milliseconds: Restart the service.
5/18/2013 12:44:40 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PCCUJobMgr service.
5/16/2013 3:52:30 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80069fc060,
0xfffff80004a4c518, 0xfffffa8008d91010). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 051613-23556-01.
5/16/2013 10:14:26 AM, Error: PCTCore [280] -
5/15/2013 4:33:16 AM, Error: Service Control Manager [7023] - The ATT MAHostService service terminated with the following error: %%-1
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16483 BrowserJavaVersion: 10.9.2
Run by [removed] at 6:54:29 on 2013-05-19
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2155 [GMT -5:00]
.
AV: PC Tools AntiVirus Free *Enabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: PC Tools AntiVirus Free *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\atieclxx.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
C:\windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\pctsGui.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Glary Utilities\Integrator.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Glary Utilities\uninstaller.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
mStart Page = hxxp://start.sweetpacks.com/?src=10&st= ... 042&barid={A55D4188-9A9C-11E2-A7ED-88AE1DF4A0B2}
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain ... &bmod=TSND
uProxyOverride = <local>;*.local;192.168.*.*
uURLSearchHooks: PC Tools Browser Guard: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit = C:\WINDOWS\SYSWOW64\Userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ISTray] "C:\Program Files (x86)\PC Tools\PC Tools Security\pctsGui.exe" /hideGUI
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
Trusted Zone: $talisma_url$
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{2C42FF12-A26B-49CF-95AC-E1FCD6686B28} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E}\2375942554338343 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D37F6B86-617F-44FB-8D81-EFFCBC1C359E}\2456374702755637475627E6 : DHCPNameServer = 8.8.8.8 8.8.4.4 208.67.222.222
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level
--multi-install --chrome
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;C:\windows\System32\drivers\PCTCore64.sys [2012-9-26 426616]
R0 pctDS;PC Tools Data Store;C:\windows\System32\drivers\pctDS64.sys [2012-9-26 453896]
R0 pctEFA;PC Tools Extended File Attributes;C:\windows\System32\drivers\pctEFA64.sys [2012-9-26 1096176]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\windows\System32\drivers\PCTSD64.sys [2011-7-11 251560]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2010-10-23 202752]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe [2012-9-26 575448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HsfXAudioService;HsfXAudioService;C:\windows\System32\svchost.exe -k HsfXAudioService [2009-7-13 27136]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-10-24 123320]
R2 pcCMService;pcCMService;C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [2012-6-23 369152]
R2 pcCMService64;pcCMService64;C:\Program Files\Common Files\Motive\pcCMService.exe [2013-4-29 460288]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2010-10-24 126392]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-3-6 39056]
R2 regi;regi;C:\windows\System32\drivers\regi.sys [2010-10-24 14112]
R2 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe [2012-9-26 402368]
R2 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe [2012-9-26 1118680]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 CAXHWAZL;CAXHWAZL;C:\windows\System32\drivers\CAXHWAZL.sys [2009-2-13 292864]
R3 PCTBD;PC Tools Browser Defender Driver;C:\windows\System32\drivers\PCTBD64.sys [2012-9-26 85224]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-10-23 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-10-23 325152]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2010-10-23 932384]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 ATT MAHostService;ATT MAHostService;"C:\Program Files (x86)\ATT\8.3.0.34\ma\bin\MAHostService.exe" --> C:\Program Files (x86)\ATT\8.3.0.34\ma\bin\MAHostService.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2010-7-23 296808]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;C:\windows\System32\drivers\hitmanpro36.sys [2012-4-28 27936]
S3 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\windows\System32\drivers\btblan.sys [2009-10-9 40320]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2012-12-12 19456]
S3 Revoflt;Revoflt;C:\windows\System32\drivers\revoflt.sys [2011-8-29 31800]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-10-23 232992]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-10-23 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2012-12-12 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-1-3 1255736]
.
=============== Created Last 30 ================
.
2013-05-17 12:39:50 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{03565EA9-8D20-4CBF-A20B-69441AC7B5D0}\mpengine.dll
2013-05-16 10:21:08 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-05-16 10:21:08 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-05-16 09:06:08 983400 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-05-16 09:06:08 265064 ----a-w- C:\windows\System32\drivers\dxgmms1.sys
2013-05-16 09:06:08 144384 ----a-w- C:\windows\System32\cdd.dll
2013-05-16 09:05:55 1930752 ----a-w- C:\windows\System32\authui.dll
2013-05-16 09:05:54 111448 ----a-w- C:\windows\System32\consent.exe
2013-05-16 09:05:53 1796096 ----a-w- C:\windows\SysWow64\authui.dll
2013-05-16 09:05:50 70144 ----a-w- C:\windows\System32\appinfo.dll
2013-05-16 09:05:27 48640 ----a-w- C:\windows\System32\wwanprotdim.dll
2013-05-16 09:05:27 230400 ----a-w- C:\windows\System32\wwansvc.dll
2013-05-16 09:05:25 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-05-15 09:30:28 -------- d-----w- C:\Program Files (x86)\ATT
2013-05-10 21:12:59 74576 ----a-w- C:\windows\System32\XAPOFX1_2.dll
2013-05-10 21:11:59 364824 ----a-w- C:\windows\System32\xactengine2_4.dll
2013-05-10 20:48:48 -------- d-----w- C:\windows\SysWow64\directx
2013-05-09 02:12:22 -------- d-----w- C:\Users\ROBERT\AppData\Local\Avanquest software
2013-05-09 02:04:24 0 ----a-w- C:\windows\ativpsrm.bin
2013-05-09 01:04:53 -------- d-----w- C:\Users\ROBERT\AppData\Roaming\SUPERAntiSpyware.com
2013-05-09 01:03:52 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-05-09 01:03:52 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-05-02 08:39:30 -------- d-----w- C:\Program Files (x86)\RealNetworks
2013-05-02 08:39:23 -------- d-----w- C:\ProgramData\RealNetworks
2013-05-02 08:39:09 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared
2013-05-02 08:38:01 499712 ----a-w- C:\windows\SysWow64\msvcp71.dll
2013-05-02 08:38:01 348160 ----a-w- C:\windows\SysWow64\msvcr71.dll
2013-04-29 05:44:05 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys
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==================== Find3M ====================
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2013-05-02 07:06:08 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-04-18 02:38:31 61440 ----a-w- C:\windows\wnUninstall.exe
2013-04-13 05:49:23 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll
2013-04-05 01:08:44 2312704 ----a-w- C:\windows\System32\jscript9.dll
2013-04-05 01:00:30 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-04-05 00:59:24 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-04-05 00:56:16 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-04-05 00:55:47 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-04-04 22:11:34 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-04-04 22:02:59 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-04-04 22:02:17 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-04-04 21:58:51 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-04-04 21:57:45 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-03-19 06:04:06 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\windows\System32\smss.exe
2013-03-13 08:48:18 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys
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============= FINISH: 6:55:21.20 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/2/2011 10:51:07 PM
System Uptime: 5/19/2013 4:43:11 AM (2 hours ago)
.
Motherboard: TOSHIBA | | NALAE
Processor: AMD Turion(tm) II P540 Dual-Core Processor | Socket M2/S1G1 | 2400/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 202.877 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP381: 5/1/2013 1:05:21 PM - Revo Uninstaller's restore point - Feedback Tool
RP382: 5/1/2013 1:07:26 PM - Revo Uninstaller's restore point - Cheat Engine 6.2
RP383: 5/1/2013 1:09:33 PM - Revo Uninstaller's restore point - SketchUp 8
RP384: 5/1/2013 1:09:44 PM - Removed SketchUp 8
RP385: 5/7/2013 6:01:53 PM - PC Tools AntiVirus Free: Cleaning Threats
RP386: 5/8/2013 6:40:36 PM - Removed Google Earth Plug-in.
RP387: 5/10/2013 3:54:56 PM - Installed DirectX
RP388: 5/10/2013 4:10:52 PM - Installed DirectX
RP389: 5/16/2013 5:17:48 AM - Windows Update
RP390: 5/18/2013 6:02:44 PM - PC Tools AntiVirus Free: Cleaning Threats
RP391: 5/18/2013 6:20:26 PM - Removed Apple Application Support
RP392: 5/19/2013 1:59:04 AM - Removed QuickTime
.
==== Installed Programs ======================
.
Adobe Reader XI (11.0.02)
Amazon Links
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
BitTorrent
Bonjour
Browser Guard 4.0
Canon MG2100 series MP Drivers
ccc-utility64
CopyTrans Suite Remove Only
Corel WinDVD
Dragon NaturallySpeaking 11
ffdshow [rev 2527] [2008-12-19]
Glary Utilities 2.43.0.1419
Google Chrome
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Java 7 Update 9
Java Auto Updater
Java(TM) 6 Update 37
Label@Once 1.0
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
PC Tools AntiVirus Free 9.0
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Quickbooks Financial Center
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek Ethernet Controller Driver For Windows 7
Realtek HDMI Audio Driver for ATI
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
RealUpgrade 1.1
Revo Uninstaller 1.94
Revo Uninstaller Pro 2.5.3
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Skype Launcher
SUPERAntiSpyware
Synaptics Pointing Device Driver
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wokiper
TurboTax 2011 wrapper
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Utility Common Driver
V.92 Modem On Hold
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64)
Vivitar Experience Image Manager
Vodafone WCDMA Composite Device Drive Software
Windows Live Sync
ZoneAlarm LTD Toolbar
.
==== Event Viewer Messages From Past Week ========
.
5/19/2013 2:25:51 AM, Error: Service Control Manager [7000] - The ATT MAHostService service failed to start due to the following error: The system cannot find the file specified.
5/19/2013 2:21:07 AM, Error: Service Control Manager [7034] - The pcCMService64 service terminated unexpectedly. It has done this 1 time(s).
5/19/2013 2:21:07 AM, Error: Service Control Manager [7034] - The pcCMService service terminated unexpectedly. It has done this 1 time(s).
5/18/2013 4:45:47 PM, Error: Service Control Manager [7034] - The pcServiceHost service terminated unexpectedly. It has done this 1 time(s).
5/18/2013 4:28:43 PM, Error: Service Control Manager [7034] - The ATT MAHostService service terminated unexpectedly. It has done this 3 time(s).
5/18/2013 4:28:42 PM, Error: Service Control Manager [7031] - The ATT MAHostService service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in
1000 milliseconds: Restart the service.
5/18/2013 4:28:33 PM, Error: Service Control Manager [7031] - The ATT MAHostService service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in
1000 milliseconds: Restart the service.
5/18/2013 12:44:40 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PCCUJobMgr service.
5/16/2013 3:52:30 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80069fc060,
0xfffff80004a4c518, 0xfffffa8008d91010). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 051613-23556-01.
5/16/2013 10:14:26 AM, Error: PCTCore [280] -
5/15/2013 4:33:16 AM, Error: Service Control Manager [7023] - The ATT MAHostService service terminated with the following error: %%-1
.
==== End Of File ===========================
textbox. Do not include the word Code