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possible virus making windows none genuineHi Guys

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possible virus making windows none genuineHi Guys

Unread postby Ronski » May 6th, 2013, 2:03 am

Hi Guys,
my hp laptop was purchased new 2 years ago, has run fine until last week, when windows are opening by themselves, but mainly it has gone to black desktop and saying 'illegal copy of windows, validate now'. the validation rejects the automatic key and the option to phone is not there. I have run Malwarebytes, and also the MGAdiag and also my local shop say's there is possibly a rootkit infection.
Please find dds log and also the mgadiag report.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.21.2
Run by Greg at 13:50:25 on 2013-05-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.3039.1895 [GMT 8:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_8e7d5b9d3a91d8c5\STacSV.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_8e7d5b9d3a91d8c5\aestsrv.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cnnb
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitComet Helper: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll
BHO: mixidj Helper Object: {4D6A9BBF-402C-4301-B1EF-28D04F71D761} - c:\program files\mixidj\mixidj\1.8.4.1\bh\mixidj.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AOL Toolbar BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: MixiDJ Toolbar: {CA9B9C89-4662-4ADC-9C23-A452BECD5D19} - c:\program files\mixidj\mixidj\1.8.4.1\mixidjTlbr.dll
uRun: [HPADVISOR] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe view=DOCKVIEW
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [HPCam_Menu] "c:\program files\hewlett-packard\media\webcam\muitransfer\muistartmenu.exe" "c:\program files\hewlett-packard\media\webcam" updatewithcreateonce "software\hewlett-packard\media\Webcam"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [UpdatePRCShortCut] "c:\program files\hewlett-packard\recovery\muitransfer\muistartmenu.exe" "c:\program files\hewlett-packard\recovery" updatewithcreateonce "software\cyberlink\PowerRecover"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [MobileConnect] c:\program files\vodafone\vodafone mobile connect\bin\MobileConnect.exe /silent
dRunOnce: [SPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
uPolicies-System: WallpaperStyle = 2
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: WallpaperStyle = 2
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-au\local\search.html
IE: Download all links using BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: Download link using &BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll/206
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/In ... ct1259.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/downloa ... YAX29b.cab
TCP: NameServer = 10.1.1.1
TCP: Interfaces\{5A416805-8EEB-43F9-A879-AC16148FFBDF} : DHCPNameServer = 10.1.1.1
TCP: Interfaces\{663F914A-D74A-4724-867D-BEF10E095934} : DHCPNameServer = 203.21.112.40 203.21.113.40
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} -
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\greg\appdata\roaming\mozilla\firefox\profiles\lrfs5923.default\
FF - prefs.js: browser.search.selectedEngine - Mixi.DJ Search
FF - component: c:\program files\trend micro\amsp\module\20002\7.1.1104\7.1.1104\firefoxextension\components\TmBpFf3.dll
FF - component: c:\program files\trend micro\amsp\module\20004\fxext\firefoxextension\components\TmFFExt.dll
FF - component: c:\program files\trend micro\titanium\uiframework\toolbar\firefoxextension\components\ToolbarFFHelper.dll
FF - component: c:\program files\trend micro\titanium\uiframework\toolbar\firefoxextension\components\ToolbarFFHelper6.dll
FF - component: c:\program files\trend micro\titanium\uiframework\toolbar\firefoxextension\components\ToolbarFFHelper7.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\npjpi170_21.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\trend micro\titanium\uiframework\toolbar\firefoxextension\components\npToolbarChrome.dll
FF - plugin: c:\users\greg\appdata\local\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\users\greg\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: MixiDJ Toolbar: ffxtlbr@mixidj.com - %profile%\extensions\ffxtlbr@mixidj.com
.
============= SERVICES / DRIVERS ===============
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_8e7d5b9d3a91d8c5\AEstSrv.exe [2009-8-25 81920]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-7-3 176128]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2009-7-9 26168]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2009-7-3 9216]
R3 AVerBDA6x;AVerBDA6x service;c:\windows\system32\drivers\AVerBDA716x.sys [2009-8-25 1151104]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-8-15 228408]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2009-6-30 59904]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2009-7-21 116136]
R3 NETw5s32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2010-1-13 6755840]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-8-25 185344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BITCOMET_HELPER_SERVICE;BitComet Disk Boost Service;c:\program files\bitcomet\tools\bitcometservice.exe -service --> c:\program files\bitcomet\tools\BitCometService.exe -service [?]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2009-8-25 29472]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2009-12-26 112128]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2009-12-26 102912]
S3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2009-8-25 4232192]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-4 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-7 1343400]
.
=============== Created Last 30 ================
.
2013-05-06 05:45:14 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-06 05:45:14 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-05 13:20:32 49152 ----a-w- c:\windows\system32\taskhost.exe
2013-05-05 09:50:08 44032 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2013-05-05 09:50:08 193536 ----a-w- c:\windows\system32\dhcpcore6.dll
2013-05-05 09:50:02 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2013-05-05 09:50:02 33280 ----a-w- c:\windows\system32\drivers\RNDISMP.sys
2013-05-05 09:48:42 156672 ----a-w- c:\windows\system32\ncsi.dll
2013-05-05 09:48:41 52224 ----a-w- c:\windows\system32\nlaapi.dll
2013-05-05 09:48:41 499712 ----a-w- c:\windows\system32\iphlpsvc.dll
2013-05-05 09:48:41 35328 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2013-05-05 09:48:41 242176 ----a-w- c:\windows\system32\nlasvc.dll
2013-05-05 09:48:41 18944 ----a-w- c:\windows\system32\netevent.dll
2013-05-05 09:48:41 175104 ----a-w- c:\windows\system32\netcorehc.dll
2013-05-05 09:48:36 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
2013-05-04 12:09:55 -------- d-----w- c:\program files\Magical Jelly Bean
2013-05-04 10:48:01 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys
2013-05-04 10:01:58 -------- d-----w- C:\MGADiagToolOutput
2013-05-04 09:44:11 -------- d-----w- c:\windows\pss
2013-05-04 09:10:50 -------- d-----w- c:\windows\ERUNT
2013-05-04 09:10:41 -------- d-----w- C:\JRT
2013-05-04 08:59:14 -------- d-----w- c:\users\greg\appdata\roaming\Malwarebytes
2013-05-04 08:59:03 -------- d-----w- c:\programdata\Malwarebytes
2013-05-04 08:59:02 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-04 08:59:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-05-04 08:58:36 -------- d-----w- c:\users\greg\appdata\local\Programs
2013-05-04 08:44:57 866720 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-05-04 08:44:57 788896 ----a-w- c:\windows\system32\deployJava1.dll
2013-05-04 08:44:52 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-05-04 07:46:09 -------- d-----w- c:\windows\system32\SPReview
2013-05-04 00:28:40 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-05-04 00:28:38 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-05-04 00:28:36 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-04 00:28:36 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-04 00:28:35 69632 ----a-w- c:\windows\system32\smss.exe
2013-05-04 00:28:35 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-05-04 00:28:30 3217408 ----a-w- c:\windows\system32\mstscax.dll
2013-05-04 00:28:29 36864 ----a-w- c:\windows\system32\tsgqec.dll
2013-05-04 00:28:29 131584 ----a-w- c:\windows\system32\aaclient.dll
2013-05-04 00:20:08 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
==================== Find3M ====================
.
2013-05-05 13:20:11 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-04 07:51:29 152576 ----a-w- c:\windows\system32\msclmd.dll
2013-02-12 04:48:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601 Disk: ST9500420AS rev.0003HPM1 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: >>UNKNOWN [0x83A41000]<< >>UNKNOWN [0x8C630000]<< >>UNKNOWN [0x8D190000]<< >>UNKNOWN [0x8D155000]<< >>UNKNOWN [0x83A0A000]<< >>UNKNOWN [0x8C4CD000]<< >>UNKNOWN [0x8C741000]<< >>UNKNOWN [0x8C5C9000]<< >>UNKNOWN [0x8C7C4000]<<
_asm { DEC EBP; POP EDX; NOP ; ADD [EBX], AL; ADD [EAX], AL; ADD [EAX+EAX], AL; ADD [EAX], AL; }
1 ntkrnlpa!IofCallDriver[0x83A77BC5] -> \Device\Harddisk0\DR0[0x87812AC8]
\Driver\Disk[0x878637D8] -> IRP_MJ_CREATE -> 0x8C63439F
3 [0x8C63459E] -> ntkrnlpa!IofCallDriver[0x83A77BC5] -> [0x869C1270]
\Driver\hpdskflt[0x878497D8] -> IRP_MJ_CREATE -> 0x8D156FB0
5 [0x8D157090] -> ntkrnlpa!IofCallDriver[0x83A77BC5] -> [0x876BE918]
\Driver\ACPI[0x86927258] -> IRP_MJ_CREATE -> 0x8C4D64CC
7 [0x8C4D63D4] -> ntkrnlpa!IofCallDriver[0x83A77BC5] -> \Device\Ide\IdeDeviceP0T0L0-0[0x8770C030]
\Driver\atapi[0x876DFC88] -> IRP_MJ_CREATE -> 0x8C75B8CC
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; MOV ES, AX; MOV DS, AX; MOV SI, SP; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; JMP FAR 0x0:0x660; }
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 13:50:38.01 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 26/12/2009 5:09:28 PM
System Uptime: 6/05/2013 1:06:28 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 3628
Processor: Intel(R) Core(TM)2 Duo CPU P8800 @ 2.66GHz | CPU | 2667/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 382.598 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.944 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP210: 4/05/2013 3:45:56 PM - Windows 7 Service Pack 1
RP211: 4/05/2013 4:34:24 PM - Windows Update
RP212: 4/05/2013 4:43:13 PM - Removed Java(TM) 6 Update 17
RP213: 4/05/2013 4:43:50 PM - Installed Java 7 Update 21
RP215: 4/05/2013 5:34:36 PM - Removed service pack backup files
RP216: 4/05/2013 6:36:18 PM - Windows Update
RP217: 4/05/2013 7:46:07 PM - Windows Update
RP218: 5/05/2013 9:17:17 PM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system
Acrobat.com
Activate Norton Online Backup
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1 MUI
Adobe Shockwave Player
Adobe Shockwave Player 11.5
ALOT Toolbar
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
AVerMedia TV Tuner Card 1.0.0.3
BitComet 1.35 64-bit
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Choice Guard
CyberLink DVD Suite
e-tax 2011
ENE CIR Receiver Driver
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
HijackThis 2.0.2
HP 3D DriveGuard
HP Advisor
HP Customer Experience Enhancements
HP Games
HP Integrated Module with Bluetooth wireless technology
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Live TV
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP MediaSmart Webcam
HP Product Detection
HP Quick Launch Buttons
HP Setup
HP Support Assistant
HP Update
HP User Guides 0154
HP Wireless Assistant
IDT Audio
iTunes
Java 7 Update 21
Java Auto Updater
JMicron Flash Media Controller Driver
Junk Mail filter update
LabelPrint
LightScribe System Software
LSI HDA Modem
Magical Jelly Bean KeyFinder
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MixiDJ Chrome Toolbar
MixiDJ Toolbar
Mozilla Firefox (3.6.16)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
Power2Go
PowerDirector
PowerRecover
QLBCASL
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype™ 5.10
Smilebox
SoftStylus
Spotify
Synaptics Pointing Device Driver
ToggleEN Toolbar
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vodafone Mobile Connect Lite
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
6/05/2013 12:24:45 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
6/05/2013 10:59:04 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
6/05/2013 10:03:41 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
4/05/2013 9:40:26 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
4/05/2013 9:40:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
4/05/2013 9:40:25 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
4/05/2013 9:40:25 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
4/05/2013 9:40:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
4/05/2013 9:40:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
4/05/2013 9:40:08 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx tmactmon tmcomm tmevtmgr tmtdi vwififlt Wanarpv6 WfpLwf
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
4/05/2013 9:40:08 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/05/2013 6:37:08 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070308: Update for Windows 7 (KB2799926).
4/05/2013 6:12:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
4/05/2013 5:17:25 PM, Error: Service Control Manager [7034] - The AMD External Events Utility service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TX3V9-H2WHW-T3JP2
Windows Product Key Hash: n6Aj/SPW6UZiQLbLgLqrLCCbwmw=
Windows Product ID: 00359-OEM-8703442-11810
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4AAA6797-7BBC-47BC-A8E6-4FF1D8C52578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4AAA6797-7BBC-47BC-A8E6-4FF1D8C52578}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T3JP2</PKey><PID>00359-OEM-8703442-11810</PID><PIDType>3</PIDType><SID>S-1-5-21-2313428702-75154605-3675068297</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34</Version><SMBIOSVersion major="2" minor="4"/><Date>20090910000000.000000+000</Date></BIOS><HWID>188F3E07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>336A3F0CEF86744</Val><Hash>cgRwQuzga7TmY+8Bn0VAW0dc7EE=</Hash><Pid>81602-930-7395387-68282</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-034-411810-02-3081-7600.0000-1242013
Installation ID: 012752-917752-250695-246393-462176-503446-114401-487882-336964
from act.............007616-251535-351376-094231-351584-716760-185220-386303-908281-
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: T3JP2
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 2
Trusted time: 4/05/2013 6:15:07 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqjuyV4Ren9E8PCbkqaaiDz+sPYEjHz5Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
DMAR 
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm


thanks in advance for help.
Ron
Ronski
Regular Member
 
Posts: 118
Joined: August 5th, 2008, 9:31 pm
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Re: possible virus making windows none genuineHi Guys

Unread postby deltalima » May 6th, 2013, 3:07 pm

Checking your post - back soon.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: possible virus making windows none genuineHi Guys

Unread postby deltalima » May 6th, 2013, 3:12 pm

Hi Ronski,

Welcome to the forum.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please do not run any scans or make any changes to the system unless I ask you too.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Windows 7 and Vista users
The programs I ask you to run need to be run in Administrator Mode by... Right clicking the program file and selecting: Run as Administrator.
Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program.
When prompted, please select: Allow. Reference: User Account Control (UAC) and Running as Administrator

Remove P2P Programs

  • I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    BitComet 1.35 64-bit


  • Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.
  • Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

  • Click on start
  • Then Run
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above (in red) and any other P2P you have installed NOW.
  • Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Your logs show signs of a Remote Access Infection on your computer.

Warning: possible TDL3 rootkit infection !


These indicate you are infected with .... TDL3 rootkit


A Remote Access Infection will allow the person who infected your computer to use your computer as if he was sat in front of it, and he may ....

  • Steal bank account details.
  • Steal credit card numbers.
  • Steal your personal details.
  • Modify your computer to make it easier to infect.
  • Use your computer as part of a botnet, to distribute porn or spam.
  • Anything else he cares to think of ..... and most attackers are very inventive people.

You are strongly advised to do the following immediately ....

  • Disconnect the infected computer from the internet and from any networked computers.
  • Call all of your banks, credit card companies, and financial institutions, and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change all your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do not change passwords or do any transactions while using the infected computer, because the attacker will get the new passwords and transaction information.

The only way to remove these type of infections and leave yourself with a secure computer, is to re-format your hard drive and re-install Windows.

It is impossible to discover all of the modifications that your attacker may have made to your computer while he had access to it, and though we may be able to remove all the obvious signs of infection from your computer, and leave you with an apparently fully functioning machine, that does not mean it is secure.

If you use your computer for any of the following ....

  • Online Banking.
  • Finances or credit of any kind.
  • Filling out your tax forms online or offline.
  • Filling out Social Security or Personal Insurance forms online or offline.
  • Making online purchases or payments of any type.
  • Anything involving the use of confidential data.

.... then a re-format and re-install should be the only choice you should make.

If you insist, we are prepared to help you "clean" your machine, but we strongly advise you against this course of action, and you must understand that although we may be able to restore your computer to a usable condition, it will NOT be secure until a re-format and re-install is performed, and should not be used for any of the activities listed above.

To help you decide, please take some time to read the following articles, then let me know how you want to proceed.


Do you have any Antivirus software installed?
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deltalima
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Re: possible virus making windows none genuineHi Guys

Unread postby Ronski » May 6th, 2013, 9:16 pm

Hi Deltalima,

I was afraid that might be the case, I don't use this laptop for banking etc. and I disconnected it from the net when it started doing things on it's own, Things like the non genuine windows message, and my anti virus was asking for re licencing and was blocked (Trend Micro Titanium). So I uninstalled the AV for now.

So I will follow your advice and do a clean re install of windows. However, this is a HP laptop and it has a recovery partition (D:) and the option to reset to factory defaults. I did run GMER and it listed an unknown MBR code.

So my question is; If I just do a factory reset will it still be okay?, or is a full format of the drive and re install from disk the better option. What are the chances that the D: recovery partition is compromised also. Will a reset remove the unknown MBR code, or should I use GMER to remove the code before reset, just to be sure?

Thanks for taking the time to help,

best regards,

Ron.
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Re: possible virus making windows none genuineHi Guys

Unread postby deltalima » May 7th, 2013, 3:45 am

Hi Ronski,

If I just do a factory reset will it still be okay?, or is a full format of the drive and re install from disk the better option.


If you have the disk to fully reformat and reinstall then that is the better option, there is a theoretical possibility that the recovery partition has been infected but that is highly unlikely.

Will a reset remove the unknown MBR code


Yes, a factory reset will write a new MBR to the disk.

If you still have any concerns after the reset then post a new set of DDS logs and we can check the system is clean.
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deltalima
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Re: possible virus making windows none genuineHi Guys

Unread postby Ronski » May 7th, 2013, 4:30 am

Hi Deltalima,

Thanks again, I won't be able to get to this untill the weekend, so this thread can be closed.
I don't like all the HP stuff that gets put back on, so I will do a full format and install from disk.

That way leaves nothing to chance.

best regards,

Ron.
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Re: possible virus making windows none genuineHi Guys

Unread postby deltalima » May 7th, 2013, 5:03 am

As your problems appear to require a reformat, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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