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Ramnit.L virus

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Ramnit.L virus

Unread postby kpnuts » April 15th, 2013, 10:33 am

Hi, I know just about nothing when it comes to computers and I'm having a problem with this virus that my ESET security can't clean

I ran a scan and it said on object was infected, then I looked at the scan log and it said -

Operating memory » hpqwutils.exe(3384) - probably a variant of Win32/Ramnit.L virus - unable to clean

My laptop has been running quite slowly the last few days and I only just realised that internet explorer is not letting me on to sites like norton or kaspersky.

Can anyone please help me because I have literally no idea what to do.
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Re: Ramnit.L virus

Unread postby deltalima » April 15th, 2013, 10:47 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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