My neighbours dropped off their computer for me to take a look, after they attempted to remove some malware themselves and ran into problems following the removal. The computer had an expired version of McAfee when it was infected. They installed SuperAntiSpyware, but could not get it to work. They then installed MalwareBytes which deleted 4-5 items. Now when the computer is started you get two alert windows titled RunDLL. The body of one message is "There was a problem starting C:\Users\Nimrod\AppData\Roaming\svene.dll. The specified module could not be found." The second alert is the same, but the missing DLL is wcaun.dll.
I uninstalled MalwareBytes and SuperAntiSpyware and installed the free version of !avast Antivirus, but the !avast service will not start. When I try to manually start it I get an alert that says, "Windows could not start the !avast Antivurs service on Local Computer. Error 1068: The dependency service or group failed to start."
I'm looking for some help on ensuring all malware has been removed and undoing the effects of the malware. I'm hopeful that fully cleaning the PC will allow the !avast service to start up.
Thanks in advance! Here are the DDS logs.
DDS
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16448 BrowserJavaVersion: 10.5.1
Run by [removed] at 14:20:42 on 2013-03-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3974.2466 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\osa.exe
c:\program files (x86)\dell datasafe local backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\program files (x86)\dell datasafe local backup\TOASTER.EXE
c:\program files (x86)\dell datasafe local backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
C:\Windows\splwow64.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
mRun: [IMSS] "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxps://lp.soe.com/static/plugin/SOEWebInstaller.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE}\45865602D416977237 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE}\E45445745414256303 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{03047FE0-E1F5-4A85-A91A-B21C72288147} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [prcsrf] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\prcsrf.dll",vGetFile
x64-Run: [wcaun] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\wcaun.dll",GetDesc
x64-Run: [svene] rundll32.exe "C:\Users\Nimrod\AppData\Roaming\svene.dll",GetSystemParameter
x64-Run: [rasen] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\rasen.dll",set_swap
x64-Run: [conir] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\conir.dll",_setsig
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-7-5 16152]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2012-7-5 98208]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2012-10-11 136784]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
R2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-9 173568]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-7-5 13592]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2011-12-8 607456]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-25 231752]
R2 osubsvc;Microsoft Office 2010 Subscription Agent;C:\Program Files\Common Files\Microsoft Shared\OFFICE14\osa.exe [2011-11-16 607048]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-7-5 1695040]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-7-5 363800]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [2012-7-5 73728]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-7-5 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-7-5 356120]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-7-5 787736]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-7-5 565352]
S0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-1 65408]
S0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-3-1 177672]
S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-3-1 1025880]
S1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-3-1 377992]
S2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-3-1 33472]
S2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-3-1 80888]
S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-3-1 45248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-6 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-03-04 23:49:16 -------- d-----w- C:\Windows\pss
2013-03-01 15:07:15 80888 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-03-01 15:07:15 71064 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-03-01 15:07:15 65408 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-03-01 15:07:15 177672 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-03-01 15:07:15 1025880 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-03-01 15:07:01 41664 ----a-w- C:\Windows\avastSS.scr
2013-03-01 15:06:50 -------- d-----w- C:\Program Files\AVAST Software
2013-03-01 15:05:56 -------- d-----w- C:\ProgramData\AVAST Software
2013-03-01 04:56:12 -------- d-----w- C:\Users\Nimrod\AppData\Roaming\TuneUp Software
2013-03-01 04:47:53 -------- d--h--w- C:\ProgramData\Common Files
2013-03-01 04:47:53 -------- d-----w- C:\Users\Nimrod\AppData\Local\MFAData
2013-03-01 04:47:53 -------- d-----w- C:\ProgramData\MFAData
2013-03-01 04:44:53 -------- d-----w- C:\Users\Nimrod\AppData\Roaming\Malwarebytes
2013-03-01 04:42:42 -------- d-----w- C:\Program Files (x86)\Dell Touch Software Suite
2013-03-01 04:42:38 331776 ----a-w- C:\Users\Nimrod\AppData\Roaming\rasen.dll
2013-03-01 04:42:14 518656 ----a-w- C:\Users\Nimrod\AppData\Roaming\prcsrf.dll
.
==================== Find3M ====================
.
2013-03-01 04:39:44 71024 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-01 04:39:44 691568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-01-29 20:06:45 112784 ----a-w- C:\Users\Nimrod\g2ax_customer_downloadhelper_win32_x86.exe
2013-01-20 16:10:57 346112 ----a-w- C:\Users\Nimrod\AppData\Roaming\conir.dll
.
============= FINISH: 14:21:06.53 ===============
Attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/5/2012 2:45:22 PM
System Uptime: 3/8/2013 2:11:48 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0478VN
Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz | CPU 1 | 2700/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 453 GiB total, 407.38 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: HP Officejet Pro 8600 (NET)
Device ID: ROOT\SCANNER\0000
Manufacturer: Hewlett-Packard
Name: HP Officejet Pro 8600 (NET)
PNP Device ID: ROOT\SCANNER\0000
Service: StillCam
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.4) MUI
avast! Free Antivirus
Bing Bar
Blio
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Clone Wars
Cozi
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Digital Delivery
Dell Edoc Viewer
Dell Getting Started Guide
Dell MusicStage
Dell PhotoStage
Dell Product Registration
Dell Stage
Dell Stage Remote
Dell Support Center
Dell VideoStage
Dell Wireless Driver Installation
eBay
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
High-Definition Video Playback
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Officejet Pro 8600 Product Improvement Study
HP Update
I.R.I.S. OCR
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
Java Auto Updater
Java(TM) 7 Update 5
JavaFX 2.1.1
Junk Mail filter update
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office Office Subscription (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus Subscription 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSVCRT
MSVCRT_amd64
Nero 10 Movie ThemePack Basic
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
NETGEAR Genie
Pirate101
PlayReady PC Runtime x86
Realtek High Definition Audio Driver
ROBLOX Player
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Skype™ 5.5
SyncUP
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Visual Studio 2010 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
3/8/2013 2:21:05 PM, Error: Service Control Manager [7000] - The NetGroup Packet Filter Driver service failed to start due to the following error: A device attached to the system is not functioning.
3/8/2013 2:18:10 PM, Error: Service Control Manager [7001] - The avast! Antivirus service depends on the aswMonFlt service which failed to start because of the following error: A device attached to the system is not functioning.
3/8/2013 2:18:10 PM, Error: Service Control Manager [7000] - The aswMonFlt service failed to start due to the following error: A device attached to the system is not functioning.
3/8/2013 2:12:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswRdr aswRvrt aswSnx aswSP aswTdi aswVmm
3/8/2013 2:11:59 PM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MfeFire. This service might not be installed.
3/8/2013 2:11:57 PM, Error: Service Control Manager [7000] - The aswFsBlk service failed to start due to the following error: A device attached to the system is not functioning.
3/5/2013 12:32:20 AM, Error: Service Control Manager [7000] - The SASKUTIL service failed to start due to the following error: A device attached to the system is not functioning.
3/4/2013 11:38:15 PM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: A device attached to the system is not functioning.
.
==== End Of File ===========================
I uninstalled MalwareBytes and SuperAntiSpyware and installed the free version of !avast Antivirus, but the !avast service will not start. When I try to manually start it I get an alert that says, "Windows could not start the !avast Antivurs service on Local Computer. Error 1068: The dependency service or group failed to start."
I'm looking for some help on ensuring all malware has been removed and undoing the effects of the malware. I'm hopeful that fully cleaning the PC will allow the !avast service to start up.
Thanks in advance! Here are the DDS logs.
DDS
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16448 BrowserJavaVersion: 10.5.1
Run by [removed] at 14:20:42 on 2013-03-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3974.2466 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files\Common Files\Microsoft Shared\OFFICE14\osa.exe
c:\program files (x86)\dell datasafe local backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\program files (x86)\dell datasafe local backup\TOASTER.EXE
c:\program files (x86)\dell datasafe local backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
C:\Windows\splwow64.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
mRun: [IMSS] "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxps://lp.soe.com/static/plugin/SOEWebInstaller.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE}\45865602D416977237 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{02F631C5-1DDA-4D82-BEE9-D09CDC7754EE}\E45445745414256303 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{03047FE0-E1F5-4A85-A91A-B21C72288147} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [prcsrf] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\prcsrf.dll",vGetFile
x64-Run: [wcaun] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\wcaun.dll",GetDesc
x64-Run: [svene] rundll32.exe "C:\Users\Nimrod\AppData\Roaming\svene.dll",GetSystemParameter
x64-Run: [rasen] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\rasen.dll",set_swap
x64-Run: [conir] "C:\Windows\System32\rundll32.exe" "C:\Users\Nimrod\AppData\Roaming\conir.dll",_setsig
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-7-5 16152]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2012-7-5 98208]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2012-10-11 136784]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
R2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-9 173568]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-7-5 13592]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2011-12-8 607456]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-25 231752]
R2 osubsvc;Microsoft Office 2010 Subscription Agent;C:\Program Files\Common Files\Microsoft Shared\OFFICE14\osa.exe [2011-11-16 607048]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-7-5 1695040]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-7-5 363800]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [2012-7-5 73728]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-7-5 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-7-5 356120]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-7-5 787736]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-7-5 565352]
S0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-1 65408]
S0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-3-1 177672]
S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-3-1 1025880]
S1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-3-1 377992]
S2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-3-1 33472]
S2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-3-1 80888]
S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-3-1 45248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-6 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-03-04 23:49:16 -------- d-----w- C:\Windows\pss
2013-03-01 15:07:15 80888 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-03-01 15:07:15 71064 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-03-01 15:07:15 65408 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-03-01 15:07:15 177672 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-03-01 15:07:15 1025880 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-03-01 15:07:01 41664 ----a-w- C:\Windows\avastSS.scr
2013-03-01 15:06:50 -------- d-----w- C:\Program Files\AVAST Software
2013-03-01 15:05:56 -------- d-----w- C:\ProgramData\AVAST Software
2013-03-01 04:56:12 -------- d-----w- C:\Users\Nimrod\AppData\Roaming\TuneUp Software
2013-03-01 04:47:53 -------- d--h--w- C:\ProgramData\Common Files
2013-03-01 04:47:53 -------- d-----w- C:\Users\Nimrod\AppData\Local\MFAData
2013-03-01 04:47:53 -------- d-----w- C:\ProgramData\MFAData
2013-03-01 04:44:53 -------- d-----w- C:\Users\Nimrod\AppData\Roaming\Malwarebytes
2013-03-01 04:42:42 -------- d-----w- C:\Program Files (x86)\Dell Touch Software Suite
2013-03-01 04:42:38 331776 ----a-w- C:\Users\Nimrod\AppData\Roaming\rasen.dll
2013-03-01 04:42:14 518656 ----a-w- C:\Users\Nimrod\AppData\Roaming\prcsrf.dll
.
==================== Find3M ====================
.
2013-03-01 04:39:44 71024 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-01 04:39:44 691568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-01-29 20:06:45 112784 ----a-w- C:\Users\Nimrod\g2ax_customer_downloadhelper_win32_x86.exe
2013-01-20 16:10:57 346112 ----a-w- C:\Users\Nimrod\AppData\Roaming\conir.dll
.
============= FINISH: 14:21:06.53 ===============
Attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/5/2012 2:45:22 PM
System Uptime: 3/8/2013 2:11:48 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0478VN
Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz | CPU 1 | 2700/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 453 GiB total, 407.38 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: HP Officejet Pro 8600 (NET)
Device ID: ROOT\SCANNER\0000
Manufacturer: Hewlett-Packard
Name: HP Officejet Pro 8600 (NET)
PNP Device ID: ROOT\SCANNER\0000
Service: StillCam
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.4) MUI
avast! Free Antivirus
Bing Bar
Blio
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Clone Wars
Cozi
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Digital Delivery
Dell Edoc Viewer
Dell Getting Started Guide
Dell MusicStage
Dell PhotoStage
Dell Product Registration
Dell Stage
Dell Stage Remote
Dell Support Center
Dell VideoStage
Dell Wireless Driver Installation
eBay
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
High-Definition Video Playback
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Officejet Pro 8600 Product Improvement Study
HP Update
I.R.I.S. OCR
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
Java Auto Updater
Java(TM) 7 Update 5
JavaFX 2.1.1
Junk Mail filter update
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office Office Subscription (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Professional Plus Subscription 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSVCRT
MSVCRT_amd64
Nero 10 Movie ThemePack Basic
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
NETGEAR Genie
Pirate101
PlayReady PC Runtime x86
Realtek High Definition Audio Driver
ROBLOX Player
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Skype™ 5.5
SyncUP
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Visual Studio 2010 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
3/8/2013 2:21:05 PM, Error: Service Control Manager [7000] - The NetGroup Packet Filter Driver service failed to start due to the following error: A device attached to the system is not functioning.
3/8/2013 2:18:10 PM, Error: Service Control Manager [7001] - The avast! Antivirus service depends on the aswMonFlt service which failed to start because of the following error: A device attached to the system is not functioning.
3/8/2013 2:18:10 PM, Error: Service Control Manager [7000] - The aswMonFlt service failed to start due to the following error: A device attached to the system is not functioning.
3/8/2013 2:12:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswRdr aswRvrt aswSnx aswSP aswTdi aswVmm
3/8/2013 2:11:59 PM, Error: Service Control Manager [7003] - The McAfee Personal Firewall Service service depends the following service: MfeFire. This service might not be installed.
3/8/2013 2:11:57 PM, Error: Service Control Manager [7000] - The aswFsBlk service failed to start due to the following error: A device attached to the system is not functioning.
3/5/2013 12:32:20 AM, Error: Service Control Manager [7000] - The SASKUTIL service failed to start due to the following error: A device attached to the system is not functioning.
3/4/2013 11:38:15 PM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: A device attached to the system is not functioning.
.
==== End Of File ===========================