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Need to remove .exe file

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Need to remove .exe file

Unread postby TrucknMom2 » February 22nd, 2013, 9:27 pm

I just ran avast on every file and found ....Threat: Win32 MalOb-JN (cryp) severity: high and file name: process1124 [rapportmgmtservice.exe].
This morning I got up to find when I turned it on it went to DOS screen saying primary hard disk drive 0 not found. I turned it off, unplugged and saw press F1 to reboot or F2 to setup utility. Turned it off as I was not able to reboot, it only beeped. Then pressed esc and turned it off. Restarted and it came back fine.
My daughter told me I need to manually remove that file but I do not know where to begin.
Can someone help me out or I'm going to lose my PC if I haven't already. :cry:
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Re: Need to remove .exe file

Unread postby NonSuch » February 23rd, 2013, 12:50 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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