Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

My topic has been closed!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

My topic has been closed!

Unread postby diggerdi » February 6th, 2013, 6:15 pm

I have been receiving help from this forum since 24 Jan from wannabeageek and have replied to every request. The last request for information I received was on Sunday 3 February (timed at 4.35 pm GMT). I replied to this at approx 7.00 pm, including all the logs asked for (I still have the logs on my desktop). I can only read my e-mails in the evening after returning home from work, but today I did not check my e-mails until 10.00 pm and found that my topic has been closed because I did not answer on Sunday. I DID reply on Sunday, but my post has disappeared :cry:

However, the last post from my helper was at 3.55 am this morning (Wednesday 6 Feb) which said the topic would be closed in 24 hours if I did not reply. It was closed at 9.06 pm Wednesday - that is NOT 24 hours.

I don't know what happened to my post on Sunday, but I did post it and I still have the requested logs on my desktop. Where do I go from here? :(

Regular Member
Posts: 31
Joined: March 5th, 2008, 4:21 pm
Register to Remove

Re: My topic has been closed!

Unread postby deltalima » February 6th, 2013, 6:20 pm

Your helper posted instructions to you at 03 Feb 2013 16:35 GMT, you had 3 days to respond.

At 06 Feb 2013 21:06 today I closed the topic as you had failed to respond within 3 days.

My post explains the procedure for opening a new topic with new logs.
User avatar
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 48 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware