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Virus: wrong homepage, printer would not work, other issues

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This thread's last reply is from September 12, 2012, 7:09 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

smal
September 12, 2012, 12:48 AM UTC
It looks like computer caught a virus which causes home page to be wrong, printers woudl not work and it says that windows are not genuine when it is, also the sound is gone... all at once. Log is attached.
Please help! Thank you!!
SM

Attachments:

deltalima Admin/Teacher
September 12, 2012, 7:09 AM UTC
ComboFix Log posted - no other log.

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

ComboFix is not a tool that is intended to be used without the direct supervision of a qualified expert. To use ComboFix on your own, especially without the Recovery Console installed for XP or access to the Recovery Environment for Vista or Windows 7, is to court disaster for your computer. Please stop all attempts at self-fixes for your system's issues as that may only confuse the issue further and cause additional problems as well.

The instructions for running DDS found HERE, state how we need you to post the logs, so we can help you.
Please follow the instructions, start a new topic and post your logs, include your ComboFix log in the same post.


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