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New virus/trojan that I can't find or clean

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New virus/trojan that I can't find or clean

Unread postby tmitch » August 30th, 2012, 1:53 pm

This virus changes my downloads name and content when trying to download accounting data from 3 different accounts. Paypal gives me a "winscr" that contains no usable data when trying to get a cvs file.

Bank accounts that support qif file result in file that are named qif, but for various dates are all exactly the same file and contain no usable data.

Avast (free) didn't alert me and couldn't find it. Even the boot scan.
Malwarebytes has been downloaded and can't find the virus anywhere.

I can download the correct files fine from my laptop. :cry:
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Re: New virus/trojan that I can't find or clean

Unread postby deltalima » August 30th, 2012, 1:56 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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