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Malware Removal Instructions

Browser Hijack?

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Re: Browser Hijack?

Unread postby wannabeageek » September 3rd, 2012, 7:36 pm

Hello trapdoor2,

It looks like it may have been McAfee's and it's time to do a little tidying up.

If you already have this on your desktop, please ignore the download instructions.
Please download OTL ... by Old Timer . Save it to your Desktop.
  1. Right click on OTL.exe and select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal, please select OK to reboot your computer.
If you did not reboot your computer normally, please do so now, before continuing.


You can now delete DDS.SCR and any other remaining tools we used if they remain on your Desktop.

As far as I can see, your computer looks clear of infection.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.
If your computer is running slowly after your clean up, please read.

If you have any questions or require additional malware help, please let me know.

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Re: Browser Hijack?

Unread postby trapdoor2 » September 5th, 2012, 10:46 am

Awesome! As I said before, thank you very much for all your support. Even though you found "nothing", the peace of mind is well worth it.

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Re: Browser Hijack?

Unread postby Jack&Jill » September 6th, 2012, 6:56 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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